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Customer Service Insurance Agent

Newark, DE
February 23, 2020

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** ********** ***** **** ******** *9701 302-***-****

OBJECTIVE : Dedicated valued candidate seeking for a challenging and rewarding career applying creative problem solving, teamwork and leadership responsibilities where my resourceful experience and academic skills will add value to the organization.Reloctaion is desirable.

Demonstrated proficiency in the following:

Excellence Customer Service and Communications Skills

Problem Solving and Analytical Skills/ Staff Training and Development

Management/ Conflict Resolutions


Goldey- Beacom College Wilmington Delaware 2015- 2017

Master of Business Adminstration Comprehensive

Relevant Courses completed: Financial management, Financial Management Analysis, Marketing Strategies, Managerial Economies, Corporate Finance, Risk Management and Analysis, Strategic Human Resources Management

Delaware State University College

Bachelor of Arts Sociology/Criminal Justice Dover Delaware 2005 - 2008


Christiana Care Hospital

Patient Care Technician II- Unit Clerk Delaware -2000- 2020

Performing clerical functions-Answering inbound and outbound telephone

Experienced in entry orders in the database and assist pre-operation admission

Assist with testing of new departmental software, Soarian, iView, Power chart

Trained new hired employees and provide ongoing guidance

Connection CPS, Inc

Clinician Associate – Case worker Delaware 2012 – 2016

Provided supportive counseling, social skills and therapeutic training

Providing treatment services, clinician supervision and engagements skills

Assisted client with medication administration and ensure safety to all

Supported clients in articulating objectives necessary to reach recovery goal

Prittchet Associates, LLC AGENCY STAFFING

Substitute Teacher Delaware present

Follow and taught lesson planned assigned by permanent teachers for the

Maintained effective classroom management strategies and applied teaching

Lead extracurriculum activities and ensure safety and wellbeing of the students

Partriciated on committee to create a school -wide achievement recognition

Expert in lesson planning according to Department of Education standards.

On Going Courses Pre-licensing Real Estate and Insurance Agent, Marketing to Diverse Audiences,


Extensive knowledge of Microsoft -PowerPoint, word, Excel andOutlookProficient in socialmedia(Facebook,Twitter,Google,LinkedIn, HOBBIES:Reading,Soccer,Painting,Comfortable collaborating with others,marketing REFERENCES Available Upon Request.

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