Khalid Nazih

Gender : Male

Nationality : Morocco

Date of birth : 22-10-1988

Contact : +966********* or +966*********

Emails : adbwhc@r.postjobfree.com, adbwhc@r.postjobfree.com

Languages : Arabic,English, French

Profile

I am a positive person, able to create a positive atmosphere at the workplace, I have a good level of interaction with the guests.

Work Experiences

2016 -up to 28th Feb 2020

Reservation Agent

Duties and Responsibilities:

• Answering calls and convert them to reservations.

• Run daily reports for department.

• Updating reservations and sending confirmations.

• Replying to the clients and travel agencies emails.

• Reviewing all the arriving reservations and attach guest profile and preferences.

• Ensure the guests will be having a pleasant stay.

• Handling the no show, late cancellation and commission reports.

• Handling the operator calls and messenger.

2014 - 2016 Four Seasons Hotel Riyadh

Business Center Agent

Duties and Responsibilities:

• Provide a professional and focused service to the guests.

• Promote a helpful and professional image of the business center facilities.

• Ensure confidentiality in dealing with the guests documents.

• Promote and Sell the meeting the rooms.

• Assist the guests with typing, printing and binding,

2013 –2014 Four Seasons Hotel Riyadh

IRD server

Duties and Responsibilities:

• Deliver food orders including any special needs or requests to the guest in-room.

• Check completed kitchen orders with the order taker or guest’s original order.

• Serve the food order to the guest room in a timely manner to ensure proper food quality.

• Ensure the guests satisfaction.

2011–2013 Four Seasons Hotel Riyadh

Banquet Server

Duties and Responsibilities:

• Ensuring the needs of the guests are fully attended to in the function setting.

• setting all tables and back-of house prep space according to service standards.

• preparing the proper mis-en place for any event, and serving all food and beverage components according to the standards.

Education

• High school certificate 2006

• Cabin crew and tourism certificate 2009.

• English and French languages diploma 2010.

Reference

Abdullah Al Mahawes

Four Seasons Core and Reservation Manager -Riyadh

Phone: +966*********

E-mail: adbwhc@r.postjobfree.com

Tarek Bekhiet

Regional Director of Sales at Four Seasons Riyadh

E-mail: adbwhc@r.postjobfree.com

Mahmoud Abousaleh : Four Seasons Core and Reservation Manager- Abu Dhabi

Phone: +971*********

E-mail: adbwhc@r.postjobfree.com

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