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Customer Service Accountant

Katy, TX
February 22, 2020

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Jessica Nguyen


**** ********** ***** ****

Richmond TX 77407


Obtain a position with a company where I can utilize my financial skills.


University of Massachusetts Lowell

BSBA, Bachelor of Science in Business Administration, May 2011

Concentration: Finance


Professional with five plus years of experience in the accounting administrative clerical field

Adept at handling multiple tasks and problem solving

Team player

Computer literate

Problem solver

Dependability, safety, security, and confidentiality

Self-starter with a strong willingness to learn and the ability to work in a fast-paced environment

Resourcefulness and attention to detail, with ability to adapt to schedule changes or special projects as needed


Airswift February 2019 – Present

Financial Accountant-Management Account and AP Supervisor

Supervise a team of three with responsibility over the cashbook, purchase ledger and nominal account

Prepare cash forecasts to ensure the timely payment of creditors as they fall due and ensure Central Finance receive the information sufficiently early to enable proper group cash flow planning.

Review all accounts payable transactions for accuracy of general ledger coding and approval

Provide monthly margin report to Central Finance for Group management accounts

Prepare the audit pack and submit to Central Finance in advance of the audit

Reconcile and analyze balance sheet accounts

Provide analysis of monthly overheads to the Financial Controller for monthly managements accounts.

Perform any other related duties and assignments as required

Swift Technical Services LLC Dba Airswift December 2015 – February 2019

Financial Accountant-Management Account

Prepare the audit pack and submit to Central Finance in advance of the audit

Import sales and cost of sales into Sage 200 or D365.

Provide monthly margin report to Central Finance for Group management accounts within the tight deadlines set

Liaise with payroll team/providers to ensure payroll taxes accounted for correctly and raise queries accordingly.

Reconcile and analyze balance sheet accounts to ensure transactions are recorded accurately.

Track prepayments and book required journal entries.

Track fix asset and ensure proper capitalization.

Swift Technical Services LLC March 2015 – November 2015

Financial Accountant-Cashbook

Ensure cashbooks are accurate in term of coding, description, and taxes.

The cashbook balances reconciled to bank statement on a weekly basis

Review all invoices for appropriate documentation and approval prior to payment.

Ensure maintenance of the purchase ledger, supplier statements are reconciled, and creditors are paid on a timely basis

Ensure credit card statements are reconciled and paid on a timely basis.

Reconcile all intercompany journal entries.

Ensure all finance records are kept accurately and securely.

Swift Technical Services LLC April 2014 – March 2015

Accounts Payable Clerk

Efficiently process vendor invoices and maintain up-to-date system.

Open and assign new vendor accounts.

Coordinate approval processes of all accounts payable invoices.

Balance batch summary reports for verification and approval.

Prepare and Process weekly payments.

Research and resolve all payment problems.

Verified details of transactions, including funds available and total account balances.

Coded the general ledger and processed vendor invoice payments

Perform all other related duties as assigned

Obtain W-9 forms

Prepare and file annual tax form 1099 and related forms for all applicable vendors/expenses

Verge Mobile / T-Mobile Oct 2012 – April 2014

Inventory Specialist

Monitor daily inventory transactions for accuracy (11 store locations)

Research disputed credit card charges

Create purchase orders

Research and resolve inventory discrepancies with manufacturing and inspection personnel

Coordinate and complete annual physical inventory counts

Work with shipping and receiving as needed for inventory control

Wells Fargo Bank Nov 2011- July 2012


Provide excellent customer service

Handled various accounting transactions and reconciliation tasks

Informed customers about various banks products

Maintain and balance cash drawer


English and Vietnamese


MS Excel (advanced), MS Word, SAP, RQ4, SPA, Sage 200, Dynamics 365, and Tempest.

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