Wafa Damlaj

Dallas, TEXAS ***** 214-***-**** adbx72@r.postjobfree.com

Professional Summary

Efficient HR Assistant seeking a professional position in a growing company. Ability to perform various human resources and organizational tasks employing knowledge from a business management degree.

Skills

Human Resource

Training

New Hire Orientation

On-boarding

Pre-employment screening

Background check

Work History

Tax Professional /Client Service Professional, 09/2019 to Current

H&R Block Inc. – Dallas, TX

Prepared, completed and filed tax returns for clients according to government regulations and requirements.

Offered clients recommendations to reduce tax liabilities.

Provided information about available products and services, including Peace Of Mind and Tax Identity Shield services, to clients, resulting in increased business opportunities.

Interviewed clients to collect information and gather necessary paperwork prior to preparing tax returns.

Responded to customer questions via phone, email and in-person.

Human Resources Intern, 08/2019 to 12/2019

Dallas Behavioral Healthcare Hospital – DeSoto, TX

Streamlined HR efficiencies, coordinated new hire orientations, and provided on boarding and training for 50 new employees

Generated and updated files accurately for over 50 employees

Created/ updated competencies using Talent LMS program for new hires

Experienced in following programs: Cronos, Pre-Employ and Certiphi

Human Resource Administrative Assistant/Volunteer, 01/2019 to 07/2019

New Century Hospice Inc – Dallas, TX

Maintain HR filling system & confidential papers

Report OIG / SAM / State Medicaid Exclusion check date monthly

Performed general office duties including answering multi-line phones

All clerical support as assigned by the Hospice Volunteer Coordinator

Human Resources Assistant/Volunteer, 01/2019 to 07/2019

Compassus – Dallas, TX

Maintain digital and electronic records of employees

Assisted with on-boarding process of new hires in 2019

Contact references and perform background checks via certiphi

Performed various administrative functions, including filing paperwork

Assisted with meetings and presentations within company

Education

Master of Arts: Human Resources Management, 2020

University of Houston - Clear Lake - Houston, TX

• Coursework in Human Resource Info System, Compensation & Benefits and Training & Development, GPA: 3.44

Bachelor of Science: Civil Engineering, 2017

University of Beirut Arab University

GPA: 3.14

Accomplishments

Certified as a Tax Professional in H&R Block - 2019

Completed Teamwork & Leadership skills course - 2019

Member at Hillcrest Toastmasters for Public Speaking - 2018

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