Customer Service Specialist
Saint Louis Missouri
Knowledge of product
Hello my name is Breona Vaughn
As a highly competent leader. I will always bring a dedicated, reliable and driven attitude to any role. I am great at problem-solving, organizing and work well independently. I'm a self starter and excel at customer inquiries, policy change and resolving conflict quickly. I am also familiar with several software systems and adapt quickly to new programs. I feel confident that I can fulfill any of the requirements asked of me an look forward to hearing from you.
Thanks for your time and consideration.
Review Journal / Sales Leader Jan 2013 -- Mar 2015 2 year 3months I was responsible for going door to door to proactively sale newspaper subscriptions SHOE MGK / Manager Mar 2015 --Mar 2016 1 year
I was responsible for planning, directing and overseeing the operations and health of the kiosk and fellow coworkers
SYKES/ customer service representative Mar 2016- December 2016— medical leave August-2018- January 2019
I was responsible for resolving customers complaints via phone email mail or social media. Greet customers warmly and verify account information. Assist the placement of orders, refunds and exchanges.
C3 Customer Channels Connect/customer service rep
Nov 2016--April 2017 6 months
I was responsible for resolving complaints via phone email mail or social media. Greet customers warmly and verify accounts information. Assist in placement orders, refunds and exchanges. Push Innovation inc/ Retention specialist April 2017 --September 2017
I was responsible for resolving customers escalated complaints via phone email mail or social media. Descalte and Greet customers warmly to verify account information, changes or refunds SITEL/customer service representative September 2017 -- December 2017 I was responsible for resolving customer complaints via phone email mail or social media . Greet customers warmly and verify account information. Assist in placement, orders refunds and exchanges.
O2 Oxygen Bar/ saleswoman January 2018 —June 2018
Provide oxygen for people who are fatigue, light head ect. While demonstrating different massage unit and muscle stimulation on clients. Also while selling the massage units used on customers.
BUYLEGALMEDS( CBD/THC/HEMP)/ Sales floor lead
January 2018–August 2018
I was responsible for educating customers/client on the benefits of marijuana and it main compound CBD. Assist with terpenes profiles, aromas and effects that could help there medical needs.
PRIVATE SECURITY for special event ON CALL
Knoah: ZILLOW CONCIERGE
NOVEMBER 2019-JUNE 2019
My job requirements were to assist client in there such for a new home or connect them the most compatible real-estate agent. All will assuring clinnets they will be take of and providing the utmost respect and service. SURE DEAL CONSTRUCTION: GENERAL CONTRACTOR APPRENTICESHIP July 2019- PRESENT
REHABBING HOME, ELECTRICAL, PLUMBING, FRAMING, DRYWALL, PLASTER, PAINT
Job Corps / High School Diploma
NOVEMBER 2003 FEBRUARY 2015
HAWAIIAN FIGHTING ARTS/ MUAY THAI, KICKBOXING, BOXING, BJJ FEBRUARY 2015 TO PRESENT