Kenneth C. Donhowe

Address:

***B Mackenzie Pl.

Germantown Hills, IL 60559

E-mail address (home):

adbwqp@r.postjobfree.com

Phone (cell)

630-***-****

Summary

A solutions-oriented Information Technology Professional primarily acting as an Application Developer.

Programmer/Analyst with proven success coordinating and producing highly functional and bug-free business applications and databases, supporting system implementations, process improvements, large-scale IT initiatives, and on call support.

Expert in gathering requirements, analyzing, designing, coding, testing, implementation, and post implementation with almost all languages, databases, tools, processes, and procedures used within an IBM mainframe environment.

Skill

# of yrs exp

Date last used

Self-rank (1-10)

COBOL

37

Present

10

CICS

17

2012

10

IMS DB/DC

37

Present

10

DB2

25

Present

10

MVS – Z/OS

37

Present

10

JCL

37

Present

10

TSO/ISPF

35

Present

10

CLIST/REXX

17

Present

10

XPEDITER/EXPEDITER

20

Present

10

CA-INTERTEST (Like XPEDITER)

17

2012

10

ENDEVOR

17

Present

10

CHANGE-MAN

2

2014

8

VSAM

20

2009

8

SQL

25

Present

10

SQL Server, not including SSIS/SSRS/SSAS

15

Present

10

Microsoft Office including Visual Basic for Applications

2

Present

8

Visual Basic .NET

Training Only

2009

7

Visual Studio

3

2009

7

Other mainframe languages and tools

15

Present

10

Professional Experience

Yash Technologies August 2019 – March 2020

Mainframe Developer

Assigned to the S2P team to support the mainframe application LOGNET (Logistics Network). The team consisted of onshore and offshore developers.

Duties/responsibilities included:

Project: Caterpillar, East Peoria, IL

Resolve abends and other issues that prevent the LOGNET system from working properly.

Develop minor and major project enhancements.

Developed and installed changes for the Morton MRC project into the System Test/UAT environment. The changes will be installed into production on the week of March 15, 2020.

Maintained a log of IMS online abends and follow up tasks.

Environment: IBM Z/OS, MS Windows, COBOL, JCL, IMS DB/DC, TSO/ISPF, CLIST, REXX, DB2, Word, Excel, Access, SYNCSORT, CA-ENDEVOR, FILE-AID, FILE-AID/IMS.

Applications: The LOGNET application provided a vendor purchasing system for all of Caterpillar’s facilities including Europe.

Riverpoint July 2014 – August 2019

Contract Mainframe Developer

Assigned as the team leader to support the mainframe application PIPS (Parts Information Processing System). The team consisted of 4 developers. During the Parts Reform project, 2 other contractors were also part of the team.

Duties/responsibilities included:

Project: Komatsu America Corp, Rolling Meadows, IL

Resolve abends and other issues that prevent the PIPS system from working properly.

Develop minor and major project enhancements.

oMajor projects include the Parts Reform project which added on a new Parts Distribution Center in Peoria, project to send data about shipments to a 3PL via EDI, and project to change to how PIPS processes parts returned from customers.

Manage team workload

oAssign tickets to team members

oConsult with management on priorities

oMake sure proper change management procedures are followed

Provide support to the interfaces to PIPS.

oDownloads to SQL Server databases

oSAP interfaces

oParts pricing

oMQ Series interfaces

oWeb ordering interface

oWeb application to view customer invoices

oApplications that provide Business Intelligence information

oPrinting invoice, packing, and shipping documentation

Some documents were printed using Flexform

Some documents were sent to SharePoint

Facilitate security requests for both new user ids and changes to existing access.

oDetermine access required

oCreate requests to the RACF group to make changes

oMaintain database security tables

Liaison to the Wipro company that hosts the mainframe services.

oSupport upgrades and software maintenance changes.

oCreate requests for database changes for the DB2 DBAs

oPerform preemptive measures to improve the PIPS application

Create reports for business individuals from the PIPS system

Provide reports to auditors for SOX compliance

Perform disaster recovery exercises each year

Provide mentoring/coaching to the other team members

Environment: IBM Z/OS, MS Windows, COBOL, JCL, IMS DB/DC, TSO/ISPF, CLIST, REXX, DB2, Word, Excel, Access, SYNCSORT, SQL Server, CA-EASYTRIEVE, CA-SYSVIEW, CA-SCHEDULER, SCLM.

