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Customer Service Sales

Belleville, ON, Canada
February 23, 2020

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Dipa Patel

** ****** ******, **********, ** 437-***-****

Career Objective

An outstanding communicator and team leader with strong interpersonal skills. Outgoing and personable with a strong work ethic and willingness to work independently or in team environment.


Knowledge of basic accounting, economic skills, and business management

Knowledge of PC software and able to fix basic PC issues

Proficient with QuickBooks, Sage 50, Profile and MS Office

Enjoys customer service in a sales environment

Strong leadership and time management skills

Strong verbal and written communication skills

Quick learner and willing to take on responsibilities

Patient & composed under pressure

Action-oriented – proactive, takes initiative, self-starter

Strong keyboarding & computer skills – familiar with basic word processing & office systems; comfortable with computer programs & accessing computer system

Ability to handle and interpret complex accounting data

Educational Qualifications

Diploma in Business Accounting 2018

Humber College, Toronto, ON

Senior Secondary Education in Commerce 2016

St. Francis of Assis Convent High School, Navsari, India

Studied Accounting, Economics, Statistics, Business studies

Achieved a score of 85% (GHSB 12th Grade)

Extra co-curricular activities

International Maths Olympiad (IMO): Participation for three years

Participation in school sports activities

Participation in yoga: International Yoga Day, India

Dipa Patel

99 Sidney Street, Belleville, ON 437-***-****

Work Experience

Sterling Paints and Trim, Brampton ON May 2018 – Aug 2019

Customer Service Representative / Administration

Entered sales receipt in QuickBooks

Responsible for the reconciliation of sales transactional and the

balancing of daily finances

Developed and maintained relationship with suppliers and vendors

Arranged all the inventory and products on shelfs

Resolved customer complaints

Provided fast, personalized client administrative services

Prepared reports and kept records of sales and purchase

Conducted clerical duties, including filing, answering calls,

responded to emails and prepared documents

B. Patel, Tax Consultant, Mississauga, ON Jul 2017 – April 2018


Maintained subsidiary accounts by verifying, allocating, and posting transactions

Provided general administrative and clerical support including mailing, scanning, faxing and copying to management

Maintained historical records by filing documents

Prepared financial reports by collecting, analyzing, and summarizing account information and trends

Slavin Raphael Sales Agency, North York, ON

Office Clerk (Program Placement)


Analysis of employee expenses, vendor statements

Reconciling HST/GST amounts

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