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Customer Service Care

Location:
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Posted:
February 24, 2020

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Resume:

RESUME

CAREER PROFILE

A Skilled Executive Waitress who has a good understanding of anticipating guest needs in hospitality industry. Have excellent interpersonal skills and a good knowledge of appropriate customer care standard. I have more than two years of experience working in Food and beverages department in fast-paced restaurant across UAE.

.CAREER SKILLS

Customer service skills and a professional work ethic

Efficient and organized

Good interpersonal and oral communication skills

Ability to work as a fraction of team

Sales and marketing skills

Complete knowledge of hospitality industry

WORK PROFILE

ROYAL CATERING LLC, BOLLYWOOD PARK. DUBAI (UAE) Aug. 2018 – Dec. 2019 AS WAITRESS/SERVICE CREW

Greeting new customers and escort them to their tables.

Presenting menus and answered questions about the cuisine, making recommendations upon request

Wrote customers order and conveyed to kitchen staff

Served specialty dishes to customer at table required.

Check to ensure that customers are enjoying their meal – take actions to correct any issues, as needed.

Prepare bill and clean tables and other areas as needed, after client departed. THE CHESNEY HOTEL AND RESORT, VICTORIA ISLAND LAGOS. 2016 - 2018 AS RECEPTIONIST/ADMIN ASSISTANT

Greet guest with warm and sincere smiles.

Follow and archive department’s sales goals on a monthly, quarterly and yearly basis.

Maintain in-stock and presentable condition assigned areas

Actively seek out customers in store.

Process POS (point of sale) purchase.

Team up with co-worker to ensure proper customer service. AIRTEL TELECOM. COMPANY, IKEJA LAGOS. 2015 - 2016

AS CUSTOMER SERVICE AGENT

AYELABOLA TEMITAYO OLUWASEYI

Al Wahda Mall Street. Abu Dhabi.

adbx9w@r.postjobfree.com

+971*********

RESUME

Ensure customer receive courteous service at all time

Maintaining a high level of etiquette and always well groomed to preserve the standard of the company.

Maintain relationship with customers by providing support information and also recommend new opportunities for profitable service improvement

Implement sales strategies in accordance with the store plan for product marketing activities

Maintaining good posture while attending to customer. EDUCATION

UNIVERSITY OF LAGOS. 2012-2016

NATIONAL DIPLOMA CERTIFCATE

WEST AFRICAN EXAMINATION COUNCIL 2007-2011

SECONDARY SCHOOL SENIOR CERTIFICATE

COMPUTER SKILLS:

Proficiency in Microsoft Office (MS Word, Excel, PowerPoint.

Ability to work with several operating systems, including Windows, Mac OSX and Linux

PERSONAL INFORMATION

Gender : Female

Date of Birth : November 1994

Visa Status : Visit Visa

LANGUAGES KNOWN

LANGUAGE LISTENING READING

SPOKEN INTERACTION

PRODUCTION

SPOKEN WRITING

ENGLISH EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT YORUBA VERY GOOD GOOD VERY GOOD VERY GOOD VERY GOOD



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