OPAL C. O’BRIEN, MSW

Stone Mountain, Georgia ****7 404- 368-1465 (Cell)

(Email) adbwdq@r.postjobfree.com

SUMMARY

Master’s Level Social Worker experienced in children, adults, geriatric and family

Mental health, substance abuse, management, supervision and mediation.

Level of expertise includes: conducting initial clinical assessments, bio psychosocial assessments, developing treatment plans, individual and group counseling techniques, case management, crisis intervention, strong clinical skills, ability to communicate effectively

Knowledge and experience as therapist with patients, family, outside agencies and co-workers, crisis

Working knowledge of the DSM-V

PROFESSIONAL EXPERIENCE

Ridgeview Institute Monroe Program Therapist—Geriatric Unit November 2019 – current

Knowledge of bio psychosocial factors and DSM V related to the ages of the patients served and incorporated the knowledge base into treatment planning

Participate in and effectively contributes to, patient care conferences, treatment planning meetings and/or treatment planning rounds with multidisciplinary team

Utilize interventions based on gerontological health/behavioral care practices to develop a comprehensive plan of care

Maintain a complete knowledge of treatments, medications and side effects of such in the geriatric age group

Acadia Healthcare, Norcross, GA Intake Crisis Counselor April 2014 - October 2019

Conducted clinical assessments with patients who are dually diagnosed with mental illness and or substance abuse disorders for inpatient or outpatient services

Triaged the needs of behavioral health patients and family support systems and coordinate appropriate placement

Ability to function in a high paced medical environment—completing a thorough assessment within 45-60 minutes of patient’s arrival

Communicated clinical information to the on-call psychiatrist, appropriate admission department and medical team

Acted as a liaison between the facility and resources external to the hospital

Provided crisis intervention and support for callers and walk-in. Ability to manage aggressive, hostile and irrational behaviors of patients and or family

Completed pre-certification process for any Behavioral Patient admitted to hospital

Acadia Healthcare, Riverdale GA PRN Crisis Counselor June 2013 – April 2014

Conducted clinical assessments with patients who are diagnosed with mental illness and or substance abuse disorders for inpatient or outpatient services

Ability to respond immediately in crisis situations concerning patients and or family members

Coordinated transportation for patients for arrival to the hospital when appropriate

Completed pre-certification process for any Behavioral Patient admitted to hospital

Uplifting the Community, Atlanta, GA Contract Clinical Assessor September 2012-Febuary 2013

Conducted intake clinical bio psychosocial assessments with clients who had severe mental illness or substance abuse and dual diagnosed disorders to include treatment plan goals

Identified appropriate community resources; coordinated with providers to ensure continuity of care

ADDITIONAL EXPERIENCES

Integrated Life Center, Inc., Stone Mountain, GA Director of Admissions August - 1999- August 2010

Supervised Admissions Department for the Partial Hospitalization Program ensuring patients receive efficient service

Conducted Psychiatric Evaluations under supervision of Psychiatrist

Performed discharge and aftercare planning

Conducted Consumer, Referral Source Satisfaction Surveys quarterly and developed analysis report.

Knowledge of managed behavioral healthcare - including a knowledge of pre-certification, continued certification requirements (Medicare and Medicaid)

Developed statistical data, prepared monthly reports for review by Board

Conducted presentations/meetings to referral source agencies

Conducted weekly, monthly, quarterly, Quality Improvement meetings to ensure compliance with guidelines

Facilitated and documented patient grievance process

Conducted and participated in quarterly meetings on the Commission Accreditation Rehabilitation Facility (CARF) sub-committee to ensure compliance with guidelines

Developed and Coordinated the Agency Internship Program

EDUCATION

Bachelor of Science (BS) in Psychology, Oakwood College, May 1988

Master of Social Work (MSW)

Clark Atlanta University, Atlanta, GA, June 1998

Certifications

CPR—American Heart Association Adult and Child—Expires 2021

CPI—Nonviolent Crisis Intervention—Expires June 2020

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