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Senior QA

Cerritos, CA
February 21, 2020

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Narendra Naidu


Professional Summary

With 13+ years of dedicated to the Software Quality Assurance industry in multiple Lead and consulting roles during my career including Senior Testing Architect, Test Lead and Test Manager. Specialized in Functional, automation and manual testing and all phases of Software Development Life Cycle (SDLC) and has substantial experience in e-Commerce and Automotive services industry business processes.

Skills and Core Competence

Testing: Mobile applications (iOS and Android), Web applications, Server

API’s, Mobile testing frameworks/tools such as Appium and

Splendored on native IOS and Android devices

Software Testing Methodology: Strong understanding of QA Principles, QA Process, Use Cases,

Software Development Life Cycle (SDLC) and QA testing life


Automation: Silk, WinRunner, QTP, WATIR, Selenium, Appium, QTEST, UI

automation, SOAP UI, Postman, JMeter, TESTFLO.

Languages: JavaScript, Java, SQL, PL/SQL, TSL, 4Test, VB, XML.NET

Python, XML.

Tools: Test Director, Quality Center, Redmine, Bugzilla, AXOSOFT,

Android Studio, JIRA, Selenium WebDriver, TestRail, Git,

Jenkins, Cognos, Report Studio, Query Studio, Analysis Studio,

Framework Manager, Transformer, Dynamic cubes, SQL server

Integration Services (SSIS), SQL Server Management Studio.

Oracle EBS, Data Warehouse Environment.

Education and Trainings

Master of Science from Gulbarga University, 1989

P.G.D.C.A from Valli Computer Academy, 1994

Certificate Diploma in RDBMS from SSI, 1997

Work Experience

IT Handling Services, La Mirada, CA, Jan. 2018 to Present

QA Manager/Lead

Provided leadership in defining QA methodologies, strategies, standards, Metrics, tools, best practices for supporting and builds releases.

Developed QA Process and Procedures all Build and Sprint releases.

Developed comprehensive test plans for each sprint releases.

Managed day to day activates of team members including scheduling and managing out going projects.

Created detailed documents for all tests performed on each release.

Defined testing and test automation coding norms, oversight of their implementation, and promoting continuous improvement through periodic reviews.

Worked cross-functionally with Development and Product Management teams for resource planning and to make sure acceptance criteria are well delivered.

Identified bugs and issues logged in Jira .

Coordinated bug fixes with development teams.

Partnered with the team to understand project objectives, gather automation requirements, troubleshoot issues, and implement scalable test solutions.

Prioritize, organize and executing recurring manual testing during software development.

Managed day-to-day updates to product, site content and site functionality.

Participated in regular meetings with upper management to communicate accomplishments, plans and issues as well as any risks to the project's progress.

UAT Labs, La Mirada, CA, Jan. 2015 to Dec. 2017

Test Manager/Lead

Effectively lead teams with various staffing models of internal and external on-shore and off-shore resources. Provided leadership and supervisory oversight to quality assurance.

Improved and maintained programs and processes for quality. Improved defect identification and remediation cycles.

Implemented programs to identify and drive early test adoption and agile principles in all projects validated functional and non-functional requirements.

Successfully implemented test automation using Selenium, Java.

Reviewed technical specifications/limitations and constructed reviews of technical approach, including application capacity reviews.

Coordinated test strategy development, project planning, scheduling, allocation of test engineers to programs, ensuring the test environment availability, generation of test reports, communication of test status, and networking to coordinate test activities.

Provided testing feedback to Developers.

Synchronized requirements as JIRA issues were assigned to the lead developer to track development LOE.

Administered and maintained Testrail (Test Management Tool) including creating projects and users, customizing workflows, and training the entire organization.

Conducted full software test lifecycle (strategy, plan, cases, execution) for all types of testing, including unit, smoke, integration, Functional, Cross Functional, regression, UAT.

GUTHY RENKER, Santa, Monica, CA, Aug. 2008 to Dec. 2014

QA Lead

Lead a team of 8 software testers to maintain and deliver multiple concurrent releases of Guthy-Renker domains.

Manage and mentor a team of testers to run test cases on numerous projects concurrently.

Create test plans, test scripts and test cases and lead in their execution.

Have a clear idea about the technology and business and offer innovative solutions to improve the current test platform.

Contribute to continuous process improvement of the QA department.

Responsible for the full QA Test Life Cycle.

Understand the best practices of web development and work closely with the product and business development teams to suggest ways and means of improving user experience.

IBD, Los Angeles, CA, Jan. 2006 to Dec. 2007

QA Analyst

Worked as a Test Lead for Investor’s Business Daily (IBD), which is a stock market (such as stock, bond, market and prices) newspaper subscription company that offers variety of products to help investors to find the best stocks in the least amount of time.

Reporting to the Vice-President (IT), define, create, & implement Testing Methodology including templates, processes, and tools.

Lead the off-site QA Working Group through the process of reviewing and implementing the new methodologies & tools throughout the Branch.

Created templates for Test Strategy, Test Plan, Test Case, Defect Report, Periodic and End of Project Reports.

Created examples and instructions to accompany each template.

Implemented and administered new tools (HP QC, HP QTP, HP PC) within the off-site location.

Performed demos and orientation for projects moving on to the tools. Supported initial use of tools.

Overall responsibility for multiple test phases

Interfaced with multiple application development groups, test groups, and project managers

Direct supervision of 6 testers from the detailed use cases, create manual & automated test cases for .net web online Subscription application

Environment: Quality Center,, SQL Server, HTML, XML, MS Office, JSP, Java Scripts, Bugzilla, Manual testing.

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