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Customer Service Data Entry

Greensboro, NC
February 22, 2020

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Shirlene J Slade

Skills Summary:

Even keeled and positive

Team player


Strong customer service mentality

Good work ethics


Microsoft Office, Data entry 10,000 ksph, AS 400, ADP, Kronos. Cerdian, Excel, MS word, Spread sheets,


High school

Northeast Guilford High School, McLeansville, NC

Work Experience:

Sunshine House 7/2019 To current

Assist teacher (Part Time)

Teaching letters. Shapes, spelling of their names

First South Utility Apr 2000- Nov 2018

Sr. Payroll Clerk

Responsible for processing payroll for 1,500 employees across multiple states

Handled manual process

Handled employee questions regarding paycheck

Received incoming calls from clients collecting on invoices

Payroll system was ADP and Kronos

General ledger

Called in Direct Deposit

Multi state payroll for 35 field officers

Timesheets and correct mistake

Weekly payroll and per Demi

New hire packages and change old information in systems such as address and phone numbers

Receptionist Apr 2000- Jun 2005

Answered switchboard

Greet visitors and made ID badges

Opened all mail and put mail in employee boxes

Ordered supplies

Burlington Coat Factory Oct 1995-Apr 2000

Sales associates


American Express Apr 1986- Oct 1995

Credit Analysts


Took incoming calls, approximately 200 a day

Spread sheets on excel.

Handled billing inquiries and other inquiries regarding customer accounts

Setup customer service cases

Billing inquiries

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