CYNTHIA H. FRANKLIN

561-***-**** adbx0w@r.postjobfree.com https://www.linkedin.com/in/cynthiafranklin/

*** * ******* ***** ****** Twp., NJ 08831

Summary: Many years of experience in implementing marketing strategies to increase sales and recruiting:

●Recruiting/Sourcing Strategic Planning Developed Training Workshops Negotiations

●Business Development Salesforce/Various CRM Staff Development Veeva

●Market Segmentation Effective Communications/Presentations Prospecting

Experience:

Infosys Contract Talent Acquisition Basking Ridge, NJ January 2019 – November 2019

On contract to recruit for various junior and senior level Information Technology positions including Sales Business Development Executives, Programmers, and Consultants using Kenexa ATS and Excel, LinkedIn, and various sourcing methods and resources. Participate in career fairs to seek diverse talent. Communicate with several Associate Vice Presidents and Vice Presidents throughout the US to meet their technology talent requirements.

Syneos Health (formerly InVentiv) Pharmaceutical Sales Somerset, NJ March 2018– December 2018

Make outbound calls to Clinical staff to discuss CNS disease states and treatments for ADHD and Binge Eating Disorder (BED). Implement and execute plans to achieve territory objectives in a compliant manner. Use Salesforce CRM. Collaborate with Field Reps for consistent messaging to physicians and clinical staff. Worked on a special project calling patients regarding migraine medication injection training by nurses.

Sphere Resourcing Inc. National Sales Executive Somerset, NJ September 2017 – March 2018

Made outside and inside cold calls to Human Resources personnel and heads of departments to gain business for recruiters to ascertain candidates to apply for companies’ positions. I also recruited for various positions when needed. Used ATS to keep track of clients and candidates, use Boolean, LinkedIn and other search methods. Negotiated Fee Agreements.

American Express Small Business Consultant Ft. Lauderdale, FL July 2016 - February 2017

Made outbound cold calls from target list to small business owners with excess of $1 million in revenue to recommend one of American Express OPEN products after determining needs. Used Salesforce CRM to keep track of contacts and follow up.

Konica Minolta Business Solutions Named Account Executive Boca Raton, FL June2015 – June 2016

Sold multi-function printers, IT Cloud services, and Software Applications to non-profit organizations. Prospected, assessed needs, RFPs, Master Service Agreements, and presented proposals. Determined what Specialist was needed to assist with implementing business solutions. Assigned special projects to assist with Chris Everett Tennis Tournament and NFL Football Player Golf event.

TMS Health/Xerox (now Conduent) Inside Bio-Pharmaceutical Rep Boca Raton, FL February 2014 – June 2015

Made outbound calls to targeted physicians as well as hospital pharmacies. Built strong relationships with key clinical staff members. Engaged in meaningful dialogue of clinical evidence, approved indication, product efficacy and safety information for Oncology, Respiratory, and Diabetes injectable products via tele-detailing methods

including video detailing and iPad use with Veeva. Conducted conversations with Hospital Pharmacists regarding formulary and drug usage. Screened potential clinical research patients by asking questions about their health.

TD Bank Financial Services Representative New Smyrna Beach, FL December 2012 – June 2013

Sold Annuities and Life Insurance in addition to making loan referrals. Referred high net worth customers greater than $250,000 to invest to TDAmeritrade and TD Wealth Management for other investment options.

Cynthia H. Franklin page 2

Represented the bank at community events and monthly meetings of local business owners. Exceeded goals within first 90 days, 433% of goal the first selling month and 110% the last month.

The following 3 part- time positions worked simultaneously:

State Farm Insurance Part -time Representative Austin, TX April 2011 – June 2012

Assisted with clients’ protection needs with life, health, long term care, home and auto insurance. Conducted marketing activities for the Agency and conducted presentations to Beauty Schools on liability insurance.

Lifeway Christian Resources – Tech Division Part- time Rep Austin, TX November 2011 – June 2012

Sold Bible Study software over the phone in the US and Internationally via mostly inbound calls. Assisted customers with downloading electronic library and software programs.

IRS Temporary Tax Examiner Austin, TX March 2012-May2012

Review Domestic 1040 Tax returns for errors and send International forms to correct division.

MakroCare Business Development Manager Newark, NJ and Austin, TX January 2008 – June 2010

Worked from home-based office in Austin, TX. Used CRM for tracking contacts and follow up. Called Biotech and Pharmaceutical companies’ managers in Purchasing and Clinical Operations to determine outsourcing needs for clinical trial activities. Promoted outsourcing services at medical conferences throughout the US. As a MakroCare Consultant at Enzon Pharmaceutical in Bridgewater, NJ from January 2008-July 2008, gathered information and determined interest in a manufacturing partnership for parenteral products in Phase II and Phase III clinical trials.

Celgene/LifebankUSA Field Education Specialist Cedar Knolls, NJ May 2006 – January 2008

I gained a contract with the Monmouth Medical Center to have Collection kits in the Maternity Ward. Educated OB/GYNs, Residents, Lamaze instructors, Midwives, and expectant parents on the benefits of storing or donating placenta derived stem cells and umbilical cord blood stem cells. Gave presentations to physicians at NYU Medical Center, grand rounds at Monmouth Medical Center and Residents classes. Territory included the Jersey shore up through Long Island, NY. Exceeded goals by 106% the last year.

Century21 Worden & Green Realtor East Brunswick, NJ September 2004 – June 2008

Top Seller July 2005. Marketed homes and negotiated purchase terms for Buyers and Sellers. Conducted Comparative Market Analysis and coordinated professionals related to the sale.

Avon Products, Inc. District Sales Manager Temple Hills, MD March 2000 – June 2004

Recruited, trained, and motivated over 300 Representatives in my district to increase sales to $1.4 million. Consistently worked with 65 Representatives per quarter. Implemented marketing strategies while keeping within budget. Achieved the Circle of Excellence Award and trip to Australia. Conducted Breast cancer awareness campaigns. Conducted monthly sales meetings and workshops on selling techniques and demonstrate new products.

Schering Plough Specialty Pharmaceutical Representative Kenilworth, NJ 1995-1998

Detailed to Pulmonologists, Allergists, Cardiologist, and Internists. Conducted lunch and dinner speaker programs. Effectively used data to targeted physicians, consistently increased market share and exceeded goals. Consistently over 100% of goal on all products each month.

Education:

New York University New York, NY Post Graduate courses in Health Management Services

Rutgers University Newark, NJ MBA degree Marketing and International Business

Hampton University Hampton, VA BA degree Sociology and Social Work

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