Project Analyst

Nikunj Patel Ph#: 732-***-****

Business Analyst Email: adbx6b@r.postjobfree.com

Professional Summary

Business Analyst with 5+ Years of experience in business process analysis modeling, business requirements gathering, analysis, design and development of the web based and client/server applications.

Expertise in understanding and supporting the client with project planning, project definition, requirements definition, analysis, design, testing, system documentation and user training.

Strong knowledge of Software Development Life Cycle (SDLC) including UML, Rational Unified Process (RUP), Waterfall and Agile.

Experience using MS Visio, MS Project and MS office tools like MS-Word, PowerPoint, Excel, and Access.

Successful in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) using Rational Rose & MS Visio.

Expertise in Fixed Income, Derivatives, Equities, Bond Pricing, Mortgage Backed Securities (MBS).

Organized Joint Application Developments (JAD) sessions and Joint Requirement Planning sessions (JRP), walkthrough, Interviews, Workshops and Rapid Application Development (RAD) sessions with end-user/clients/stake holders and the IT group.

Excellent Business scripting skills and proficient in developing Use Case Models, Analysis Models, Design Models, Implementation Models, Use Case Diagrams, Context Diagrams, Dataflow Diagrams, State Transition Diagrams, Functional Storyboards, Behavior Diagrams (sequence diagrams, collaboration diagrams, and activity diagrams), also Class Diagrams based on UML Methodology using MS Visio.

Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.

Experience in conducting Joint Application Development (JAD) sessions with end-users, SMEs’ and development team for project meetings, walkthroughs and customer interviews.

Sound financial domain knowledge of Fixed Income, Bonds, Equities, Derivatives (Options and Futures), and SWAP Derivatives including Interest rate, Currency, Credit Default, Commodity SWAP’S, Hedge funds, Portfolio Management, Asset Management Liabilities (ALM), Liquidity Management, Quantity Risk Management (QRM), Trade Life- cycle, BPM, Sales and Marketing.

In Depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.

Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis, Portfolio Analysis and ROI analysis.

Extensive experience in business analysis, Gap analysis, cost/benefit analysis, risk analysis, testing, development of functional specifications and project planning.

Experience in Test Planning, Test Preparation, Test Execution and Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.

Proficient knowledge with mortgage origination servicing systems such as Black Knight MSP (BKFS), Loan Sphere, BDE data, Loan IQ, ACAPS, KeyView, CLS.

Exceptional problem solving and sound decision-making capabilities, recognized by alternative solutions, and confident, accurate, decision-making coupled with excellent communication and interpersonal skills.

Excellent analytical, organizational, problem-solving, Leadership and time management skills.

Technical Skills

Project Methodologies Agile, Waterfall, Rational Unified Process (RUP)

Business Modeling Tools MS Visio, Rational Rose, ERWIN

Requirement Management Tools Enterprise Architect, Notes 7, Rational Requisite Pro

Defect Tracking Tools Rational ClearQuest, Bugzilla, Quality Center, Jira, Rally

Business Applications Microsoft Office Suite MS Word, Excel, Outlook, PowerPoint, Business Objects

Databases SQL Server, Oracle, MS Access

Operating Systems Windows XP, UNIX

Professional Experience

Client: NBC Universal, Universal City, CA. January 2019 to Present... Role: Business Analyst

Responsibilities:

Involved in requirement gathering, analysis of the requirements from the business owners and users using Agile SCRUM methodology.

Conducted JAD Sessions with the subject matter experts, stakeholders and other management teams in the finalization of the Business Requirements Documentation.

Managed the story development process in JIRA; taking new stories from inception through analysis, grooming, estimation, development, and QA

Created and managed: Product Backlogs, Sprint Backlogs, User Stories, Acceptance Criteria, etc.

Created Activity Diagrams and process flow diagrams in MS Visio.

Developed use cases from requirements and created UML diagrams such as use case diagrams, Activity diagrams, and Sequence diagrams.

Held regular meetings with the business user groups, system architects, developers, database developers, quality testers, during the entire project to assure that the critical as well as the minute details of the project were discussed and issues were resolved beforehand and provided current project status updates.

Worked closely with Development team to define User Stories to be implemented in each sprint.

Responsible for working with business partners/stakeholders to determine details and priority of requirements.

Worked with Application Developers for build support and worked with QAs in creating Test cases and providing support during Unit Testing, System Testing, Regression / End to End Testing, and as a point of contact for defects raised.

Conducted performance tuning to primarily focus on writing efficient SQL Queries to generate reports.

Involved with assisting PM in Project Management Activities such as: Documenting Issue/Risk log and Meeting minutes, Planning and listing meeting Agendas, Conducting status meetings, etc.

Designed, developed, and maintained various business unit reports by using Teradata, SQL, and MS Excel.

Performed extensive requirement analysis including data analysis and gap analysis.

Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle

Involved in creating, updating and reviewing Functional Requirement specifications, Database Mappings and User Acceptance Test Cases which improved quality of deliverables.

Client: Bank of Hope, Chicago, IL. August 2017 – December 2018

Role: Business Analyst

Responsibilities:

Coordinated JAD sessions to understand the user requirements and also their system's implementation.

Designed and analyzed Business Process Modeling, Use Case model and test procedures based on Agile methodology.

Was Able to understand business goals and business context and translated them into technical specifications.

