Michelle Gebhardt

732-***-**** adbwc9@r.postjobfree.com

Education

Rutgers University, School of Planning and Public Policy New Brunswick, NJ Bachelor of Science in Health Administration, GPA 3.89 Expected May 2020 Middlesex County College Edison, NJ

Associate of Science in Allied Health Pre-Professional, GPA 3.8 January 2016 - May 2018 Graduated High Honors

Work Experience

Robert Wood Johnson University Hospital New Brunswick, NJ Clinical Operations Intern January 2020 – Present

● Shadow Lydia Stockman, VP of Clinical Operations at RWJUH

● Design and develop a patient navigation program to optimize patient experience Saint Peter’s University Hospital New Brunswick, NJ Patient Transport Aide April 2018 - Present

● Promote patient satisfaction through exceptional service

● Transport patients by providing assistance in and out of beds, to and from treatment areas, using wheelchairs, beds, and stretchers

● Maintain safe and secure work environment by following procedures; complying with federal and state legal regulations and Joint Commission on Accreditation of Healthcare Organizations requirements Smoothie King Warren, NJ

Shift Leader October 2014 – August 2019

● Received and processed cash and credit payments for in-store purchases

● Shared product knowledge with customers while making personal recommendations

● Maintained friendly and professional customer interactions

● Opened and closed the store, including counting cash and balancing registers

● Trained new team members and upcoming shift leaders

● Assembled and delivered smoothies for catered functions Middlesex County College Edison, NJ

Fitness Attendant September 2017 – December 2017

● Ensured proper use of the facility, equipment, and of the adherence to policies by applying knowledge of the facility and amenities to communicate with guests effectively.

● Maintained daily inventory of supplies and products while ensuring the upkeep of the facility. Athletics

Middlesex County College Softball Edison, NJ

Student-Athlete January 2016 – May 2017

● Dedicated 20+ hours a week to practice, meetings, and competition while balancing a full academic course load

● Named National Junior College Athletic Conference (NJCAC) All-Academic Team 2017 Achievements

● Dean’s List 2016-2019

● Top Press Ganey Patient Satisfaction Scores 2018-2020 Skills & Interests

Skills: Customer Service, Client Acquisition, Microsoft Office, Adaptability, Strategic Planning, Decision Making, Communication, and Leadership

Interests: Softball, Travelling, and Concerts