Khalid Nazih
Gender : Male
Nationality : Morocco
Date of birth : 22-10-1988
Contact : +966********* or +966*********
Emails : *********@*****.***, ******.*****@***********.***
Languages : Arabic,English, French
Profile
I am a positive person, able to create a positive atmosphere at the workplace, I have a good level of interaction with the guests.
Work Experiences
2016 -up to 28th Feb 2020
Reservation Agent
Duties and Responsibilities:
• Answering calls and convert them to reservations.
• Run daily reports for department.
• Updating reservations and sending confirmations.
• Replying to the clients and travel agencies emails.
• Reviewing all the arriving reservations and attach guest profile and preferences.
• Ensure the guests will be having a pleasant stay.
• Handling the no show, late cancellation and commission reports.
• Handling the operator calls and messenger.
2014 - 2016 Four Seasons Hotel Riyadh
Business Center Agent
Duties and Responsibilities:
• Provide a professional and focused service to the guests.
• Promote a helpful and professional image of the business center facilities.
• Ensure confidentiality in dealing with the guests documents.
• Promote and Sell the meeting the rooms.
• Assist the guests with typing, printing and binding,
2013 –2014 Four Seasons Hotel Riyadh
IRD server
Duties and Responsibilities:
• Deliver food orders including any special needs or requests to the guest in-room.
• Check completed kitchen orders with the order taker or guest’s original order.
• Serve the food order to the guest room in a timely manner to ensure proper food quality.
• Ensure the guests satisfaction.
2011–2013 Four Seasons Hotel Riyadh
Banquet Server
Duties and Responsibilities:
• Ensuring the needs of the guests are fully attended to in the function setting.
• setting all tables and back-of house prep space according to service standards.
• preparing the proper mis-en place for any event, and serving all food and beverage components according to the standards.
Education
• High school certificate 2006
• Cabin crew and tourism certificate 2009.
• English and French languages diploma 2010.
Reference
Abdullah Al Mahawes
Four Seasons Core and Reservation Manager -Riyadh
Phone: +966*********
E-mail: ********.*********@***********.***
Tarek Bekhiet
Regional Director of Sales at Four Seasons Riyadh
E-mail: *****.*******@***********.***
Mahmoud Abousaleh : Four Seasons Core and Reservation Manager- Abu Dhabi
Phone: +971*********
E-mail: *******.*********@***********.***