Participated in 'Admin', 'Driver' and 'Tester' training sessions and assisted PMO and Business teams with configuration of Empower, using BKFS Quick-Code templates.

Demonstrated experience defining impacts of conversions, Business rules, and configuration decisions on downstream systems and interfaces.

Analyzed and researched enhancement and bug fixes in the BKFS Loan Sphere Empower LOS.

Worked in a shared services environment with understanding of SOA.

Communicated and interacted on a regular basis with the project manager and development team during different stages of the project.

Prepared Business Requirement Document and used Rational Requisite Pro to manage, analyze, and convert business requirements into functional specifications.

Followed Agile Iterative development approach and was involved with all iterations of the development life cycle and risk management.

Developed use cases from requirements and created UML diagrams such as use case diagrams, activity diagrams, and sequence diagrams.

Designed Data Flow Diagrams (DFD’s), Entity Relationship Diagrams (ERD’s), and web page mock ups using Rational Rose and MS Visio.

Conducted User Acceptance Testing (UAT) with users and project team members.

Processed stakeholder's periodic rate changes, rollovers, advances, rate settings, borrowings, loan pay down and repayments in Loan IQ.

Worked with Rational Clear Case and Rational Clear Quest to automate and enforce the development processes and aid with configuration management.

Involved in web services concepts and support utilities, related database utilities. Demonstrated understanding and experience with ETL, Stored Procedures, and Queries.

Involved in gathering requirements, identifying and preparing Use Case specification documents, creating Trace-ability Matrix and tagging it in the Rational Requisite Pro.

Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational rose so that developers and other stakeholders can understand the Business Process.

Client: Rent – A – Center, Atlanta, GA. March 2016 – July 2017

Role: Business Analyst

Responsibilities:

Documented requirements for Activity management, Fixed Income, Asset Management Services, Client portfolio management, Order management system, Performance, Equities, Reconciliation, Transaction capture/Execution and reporting requirements for the user interface.

Followed a structured approach to organize requirements into logical groupings and developed Business Requirement Documents (BRD) from essential Business Process, Business Rules, information needs and insured that critical requirements are not missed.

Participated in performing detailed non-functional requirements analysis, including usability, reliability, and performance. transformed business requirements to technical models.

Translated the Business Support Systems (BSS) to Operational Support System tasks (OSS).

Performed Stakeholder Impact Analysis, Gap Analysis, SWOT analysis and Risk Analysis.

Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM).

Gathered Stake Holder’s requirements from various end through surveys, interviews and JAD sessions and translated them into system requirements.

Involved in writing Use Cases and Functional Requirement Documents as well as for creating Use Case diagrams, Activity diagrams, State diagrams based on UML Methodology and business object modeling flow diagrams using MS Visio/Rational Rose.

Refined the understanding and communication from the SME’s to convert them into a clear, precise vision necessary to create a solution.

Facilitated (JAD) Joint Application Development sessions to identify the Business Rules and requirements and then documented them into a well format that can be reviewed and understood by both business people and technical people.

Performed Gap Analysis by gathering and analyzing business requirements from users to thoroughly evaluate the gap between the “AS IS” and “TO BE” process.

Coordinated with the business partner to define adequate funding for the project.

Prepared test cases for User Acceptance Tests (UAT) and involved in designing test plans for system integration in testing phase.

Created Unit test plan, system integration plan, wrote functional test cases and participated in module checking using SQL queries.

Interviewed functional area users to collect functional requirement and business process information and facilitate meeting sessions with the Subject Matter Experts (SMEs) from various business areas.

Facilitated User Acceptance Testing (UAT) and test strategies with developers and testers.

Worked with the team to validate the developed application will meet the business requirements.

Presented the application walk through to higher management, business partners, and project managers.

Client: Liberty Mutual Insurance, Plano, TX. November 2014 – February 2016

Role: Business Analyst

Responsibilities:

Demonstrated experience in Waterfall methodology activities for Requirements and Analysis phases.

Gathered High Level Business Requirements (HILBERs) from client and stakeholders then Developed Business Requirement Document (BRD) and Functional Requirement Document (FRD).

Analyzed and managed cross-functional existing/planned business processes impacts.

Developed feasibility and Project risk analysis to ensure requirements can be met.

Analyzed and segregated business requirements into high level and low-level use-cases. Use Case descriptions included pre-conditions, assumptions, normal flows, alternative flows, post-conditions, notes and issues.

Coordinated virtual meetings with business clients, stakeholders, end users and various development teams including testers to discuss project progression reports and to gather new requirements.

Imported data from various transactional data sources residing on SQL Server, DB2 and Flat files and loaded into Oracle database.

Identified and created Use Case diagrams with business process workflow diagrams including activity, sequence, and from the requirements.

Used detailed knowledge of application features, architectures and functions to assess scope and impact of business needs throughout analysis and through the completion of all enhancement specifications.

Conducted Joint Application Design (JAD) sessions for communicating with all project sponsors and stakeholders.

Documented requirements, Test plan, Test cases, Defects and Change Controls in Quality Center.

Prepared weekly Review and Status Reports, which included Test case Standings, Metrics, QA Issues and Defects.

Communicated the project status to clients bi-weekly, highlighted changes made in requirements and gathered new requirements.

References: Will be provided upon request.

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