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Assistant Customer Service

Tagbilaran, Bohol, Philippines
February 21, 2020

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Dmitrii Andriianov

eMail:, Phone: +63-915-***-****


Sex: Male

Place of birth: Russian Federation

Date of birth: February 10, 1999

Citizenship: Russian Federation

Residence: Philippines (Since 2013)

Languages spoken: Russian (native), English (second language), Tagalog

Work Experience

November 2018 to March 2019

International Marketing Managers, pasig

Manage and promote product

Make business plan for extending to other fields

Regulate “Fresh tenderness” of product

June 2017 to June 2018

Sr. Technician in TetPcGuard, online based

Install software on client’s PC

Fix and optimize computers

Manage team

Manage fast and quality service

May 2016 to April 2017

CSR in 365TechAid, Pasig city, Philippines

Inbound calls sales

Customer service and support (Inbound calls, emails, text chat)

Contact person: Daniel Sulo,, +63-926-***-****

April 2015 to April 2016

Web designer in Neko-Art-Line, Russia, Rybinsk (Part-time distance job)

Website design

Templates development

Text making (re-write, copy-write)


Contact person: Aleksandr Mekhovyh,

Other work experience

Dad Shiran project:

Blog and vlog


Create music

Religious works:

Altar boy, reader, singer, assistant of priests in Russian Orthodox Church (2016 to present)

Altar boy, assistant of priests in ELCAC (2010 to 2016)

Honors, concourses and awards

Honors in Computer Science (certificates for 2015, 2016, 2017)

Second place in Web Design Contest, Makati science, 2015, 2016

Certificate of excellence in ICT, 2016, 2017

Third place in regional Ecofashionista Contest, 2016


Communication, computer troubleshooting, computer maintenance, leadership, management, teamwork, translation, sales, research, singing, drawing, design, playing violin, piano.

Technical skills

Languages and technologies for web: HTML, CSS

Languages and technologies in software development: Delphi, Java

CMS: NetCat, Bitrix, Surix-CMS, GetSimple, Just-CMS

Special software: MS Office Word, Project, Excel, PowerPoint, Access, Outlook; Adobe PhotoShop, Flash


June 2015 to march 2017

Christian leaders Institute. Progress in Bachelor degree of Psychology

June 2014 - March 2017

High school diploma, Bangkal High School, Makati city, Philippines

June 2015 - March 2016

Software development training, STI College Makati city campus, Philippines

June 2015 - March 2017

Web design training, Bangkal High School, Makati city, Philippines

May 2014

Leadership course diploma and certificate, Saceda Youth Lead, Batangas, Philippines

June 2013 - March 2014

Silliman University High School, Dumaguete city, Philippines

Certificate of English Orientation course (Academic English), Silliman University, Dumaguete city, Philippines

September 2006 – May 2013

Violin and piano main course, Musical school #2, Rybinsk, Russia

September 2006 - May 2013

High school #17, Rybinsk, Russia

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