Applications: The PIPS application includes the following functionality: Customer sales ordering, Vendor purchasing, Inventory control, Customer invoicing, Vendor invoicing,

Avion Systems Inc. Dec 2012 – July 2014

Contract Mainframe Developer

Assigned to a team to provide outsourcing support for the legacy mainframe systems

Duties/responsibilities included:

Project: AT&T, Hoffman Estates, IL

Provided production support for 5 different application systems.

Coordinated activities with offshore resources.

Simplified manual monthly process for ICRED application.

Retired/decommissioned one of the 5 applications systems. This included archiving data that needed to be retained, deleting all datasets in production and test, having all DB2 objects removed, and removing all jobs from the scheduler.

Performed disaster recovery exercise.

Helped end users create ad-hoc reports.

Made several minor maintenance changes including a billing rate change.

Created and maintained documentation critical to security and compliance requirements.

Environment: IBM Z/OS, MS Windows, COBOL, JCL, TSO/ISPF, CLIST, DB2, FOCUS, Word, Excel, File-Aid, File-Aid/DB2, ADGEN, CA-GEN, SYNCSORT, XPEDITER, IMS DB/DC, CHANGE-MAN

Applications: Billing, Telephone Pole Inventory, Tax calculation

Viva USA Mar 2011 – Nov 2012

Programmer/Analyst/Lead

Assigned to a team to aid in making the changes required by HIPAA to convert to the ICD-10 medical coding standard

Duties/responsibilities included:

Project: HCSC (Blue Cross Blue Shield), Chicago, IL

Produced impact analysis and other analysis reports using Access and Excel.

Collaborated on tasks to compile the logical design for the Generic Contract Processing System (GCPS).

Trained on the GCPS and Blue Chip claims processing to gain knowledge on how to process claims for testing.

Suggested design ideas on how to accomplish what the business wanted GCPS to do for ICD-10compliance.

Collaborated on tasks to create the physical design for the GCPS system for the ICD-10 project.

Created conversion programs to change the diagnosis and procedure codes relationships to the Benefit

Contracts within the GCPS system utilizing batch COBOL, VSAM, and JCL.

Designed, coded, tested, and implemented several changes to the Generic Contract Processing System (GCPS) and Blue Chip Claims Processing system for ICD-10 project. The GCPS system consists of several CICS applications and batch COBOL jobs using VSAM files. Some of the modules interfaced with CICS DB2 modules.

Resolved several abends that occurred in the Blue Chip Claims Processing system after some of the

CD-10 changes made by others were implemented.

Designed, coded, tested, and implemented several mass update programs for the Generic Contract Processing System (GCPS) utilizing batch COBOL, VSAM, and JCL. Many of these mass updates were required by the ACA legislation.

Provided leadership for planning the scheduling and deployment of these mass update programs.

Followed all processes and procedures required for deploying scheduled business releases and deployment of the mass update programs.

Provided an unofficial technical leadership role for my immediate team of 4 and the ICD-10 team of 15 coaching others on the use of CA-INTERTEST, DB2, how Java was interfacing with the Real Time Benefits application, how the Real Time Benefits application interfaced with the DB2 pricing module, and other tools.

Provided an unofficial technical leadership role for a team of 3 on interfacing a SQL Server application with a mainframe application using FTP as a means to update the mainframe GCPS application and track the results of these updates.

Environment: IBM Z/OS, MS Windows, COBOL, CICS, JCL, TSO/ISPF, CLIST, VSAM, MS Access, Excel, CA-ENDEVOR, CA-FILEMASTER, DB2, SYNCSORT

Applications: Health Insurance – Benefits Coding

Addison Search Apr 2010 –Mar 2011

Programmer/Analyst

Aid in resolving issues with their current mainframe systems and to aid in the migration of their mainframe systems to a Microsoft environment using Micro Focus COBOL

Duties/responsibilities included:

Project: NCH Marketing, Deerfield, IL

Designed and developed applications to aid in their processing of invoices returned by manufacturers because the coupons did not belong to them.

Enhanced and tested a solution to allow for one-time fees that were not associated with the usual coupon processing. This included developing a new CICS application, some batch applications, and enhancing existing applications that use METACOBOL and CA-DATACOM.

Performing tasks associated with the parallel testing of the existing mainframe systems with the new Microsoft systems using Micro Focus COBOL that they are migrating from the mainframe environment. This includes tasks to synchronize files between the environments and create extract files for comparisons.

Developed MS Access database and reports to determine files that need to be synchronized between the mainframe environment and the Micro Focus environment.

Performed tasks to send and convert files from the mainframe environment to the Micro Focus environment.

