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Customer Service Data Entry

Location:
Indianapolis, IN
Posted:
February 20, 2020

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Resume:

***** ****** ****

Noblesville, IN *****

317-***-****

adbwbf@r.postjobfree.com

Kathy Wiles

Objective

I will have a career utilizing my customer success skills with experience multitasking with excellent computer, typing, and data entry, accounts payable/receivable, while maintaining professionalism. Summary of Qualifications

● Perform various administrative duties, such as reviewing and implementing incoming documents, entering information into an application or system, scanning, filing, and photocopying documents

● Proficient in aspects of invoicing, accounts payable/accounts receivable, data entry, reports, etc.

● Excellent computer and typing skills as well as the use of proper grammar, spelling, and punctuation when reviewing and/or editing documents for accuracy and completeness

● Effective organizational, interpersonal, and communication skills in dealing with customers

● Establish, organize, and maintain files and records management systems

● Ability to exercise judgment to shift priorities and organize multiple tasks simultaneously with experience in dealing with numerous interruptions

● Ability to organize and prioritize numerous duties within guidelines; can work independently and take initiative

● Flexible, fast learner willing to tackle and conquer all tasks that are assigned

● Managing/running office; maintaining excellent relationships with vendors; ordering supplies, scheduling, etc.

● Proficient with inbound and outbound calls

● Former teacher with ability to deal with others with respect, honesty, loyalty, and sense of humor

Work Experience

● Wild Sports; 07/18 - Present; Customer Service Representative answering inbound calls and emails, processing orders, utilized my skills of data entry, typing, scanning documents in other areas of the business

● Hawthorn Suites, Indianapolis; 01/2018-07/2018; Night Auditor

● Gold Stream Solutions Marketing; 11/2017-01/2018; In-store customer service setting appointments for home improvement businesses

● Sheridan School Corporation 10/2017-11/2017; Substitute teacher; interim until next employment

● Liberty National; 10/2015-10/2017; Insurance Agent specializing in Supplemental Policies

● Unemployment; 07/2015-10/2015; due to emergency appendectomy and broken leg

● Indiana Health Group; 01/2013-06/2015; Assistant Office Administrator for patient/client customer service, data entry, scheduling, payment application, etc.

● Combined Insurance; 12/2011-11/2012; Insurance Agent specializing in Supplemental Policies

● Bankers Life; 09/2010-11/2011; Insurance Agent for Medicare Supplements and Life Insurance

● Curb Appeal Outdoor Services, LLC; 04/2008-06/2010; Assistant Office Administrator processing invoices, taking inbound customer calls; Accounts Receivable

● Kohl’s Department Store; 12/2007-4/2008; In-store credit applications and cashier

● Noblesville Christian School; 07/2004-12/2007 6th Grade and Physical Education teacher

● In-home daycare; Owner 7/2003-6/2004; Taught preschool and daycare services

● Hamilton Heights High School; 07/1989-06/2003; Taught Physical Education and Health, Department Head for Physical Education; Coached various sports Education

Randolph Southern Jr.- Sr. High School; earned High School Diploma Anderson University from 1984-1989; earned Bachelor’s Degree in Physical Education/Health



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