Assistant Customer Service

Gerardo José Zambrano Cavazos

585-***-**** • ********@*.*********.*** • 500 Joseph C. Wilson Blvd., Rochester, NY 14627 EDUCATION

University of Rochester Rochester, New York

Bachelor of Arts in Economics

Bachelor of Arts in International Relations Anticipated May 2020

• Minor in German Studies

• GPA: 3.63 out of 4.00; Dean’s List, eligible 6 out of 7 semesters

• Awards & Scholarships: Rochester National Grant, International Baccalaureate Scholarship EXPERIENCE

University of Rochester Rochester, New York

Environmental Economics Teaching Assistant August 2019– December 2019

• Responded and helped strategize solutions for student issues and questions about material, scheduling, and other administrative duties.

• Revised and provided feedback on students’ work, including weekly analytical assignments and quizzes. Political Economy Research Assistant May 2019– August 2019

• Conducted research and compiled a database on the 2009, 2014, and 2019 European Parliament election results at a district level (NUTS 3) in all 28 European Union member states.

• Analyzed trends in different European regions based on changes in parties elected to Parliament. Paul J. Burgett Intercultural Center, Program Assistant May 2019– Present

• Trained students, staff, and faculty on different topics including implicit bias and LGBTQ+ Safe Zone.

• Organized and oversaw identity based discussion groups and events targeting key issues in different communities Campus Center Building Manager, Team Lead May 2018 – Present

• Managed, oversaw, and helped with the Campus Center, which consists of 2 buildings that are available for more than 5,000 students and staff.

• Responsible for: opening and closing buildings, customer service, assisting office staff, money management of student employed areas.

• Conducted interviews, hired, and trained 9 undergraduate students for the position. s2e technologies St. Jacobs, Ontario

Summer Intern May 2018 – July 2018

• Created a deck to examine the current political and legislative environment relating to renewable energy in Mexico and extrapolated possible risks for s2e technologies in entering the new market.

• Researched potential funding mechanisms available in Mexico, the United States, and Canada.

• Conducted research on governmental structure, policy, and electrical market in Mexico.

• Compiled a database consisting of 4800+ public schools in Nuevo Leon, Mexico.

• Researched potential profitability of new projects within the public and private electric sectors in Mexico. CAMPUS LEADERSHIP ACTIVITIES

Student Programming Board Rochester, New York

Campus Center Chair, Winterfest Chair May 2017 – May 2019

• Organized and managed 8 small events in coordination with different groups on campus for over 300 people.

• Organized event for the entire campus community including contacting vendors, agents, and different groups on campus handling a budget of over $70,000.

Pride Network Rochester, New York

Vice-President May 2017 – May 2018

• Held weekly presentations regarding pressing issues in the LGBTQ+ community.

• Moderated discussions for the campus community in order to increase awareness. SKILLS and INTERESTS

• STATA, Word, PowerPoint, Excel, R Studio, Photoshop

• Teamwork, Leadership, Problem Solving, Data Collection, Data Analysis

• Fluent in Spanish, English, and German

• Interest: International Affairs, Elections, International Business, Renewable Energy, Public Policy

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