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Customer Service Manager

Durban, KwaZulu-Natal, South Africa
February 21, 2020

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CURRICULUM VITAE OF 072-***-**** / 067******* /

Lindokuhle Pearl Dlamini 2377 28th Avenue,CL Clermont, 3610

Personal Details

Identity Number: 911-***-**** 086 Nationality: South African

Gender : Female Health: Excellent

Home Language: IsiZulu Diver’s Licence: Code 10

Other Language: English Criminal Record: None


Very ambitious and active person for the challenging and seeking rewarding opportunity to demonstrate my intellectual abilities.

To make a positive contribution to your organization.


2018 Certificate in cabin crew

6 Weeks Practicals

oDitching & Survival

oFire Fighting

oEmergency Equipment

oDangerous Goods

2009 Obtained Matric, Clairwood High School

Work Experience

Mar 2017- Mar 2018 Company - Mr Price Head Office

Customer Service Agent/ Admin

oAnswering calls, escalating queries

oTaking Queries, sending emails, Faxing documents

Mar 2015 - Mar 2017 Company - Merchants Cellc

Customer Service Agent

Receiving incoming calls

Escalating queries, transferring calls to relevant departments

Data capturing, sending emails

Jun 2013- Mar 2015 Company – CCD Couriers

Customer Service /Part-time Receptionist

oAnswering incoming calls

oSending emails to clients, transferring calls to relevant departments

oFaxing documents, counting stock


Mr Shaheen Abrahims, Mr Price Head Office

Position: Manager

Tell: 086-***-****

Mr Nkosinathi Maphumulo, Merchants Cellc

Position : Manager

Tel : 073*******

Mrs N. Ramdayall, CCD Couries

Position: Manager

Tel: 087*******

Contact this candidate