Darien, IL *****
Quality Assurance Professional
IT Executive with over 18 years’ experience with industry leaders in Financial Services, Insurance, and Technology industries. Has acquired a deep range of skills in business technology strategy, solution development, and business process reorganization as well as staff leadership and development. Experience working directly with executive leadership on client, project, and relationship management to implement QA methodologies, Analysis, Testing and Implementing manual and automation test for SOA, Web Services, ERP, E-Commerce, Railroad,UNIX based applications.
Project Management & Leadership
oExperience leading Fortune 100 client deliverables end-to-end as test lead involved in Risk Analysis, Change Controls, Business Requirements, and Design.
oStrong communication skills honed serving as bridge between Infrastructure, Architecture, Application Development teams, and PMO office on high visibility projects reporting into senior executive leadership.
oConducted work estimations on tight deadlines, and managed launch of new projects for minimal impact on existing workload.
oDrove continuous process improvements that enabled team to effectively manage more than double the project load of the previous year – going from 5 to 13 implementations per quarter.
oTransitioned 7 person QA team from Waterfall to Agile, avoiding negative business impacts by providing proactive, consistent coaching. Reduced application delivery timeframe from 3 months to 2 weeks.
oStrong work history and formal training in both Waterfall and Agile project management methodologies, including quarterly Waterfall releases and bimonthly Agile releases.
oLed 3-person team for major legacy translation while concurrently delivering 46 client implementation projects on time in just one year.
oTrained 5+ new team members on necessary systems and processes to ensure smooth on-boarding transition.
Defect Management & Reporting
o3+ years’ experience in variance analysis, impact analysis, and quarterly disaster recovery planning & procedures. Coordinated drill deployments and engaged infrastructure teams.
oExpertise preparing Test Strategy, Test Plan, Test Summary Reports, Test Cases, and Test Scripts for Automated and Manual testing based on the User Requirement Document and System Requirement documents for the Functional, System, Performance, Integration, Regression, GUI, UAT, Security, Load, Database, Smoke/Sanity, and Usability testing.
oProven success with Functionality Testing, White Box Testing, System Testing, Integration, Regression, and batch testing.
oPerformed End-To-End testing, Post-Installation testing, and UAT testing.
oExperienced in HP Alm to upload the Test cases to the test plan and conduct manual testing
oExperienced in back-end testing using SQL queries, generating reports to ensure Data Integrity and validate business rules.
oConducted defect meetings, inviting all stakeholders to determine severity and priority of defect and assign for repair. Tracked defect history to identify trends and prevent recurrence, reporting to upper management.
oLed technical teams comprised of infrastructure, middleware, and application developers to sync multiple LOB servers with central server. Employed AS2, WinSCP, HTTPS, and SFTP file transfer protocols.
oExperience extracting confidential medical data requiring highest levels of security from sources including Informix, Oracle, SQL Server, Sybase, and DB2.
oStrong senior leadership experience in database testing, and Extraction, Transformation, and Load (ETL) of data from Legacy systems using Data Stage.
oMore than 10 years’ experience across diverse industries documenting user manuals and testing process plans, Software Architecture Plans, Development, and Environment Processes and Procedures.
o3+ years’ experience in mobile testing for web services, SOA, WSDL, SOAP, and XML.
oSenior level experience in all payment types used by Financial Services industry including GFF, PFF, ISO20022, SWIFT MT940, SWIFT MT941, Idoc-XML, and ANSI.
oMore than 5 years’ experience converting HIPPA X12 format files to XML, meeting evolving healthcare industry standards during period of dramatic change.
oServed as QA lead and one of key managers on technical team for 4 years designing High Availability, Service Resiliency, and Disaster Recovery testing procedures.
SOFTWARE AND HARDWARE
iTKO LISA, ALM, Quick Test Professional (QTP) 8.2/8.0, Test Director 7.5, Win Runner 7.6/7.0, Load Runner 8.1/7.5, Rational Clear Quest 2003.06.00
XML, HTML, JDBC, ASP, LDAP, Angular JS, SWING, ATG, STRUTS
Visual Basic 5.0/6.0, Developer 2000
Oracle 8i, 9i, 10g, MS Access 2003, DB2 7.2, MS SQL Server 2000
Sun Solaris7.0/10,0, Linux and AIX, HP-Ux, Windows NT / 2000 / 2003 / 2008
JAVA,C, C++, C#, NET, SQL, PL/SQL
Java Script, VB Script, Shell Scripting, PERL
MS Word, MS Excel, MS PowerPoint, MS VISIO
PGP, X509, SSL
SFTP, FTPS, HTTPS, AS2 using Win SCP, WS_FTP tools
Management and Tracking tools
Confluence, JIRA, ITSM, Rational Clear Case 2003.06.00, PVCS Tracker 7.0, PVCS Version Manager 6.7, Bugzilla 2.22.2.
