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Manager Office

Falls Church, VA
February 22, 2020

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Debra Lea Varnon

P.O. Box *** 703-***-****

Annandale, VA 22003

Summary Dedicated service oriented Office Manager/Administrative Assistant with more than 20 years of experience combining management and customer service expertise in operating a small business. Energetic self-starter with excellent organizational skills committed to excellent service and satisfied customers. Seeking a position as an Office Manager/ Administrative Assistant in a stable service oriented company with growth opportunities. Skills

*Customer Service *Management

*Time Management *Management of Financial Resources

*Instruction and Training *Travel arrangements

*Sales and Marketing *Clerical

*Microsoft Office *QuickBooks

*Dedicated Team Player *Meeting planning

*Trade Shows *Scheduling/calendar management

*Builduim software *Accounts receivable/payable

Professional Experience Event Staff October 2018-Present

Contemporary Services Corporation Fairfax, VA –location

Help provide security staffing for events mostly at Eagle bank Arena. Check bags/purses on entry, hand wand persons for metal objects, card for drinking age and keep back areas secure of non- working personnel.

First Officer August 2019-November 2019

Champlain Enterprises, LLC, DBA CommutAir –Commuter Airline North Olmsted, OH

Basic indoctrination, security training, hazardous materials training, general emergency training, safety management system, crew resource management, aircraft ground training and simulator flight training for an Embraer 145.

Office Manager/ Property Inspector April 2015-August 2019 King Management Group Annandale, VA

Collected monthly rent and uploaded to the Builduim software program.

Created leases and rent increase letters.

Processed Housing choice vouchers (section 8) with the County.

Wrote maintenance work orders from tenants and assigned to maintenance crew.

Prepared 5 day notices, unlawful detainers, and writ of possession court documents. Prepared tenant file for court when tenant did not pay rent.

Screened and processed rental applications.

Advertise and show properties for rent.

Answer phones, filing, and answered emails.

Completed pre, post and periodic inspections on units Flight Instructor May 2015-May 2019

Dulles Aviation, Inc. Manassas, VA

Led instructional courses to teach aeronautical flight basics including how to fly at the private, instrument, commercial and instructor level in both single engine and multi-engine airplanes. Taught and reviewed Federal Aviation Regulations to all students. Assistant to the Superintendent July 2013-September 2014 The Catholic Diocese of Arlington Arlington, VA

Created and distributed a weekly newsletter (through Constant Contact) to school principals and office staff, a bi-weekly News Flash to donors and interested persons and an as needed Friday Flyer advertisement. While maintaining the database and mailing lists for each group.

Maintained the calendar for the Superintendent, coordinated all travel arrangements and created the monthly expense report.

Filed securely confidential information and reports in both the electronic and paper form.

Coordinated meetings by reserving conference rooms, arranging catering, preparing and distributing agendas, and taking minutes as needed.

Collected data and created annual reports. Revised the annual school handbooks and the office policy and guideline manuals.

Responsible for updating the Catholic Schools web site.

Received, screened and directed incoming telephone calls and the Catholic Schools email. Responded directly to routine inquiries. Provided back-up support for other administrative staff in the office as needed.

Administrative Services Manager (On-site Coordinator) May 2010-July 2013 aXseum Solutions, LLC/MES, Inc. /AltaVerus, LLC–Government Contractors Fort Belvoir, VA

Public trust clearance for CAC card.

Performed account review for activations and submitted request for tuition assistance for students

(Army Soldiers) to continue their higher education.

Monitored student accounts for tuition assistance eligibility and facilitated financial support acquisition through while maintaining confidential records of student PII.

Created educational presentation materials to showcase opportunities for assistance among eligible candidates with the use of Power point and brochure handouts.

Closed above average number of help desk cases from students who needed assistance with activating their account, hold removal on account, semester hour override, SOU approval, change of home school and degree plan and any other issues they may have.

Collected, reviewed and maintained time sheets for contracted office staff. Office Manager/Owner January 2003-December 2009

Absolute Control, Inc. –Floating Dock Systems (Contractor) Fredericksburg, VA

Created and managed a start-up company that produced consecutive revenue increases of at least 20% per year.

Developed company P & L systems, created budget forecast systems and managed all aspects of corporate budget including marketing strategies, trade shows, invoicing, accounts receivable, accounts payable, payroll, and reconciliation of all financial records. Prepared and filed all monthly and quarterly taxes. Prepared annual taxes for review by the accountant. Quick Books Pro, Microsoft Office and Turbo Tax products were our software products used to operate the business.

Maintained great customer relations by producing initial estimates for sale of a dock system, scheduled site visits, managed and staffed installations, and conducted follow up satisfaction evaluations.

Performed routine office functions such as ordered office supplies, equipment, and stock items, made travel arrangements for staff to attend vender training sessions, maintained all customer files and answered the telephones.

Secretary/Treasurer January 1997-December 2006

Reliacon, Inc. - HVAC Control Systems (Contractor) Fredericksburg, VA

Developed and maintained all financial aspects of independently owned business including invoiced customers, managed accounts receivable, accounts payable, payroll and reconciling all the financial records. Use of Quick Books Pro and Microsoft Office products.

Prepared all monthly, quarterly and annual taxes (personal property, payroll, sales, and end of year) with the use of QuickBooks and Turbo Tax products for review by the accountant.

Performed routine office functions such as ordered office supplies and equipment, maintained all customer files and answered the telephones.

Assistant Chief Flight Instructor (Pilot) August 1991- September 1999 Dulles Aviation, Inc. –Fixed Base Operator/Flight School Manassas, VA

Performed stage checks for flight students to make sure they were competent to move on to the next level. Maintained student records for Flight School.

Led instructional courses to teach aeronautical flight basics including how to fly at the private, instrument, commercial and instructor level in both single engine and multi-engine airplanes. Taught and reviewed Federal Aviation Regulations to all students. Education Embry-Riddle Aeronautical University, Daytona Beach, Florida Bachelor of Science in Professional Aeronautics

Northern Virginia Community College, Annandale, Virginia Associate in Applied Science Degree in Real Estate Associate in Applied Science Degree in Aviation Technology Associate in Sciences and Arts Degree in Aviation Technology and a specialization in Career Pilot Certificate in Aviation Technology/Flight Attendant Interest and Volunteer Work

*I have been certified in Adult and Pediatric First Aid/CPR/AED for most of the last 38 years.

*Both of my daughters were Girl Scouts from kindergarten through eighth grade. I volunteered as a Co-Leader for their Girl Scout troop for six years and parent assisted for five additional years.

*I coached my younger daughter’s very talented soccer team for eight seasons.

*I enjoyed volunteering at school doing many different things. To include class mom –planning and preparing class parties, chaperoning middle school dances and chaperoning field trips. Assisted with annual auction to include acquiring acquisitions, set up, check out and clean up.

*I have taught religious education at the confirmation level and assisted in the creation of the junior high youth group at my parish.

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