Environment: IBM Z/OS, MS Windows, COBOL, CICS, JCL, TSO/ISPF, CLIST, REXX,CA-DATACOM, METACOBOL, MS Access, Excel, CA-Librarian, SYNCSORT

Applications: Coupons Processing

Exacta Corporation Oct 2009 –Apr 2010

Programmer/Analyst

Develop, enhance, and test applications for the client’s credit card statements processing running on a legacy IBM mainframe (Z/OS and MVS) environment. Used a large number of technical skills (such as COBOL, TSO/ISPF, JCL, DB2, and CICS) to perform minor and major enhancements to these systems including creating new programs and applications.

Duties/responsibilities included:

Project: US Bank, Brookfield, WI

Statements Customizing – The goal of this project is to create domains of variables that can be used to customize the statements for the various partners/business units for US Bank instead of needing to make coding changes to their applications every time a new partner/business unit is added on.

Created 8 new COBOL/CICS/DB2 programs and 8 BMS/CICS screens that will maintain the domains of variables for phase 2 of this project. These programs totaled 13137 lines of code and the screens totaled 1293 lines of code. The coding and unit testing were completed in 134 of the 260 allocated hours.

Regulations 2010 – The goal of this project is to modify US Bank’s applications to be in compliance with the 2010 Regulations set by the government.

Modified 2 APS/COBOL/CICS/DB2 programs per the specifications. The changes totaled 124 lines of code. The coding and unit testing was completed in 24 of the 60 allocated hours.

Made enhancements to add the new Ace Hardware client to the systems.

This included making changes to that produced the CMS code.

Environment: IBM Z/OS, MS Windows, COBOL, CICS, JCL, TSO/ISPF, CLIST, BMS, DB2, ENDEVOR, DFSORT, IBM FILE-MANAGER, IBM DEBUG, APS COBOL Generator, FOCUS, Excel

Applications: Credit Card Statements Processing

EDS, Chicago, IL Sep 1998 – Feb 2009

Information Specialist

Assigned to different projects/clients to develop, enhance, and support applications primarily for legacy IBM mainframe (Z/OS and MVS) environments. Used a large number of technical skills (such as COBOL, TSO/ISPF, JCL, DB2, and CICS) to perform minor and major enhancements to core client business systems for these projects/clients. Executed full lifecycle systems development, including gathering requirements, analysis, design, coding, testing, implementation, and production support. Provided 24x7 on call support as needed. Worked extensively with clients to identify and analyze needs and transform requirements into business and technical specifications. Planned architecture, engineered, and programmed custom application solutions. Developed and executed test cases and scenarios, ensuring functionality and usability of all applications. Mentored other colleague developers, while providing training and support to client staffs, ensuring operational familiarity by users at all levels of technical proficiency. Prepared and delivered regular status reports to upper management to ensure timely and budget-conscious project delivery.

Duties/responsibilities included:

Project: 7-Eleven

(Mar 2008 – Feb 2009)

Participated as a team member on a task to automate the money transfers from the Franchisee to SEI. Coded and tested 6 COBOL/CICS/CA-DATACOM programs and 5 CICS Maps within 1.5 months for this mission critical project that needed to be completed within 3 months. As a direct result of this new application, SEI was able to find several situations where the money owed to SEI was being reported inaccurately by the Franchisee.

Automated CA-DATACOM database monitoring by creating a new process to monitor the table sizes and alert the team so proactive steps could be taken to prevent nightly space abends.

Improved Bill-Back Purges by implementing changes to the existing Bill-Back purges and the interrelationship between the 8 CA-DATACOM databases eliminating orphan records, which in turn improved the daily and weekly run cycles.

Provided 24x7 on-call support

Environment: IBM Z/OS, MS Windows, COBOL, CICS, JCL, TSO/ISPF, CLIST, BMS, SDF II, REXX, SYNCSORT, CA-DATACOM, Change-man, XPEDITER, FILE-AID, Access, Excel, Word, Visio, FTP

Applications: Retail and Accounting systems

Project: Guidance and Authorizations Team

(Sep 2006 – Mar 2008)

Developed Fraud Queue Management Sub-System which improved customer's ability to detect and to pro-actively take steps to deter, fraud activity against their cardholder accounts

Helped develop clone of Guidance and Authorizations applications for Commonwealth Bank of Australia

Provided 24x7 on-call support

Environment: IBM Z/OS, MS Windows, COBOL, CICS, JCL, TSO/ISPF, CLIST, REXX, VSAM, ENDEVOR, DFSORT, CA-7, IBM File-Manager, CA-INTERTEST, NDM, FTP, Access, Excel, Word, Visio

Applications: Credit card authorizations and fraud processing systems that were leveraged across several customers

Project: GM Card Member Services

(Nov 2004 - Sep 2006)

Developed and implemented Flex Card major enhancement project which allowed for flexible redemption options for GM card holders.