REST, SOAP, Web Services
CN Homewood IL
Planning, Preparing and executing the tests for PDS (Precision Dispatch System) in test environment for integration with Siemen’s BOS (Back Office System) along with the sub-division (Track file) implementation for PTC (Positive Train Control) operations for Canadian National Rail Road Company.
PDS is an alternative approach of dispatching system provided by GE transportation that is a similar application to the Wabtec’s Computer
Organized and tested applications on various platforms
Aided Dispatching system. As part of PDS testing, we design, analyze and execute the test cases for verifying the functionality of a dispatcher.
As part of Segment testing, we author test cases based on the Functional Specification Document (FSD) provided by Wabtec and configured by Canadian National. Performed segment based testing on modules like Onboard, Back Office Server and PDS (Precision Dispatching System).
Florida Blue Jacksonville Florida
Worked in data integration projects as senior testing engineer
Nextgen Healthcare,Horsham PA
Jan 2017-June 2017
Next Gen is an American company that provides Physician Practices, Hospitals and
other healthcare providers with practice management and electronic health
record technology.I worked on Census which handles the display of Inpatient and
Outpatient list. There are different types of census based on the physician relationship
with the patients (like consulting, attending, admitting and referring) and the
configuration of nurse stations and clinical services.
●Analyzed and evaluated complex client requirements and converted them in to
●suitable Automation test suite.
●Participated in writing High level Test plans, Unit test plans, Environments,
●Risks, Test Scenarios, Schedules and Analysis and Presentation of Results.
●Created & maintained the Traceability Matrix for all the requirements.
●Involved in identifying the manual test cases for automation.
●Participated in debugging and modification of existing scripts.
●Created functional automation test scripts using selenium WebDriver with
●Designed Data Driven framework and read the data from excel sheet using
●Apache POI API.
●Experienced with Cucumber Framework for User Acceptance testing
●Worked with Development and QA teams to establish a build schedule.
●Running batch execution and sending status report to higher management.
●Used Several TestNG Annotations like @BeforeTest, @Dataprovider to take
●advantage of test lifecycle.
●Maintaining the Selenium and Java automation code and resources using GIT for
●Source Control Management.
●Updated Framework functions when needed, executed them and generated
●Created Maven project and configured dependencies using pom.xml
●Performed Continuous integration automation using Jenkins.
●Involved in preparing test cases using Selenium Web driver to validate all UI
●components, Pop-up’s, Browser navigations, Mouse Movements.
●Reviewed database test cases according to assigned Requirements to validate
●reports by retrieving data
●with complex SQL queries from MySQL Server.
●Performed Smoke, End to End and Regression tests in Test environment and
●Production support environment.
●Non Functional/Performance Requirement Gathering.
●Used Bugzilla as a Defect Tracking System for effective communications
Caterpillar,Peoria,IL April 2016 to July 2016
Qa lead for Pcc Aurora project
●Migrating existing Part Store and PCC Customers to new global platform with the advantage of advanced online capabilities with a premium, consistent customer experience through one global e-commerce platform integrated with cat.com.
●Connecting existing Customers who currently do not have online ordering access.
●Creating New Customers – Increase share of market by capturing parts sales of new, unknown Cat equipment customers
●Caterpillar wants through its e-business initiatives to enable its dealer community to target and tap into significant lost downstream revenue by:
●Tapping into the wealth of real-time customer data
●Better communicating with each other and
●Providing customers across the globe with a consistent experience when it comes to everything from e-commerce to parts and services pricing.
●Depiction of the testing scope, stages, schedule, resources and testing tools used to perform QA testing
●Facilitation of the communication between all interested and accountable parties on testing tasks and dependencies
●Overview of the scope, pre-requisites and deliverables of the QA testing phase
●Organization, scheduling, and management of testing activities.
●Validate and verify that new PCC user interface functionality performs according to the business needs and functional requirements
●Validate and verify that PCC user interface functionality that was not directly impacted performs at same level of functionality prior to release changes
●Validate and verify all Functional tests pass in various desktop browsers, tablet, and mobile implementations
●Validate and verify UI changes/updates to functional requirements/wireframes/comps/mock-ups
●Review and understand all functional stories scheduled for a given release and provide feedback to product owners/developer on missing or gapped requirements
The e Commerce system known as Parts.Cat.com (PCC) running on IBM WCS is being maintained and upgraded on a monthly release basis to provide migration support from legacy Part Store Web (PSW), continuous improvement, voice of customer improvements, and dealer requests. PCC also has components managed for Content Authoring (Commerce Management Center (CMC) and PIM).
QA team will perform and coordinate all testing activities required to assure the quality of the implemented systems and certify the ongoing scheduled releases to Production environments. These will include QA Integration, Data Integration, and UAT coordination/processing.
JPMorgan Chase, Riverside, IL Mar 2012 to Nov 2015
H2H Test Lead
Supported projects in Payments and Reporting, and conducted all PVT for releases.
