Sarah Hernandez Cell: 925-***-****
Email: **************@*****.***
Objective
Attentive, compassionate and patient-focused Certified Nursing Assistant with hands-on experience in acute hospital setting and surgery center; able to work collaboratively with physicians, nurses and support staff for total and comprehensive care. Excellent assessment, sound judgement and administrative skills.
Core Competencies/Qualifications
Works well under pressure
Excellent interpersonal skills
Creative thinking and problem solver
Caring and reliable
Assist with personal hygiene/daily activities
Monitor patient vital signs
Provides safe & compassionate care
Works with minimal supervision
Sound knowledge of medical terminology
5+ years medical experience
Volunteer
Foster City Stand Down Veterans Affairs - CNA Oct 2019 (5 days)
Friends of Barnabus Honduras - CNA Jan 2019 (14 days)
Mission of Hope Haiti - CNA Sept 2018 (14 days)
Red Cross - CNA Natural Disasters Relief Efforts Napa/Santa Rosa – 2017 (3 months)
Open Heart Kitchen at ValleyCare/Stanford - 2018
East Bay Stand Down Veterans Affairs - CNA Pleasanton Fair Grounds 2016-Present
Employment
Ross Stores, Inc.,
Executive Assistant – Store Operations 04/18 to Present
Real Estate Coordinator – Real Estate 07/15 to 04/18
Administrative Assistant – Property Development 02/13 to 07/15
Provide extensive support to Ross Dress For Less Senior Vice President and Store Operations team including executive level for 611 stores and back up support for dd’s Discounts Senior Vice President for 227 stores
Process expense reports via Peoplesoft system, high profile check requests and invoices via Ariba System
Coordinate travel reservations via Concur (flights, hotel, car service), as well as 20% self-travel required
Managing high volume meeting schedule/calendar, monitor LP/theft and sales stats, implement improvement
Maintain organization charts for store operations corporate and in-store/field executives
Schedule and perform interviews, terminations and internal promotions at corporate and store executive level
Provide training to direct reports, compose quarterly evaluations and bi-annual reviews
Act as a liaison between store management associates and executive
Tassajara Learning Center, Pre-school Teacher 08/12 to 02/13
Dr. Svahn’s Family, Nanny 08/11 to 08/12
Diablo Hills Country School, Pre-K Teacher 03/11 to 08/11
Danville Rehabilitation, Director of Admissions 12/10 to 02/11
Opening and closing back office, answering phones, typing and signing admission contracts
Communicate medical needs to CNA’s and healthcare staff on physician directives for all admissions
Oversee patient/residents room is clean, prepped and ready for occupancy
Check in with patient upon arrive to meet any special needs or requests
Provide any additional assistance to physical/occupational/speech therapy department as needed
Ensure overall facilities and processes are running smoothly and orderly
Certified Nursing Assistant
Assisting patients in daily living activities
Providing patient care under direction of charge nurse (RN)
San Francisco Surgery Center, Certified Nursing Assistant 06/10 to 12/10
Provide nursing assistance to all patients and surgical staff
Take direction from RN, LVN and surgeons on patient/staff needs
Assist nurses with diverse functions including IV management, catheters, and telemetry
Pre/Post-Operative care, access and chart vitals, assist in dressing, tend to patient concerns/additional requests
Provide necessary supplies, support, and assistance to medical staff and patients for unit specific procedures
Observe and document patient status and report patient needs/complaints to charge nurse
Adhere to all safety guidelines, surgical center protocols and regulations
Receptionist 03/10 to 06/10,
Answering phones, scheduling surgical appointments, taking payments, verifying insurance
Assisting and taking orders from all staff to ensure center is running smoothly
Communicating with physician offices on patient orders, prescriptions and patient needs prior to appointments
John Muir Hospital, ER Registration Clerk 08/08 to 10/08
Answering all emergency calls, handling the front desk for the emergency/trauma department
Greeting and checking in patients, doctors and visitors providing a temporary badge
Data entry into hospital EMR database
Verifying patients identification, insurance eligibility and medical records
Obtaining copies of insurance cards and visiting patients in their rooms as appropriate to complete tasks
Processing all appropriate paper work for admitting and transferring patients
Communicating/interacting with doctors, nursing and other hospital personnel
Insight Health Corporation, Patient Service Representative / CNA 09/07 to 04/08
Answering all incoming calls, greeting patients, data entry in Iris database/EMR system and invoicing
Prepping patient for technologists, dressing, removing medal items, positioning and assisting in scans
Wells Fargo Bank, Bank Teller 06/06 to 11/06
Accurate daily cash balancing, data entry, making deposits, withdrawals, currency wires and consumer profile updates
Arroyo Veterinary Clinic, Receptionist 09/02 to 03/06
Answering all incoming calls, ordering office supplies, data entry into Vetech, filing and copying,
Checking patients in and out, scheduling appointments/surgeries, rooming patients and preparing charts
Education
Certification Notary Public, California
Certified Nursing Assistant Prime Career College Year Graduated: 2008
Early Childhood Education Units Grays Harbor College