Provided production support.

Environment: IBM Z/OS, MS Windows, COBOL, CICS, DB2, SQL, JCL, TSO/ISPF, CLIST, REXX, ENDEVOR, CA-7, CA-11, IBM File-Manager, CA-INTERTEST,NDM, FTP, IBM Fault Analyzer, Access, Excel, Word, Visio

Applications: Credit Card Points Accounting System

Project: GM Card/HSBC

(Aug 2003 – Mar 2004)

Upgraded Vision plus system from version 2.5 to 8.0 by customizing, installing, and testing components received from HSBC.

Created reports for validation and transmission errors.

Provided production support.

Environment: IBM MVS, COBOL, CICS, VSAM, JCL, TSO/ISPF, CLIST, REXX, ENDEVOR, CA-7, CA-11, IBM File-Manager, IBM Fault Analyzer, NDM, FTP, Visio

Applications: Vision plus Billing System

Project: GM Card/HSBC

(Jun 2001 – Dec 2001)

Analyzed and created design documentation for impact analysis of Vision plus upgrade from 2.5 to 8.0.

Environment: IBM MVS, COBOL, CICS, VSAM, JCL, TSO/ISPF, CLIST, REXX, ENDEVOR, CA-7, CA-11, IBM File-Manager, IBM Fault Analyzer, NDM, FTP, Visio, Access, Excel, Word

Applications: Vision plus Billing System

Other Assignments/Clients Sep 1998 - Sep 2006

Clients: MCI, ABN AMRO, General Motors/EMD, Moore Business Forms, Winn Dixie OMI Project, Home Depot, CSR (CSCS)

Provided a technical leadership type role aiding teams of various sizes on the use of tools to develop solutions.

Created prototype Price-to-win application using Microsoft Office tools.

Contingency Project for the DSS account in the UK, GM EMD Account

Supported the application systems for all of these clients of EDS developing enhancements and fixing problems.

Utilized Microsoft Office (Access, Excel, Visual Basic for Applications) to create prototype of Price-to-Win system that included database, reports, forms, and search engine to assist with sales pursuits. The prototype was used to aid in development of future knowledge center that aids sales pursuits.

Resolved deadly embrace problem with CICS program that was using DB2, IMS, and VSAM by adding checkpoints, simplifying the SQL, and changing the main processing loop.

Technical lead for several projects to upgrade operating system and software versions such as CICS and DB2, which required creating requirements definition, impact analysis, project plan, technical designs, testing plan, test cases, and implementation documents along with participating in the coding, testing, and weekend implementation.

As technical lead for the Run Time Improvement project, the team reduced the critical path batch cycle time by more than one hour, reduced two report jobs from running more than 12 hours wall time to less than 2 hours wall time, and reduced backup jobs wall times by 30 percent or more by converting from using DMS to BMC utilities.

Performed DB2 tuning by working with the DB2 DBA to optimize the SQL performance.

Environment: IBM Z/OS, MS Windows, COBOL, CICS, DB2, IMS DB/DC, SQL, QMF, SPUFI, JCL, TSO/ISPF, CLIST, REXX, ENDEVOR, Change-man, CA-7, CA-11, IBM File-Manager, CA-INTERTEST, NDM, FTP, IBM Fault Analyzer, Access, Excel, Word, Visio

Other experience

COMSYS (Cutler-Williams), Chicago, IL 1995 - 1998

Contract Programmer/Analyst

STRAGEGEM Inc., Milwaukee, WI 1994 - 1995

Contract Programmer/Analyst

Sundstrand Aviation, Rockford, IL 1981 - 1993

Programmer/Analyst

Education

Northern Illinois University, Dekalb, IL Graduated Dec 1980

Bachelor of Science degree in Computer Science

Technical Skills

Platforms: IBM Mainframe (Z/OS, OS/390, and MVS/ESA), MS Windows

Expert in: COBOL, TSO/ISPF, JCL, File-Aid, XPEDITER, DB2, CICS, BMS, REXX, CLIST, EASYTRIEVE, SYNCSORT, DFSORT, SQL, SPUFI, IMS DB/DC, ENDEVOR, Change-Man, Microsoft Office (Access, Excel, Word, Outlook)

Advanced experience in: QMF, CA-INTERTEST, SDF II

Intermediate experience in: Assembler, Visual Basic for Applications (VBA), NDM, FTP, Visio, CA-DATACOM, METACOBOL

Training in: Visual Basic .NET, ASP.NET, SQL Server, Visual Studio, XML, HTML

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