DURUGO, CHARLES OBINNA.

MUSAFFAH MW-* Abu Dhabi UAE

Contact - +971********* Email – adbx04@r.postjobfree.com

Date of Birth: 9TH May 1994 Nationality: Nigerian, State of origin: Imo state Marital Status: Single.

SEPTEMBER 2019 TILL DATE

A dedicated hospitality manager with over 4 years of experience in the hospitality industry; 2 years as an agent and 2 years supervisory/ management role.

Adept at cost control; reduced labour and cost of goods by 15% through strategic staffing and budget deployment while also using acquired skills to bring developmental growth and positive results towards achieving organisation goals.

PROFILE

EXPERIENCE

PAINTER / WORKSHOP ASSISTANT

THE EDGE INTERIOR DESIGN

Painting finished projects, made by the craftsmen and assisting them where necessary, to aid speedy; yet optimal delivery of client projects.

AIRPORT BUDGET HOTEL

MANAGER

DECEMBER 2017 – SEPTEMBER 2019.

Responsible for planning / managing employee’s daily activities.

Marketing, co-ordinating and administrating hospitality services such as catering and accommodation facilities.

Ensuring cordial relationship between partner companies

EESSENTIAL BUDGETS

SUPERVISOR

Responsible for creating employee work schedules, updating attendance trackers, leave requests and distributing payroll cheques.

Managing the hotel's inventory, logging material replacement forms {MRF} for used items.

Effectively handling client experience and relations while bringing the management’s focus to client’s feedbacks and recent hospitality developments for swift business growth.

MAY – DECEMBER 2017

PERSONAL ASSISTANT / RECEPTIONIST, WAITING PERSONNEL, LAUNDRY / HOUSE KEEPING

EXCEL ORIENTAL HOTELS

JANUARY 2015 – MAY 2017

PERSONAL ASSISTANT/ RECEPTIONIST.

Acting as a first point of contact, while dealing with correspondence {mails} and phone calls, as well as managing diaries, organising meetings, appointments and controlling access to the manager/executives.

Booking and arranging travel/transport and accommodation whilst keeping the manager updated on scheduled events, conferences, tasks and deadlines.

WAITING PERSONNEL.

Providing groomed wait service, to ensure satisfaction by taking and delivering clients orders.

Making menu recommendations whilst answering enquires and sharing respective information with the restaurant patrons.

HOUSE KEEPING / LAUNDRY.

Responsible for welcoming guests, handling luggage till allocated suites whilst assisting with setting up suite spaces

Cleaning corridors, lobbies, stairways, elevators and lounges as well as guest rooms.

Distributing linen, towels and suite supplies using wheeled carts or by hand.

Refilling and replacing room supply such as drinking glasses, soaps, shampoos …

Respond to guest queries and requests, taking note of and escalating maintenance issues, safety hazards, damaged hotel property …

BINTA INTERNATIONAL HIGH SCHOOL WEST AFRICAN SENIOR SECONDARY CERTIFICATE EXAMINATION {WASSCE} – {WAEC} JUNE 2008

ST. PAUL NURSERY AND PRIMARY SCHOOL FIRST SCHOOL LEAVING CERTIFICATE {FSCE} JUNE 2002

Responsible for dry cleaning and deep conditioning clients wears.

Propper tagging of clients wears for easy dispatch, as logged on the laundry request sheet {LRS}.

Logging and placing requests for the replacement of laundry materials {soaps, bleach …}

LAUNDER

EVANGELIST MARY AKUJOR - +234**********, +234**********.

MR UCHE - +234**********

MR HOPE - +234**********

REFEREES

EDUCATION

JANUARY 2013 – DEC. 2014

LAUNDRY HUB

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