●Led integration with GE, IRIS, PNET4, PNETg, PaySource, and PaymentTech.
●Managed back Office Integration with EMEA, ASIA, North America, South America, USCIS, INTEL, RNIF, Treasury (IRS), IBUS, Partner Networks, Investment Banking, Trading Networks, Foreign Exchange, Mortgage, Investment Portfolios, and Chase Trading Platform.
●Engaged with all ER Releases from last 3 years.
●Reviewed BRD (Business Requirements Document), FRD (Functional Requirements Documents), and Solution Design Documents.
●Self-taught xml spy and developed program to support quarterly enterprise releases to build ISO files for global payments infrastructure.
●Created underlying technical structure to ensure all payment types would be processed securely including GFF, PFF, ISO20022, SWIFT MT940, SWIFT MT941, Idoc-XML, and ANSI.
●Performed end-to-end integration testing with downstream applications, ensuring generated outbound transactions successfully loaded in applications.
●Assisted project managers with data mining requests for back office accounts before the Integration testing phase.
●Validated proprietary inbound files, ensuring all required fields are received in correct format from the gateway according to the mapping documents.
●Self-taught HPP after 2012 release and trained team on it to successfully conduct 12 deployments impacting provider payment information.
●Responsible for final platform certification for ER215, ER315, and H2H to ensure compatibility with all operating systems and environments.
●Conducted smoke tests and signed off on communication and security tests for all releases.
●Acted as Lead for 12-month Tech Refresh 2015 web methods upgrade. Served as liaison between all 29 impacted LOBs, gathering requirements and testing functionality for each.
●Noted by management for completing complex, high-visibility project on schedule.
●More than 5 years of Experience in HP Alm to upload the Test cases to the test plan and conduct manual testing
Cigna Dental, Sunrise, FL Jul 2011 to Mar 2012
HIPAA Test Lead
Supported file management system development for HIPAA compliance.
●Led 4 person team doing data mining to support pre-integration test phase 5010 implementation for 837 and 835 transactions.
●Conducted integration testing with downstream applications, ensuring outbound transactions generated by DHMO claim engine successfully load in applications.
●Involved in data mining requests before the Integration testing phase.
●Validated CIGNA dental proprietary inbound files, ensuring all required fields are accurately received from the gateway per mapping documents.
●Tested CCSR (common claim status record) transactions with the gateway to ensure accuracy of claims status and payments to doctors.
●Conducted testing of i-Dental, a web-based application to access provider claim payment information and status of claims submitted.
Deloitte, Camp Hill, PA Aug 2010 to Jun 2011
Test Lead – HCSIS State Project
●Drove county-by-county data mining to confirm accuracy of utility and salary payments involving more than 10K people in each jurisdiction.
●Automated test scripts for functional testing and performed backend testing by creating database checkpoints using Quick Test Pro.
●Worked on SQL queries to validate enormous amount of confidential data.
●Generated reports from QC 10.0 and led daily status calls during execution to report on and resolve defects as they arose, reporting to Director of QA.
Test Lead – i-CIS State Project
●Conducted monthly defect status calls to discuss severity and priority of the defect with all impacted managers and technical team leads.
●Generated daily defect reports and status updates, delivered to the manager.
CNSI, Gaithersburg, MD Jan 2008 to Jul 2010
Software Tester – SD MMIS State Project
●Manually tested client-facing Medicare and Medicaid applications used throughout state of Michigan.
●Took initiative to directly engage developers to identify defect sources before reporting possible solutions to management.
●Wrote SQL statements to extract data from tables containing state-wide sensitive medical data.
●Validated accuracy of all transactions under $500, mining customers’ confidential financial data using SQL.
BCBS, Jacksonville, FL Sept 2005 to Dec 2008
●Tested NPI Number and Legacy Number acceptance in 837 P and 837 I X12 files, validating information for 5 doctors’ per week on average.
●Tested Inbound NPI vs. Outbound NPI value in the 835 X12.
●Responsible for testing the stored procedure for translation from NPI to Legacy Number and Legacy Number to NPI Number.
●Developed test cases for testing HIPAA 837I/P/D 270/271 and 276/277.
Wireless 4 U, Oak Brook IL Jul 2000 to Aug 2005
●Executed on Test scripts for the Regression Testing using QTP 8.02.
●Performed end-to-end system monitoring and system reliability testing for the duration of the entire systems work flow.
●Used Bugzilla 2.22.2 to report bugs.
Healink Inc Dec 1996 to Jun 2000
QA Tester (Offshore from India)
●Directed team to comply with test requirements and engineering specifications to organize system test efforts.
●Published software test deliverables identified during each control point of SDLC, including Master Test Plan, Test Strategy, Test Case/ Script, and result analysis.
●Managed and administered QA documents in Test Director repository, consistently meeting steep reporting requirements for offshore support.
Nagarjuna University, India
Bachelors of Technology – Electronics & Communications Engineering