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Employee Relations Manager

Qibla, Kuwait City, Kuwait
February 22, 2020

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Block * Salmiya


Multi-talented HR & Recruitment professional with 13+ years of experience. Exceptional business acumen, office management skills and relationship-building abilities. Decisive and hardworking with active listening and clear communication strengths.


Communication skills Employee relations

Multi-tasking Teamwork and Collaboration

Recruit and Hire Critical thinking

Managing People Decision making skills

Discretion Empathetic skills

Work History

2018-09 - Current Recruitment & Manpower Supervisor Dhaman Health Assurance Hospitals

Updating current and designing new recruiting procedures

Supervising the recruiting team and reporting on its performance

Keeping track of recruiting metrics (e.g. time-to-fill and cost-per-hire)

Implement new sourcing methods (e.g. social recruiting and Boolean searches)

Review recruitment software and suggest the best option for company needs

Research and choose job advertising options

Advise hiring managers on interviewing techniques

Recommend ways to improve our employer brand

Coordinate with department managers to forecast future hiring needs

Stay up-to-date on labor legislation and inform recruiters and managers about changes in regulations



2015-07 - 2018-08 Deputy HR Manager

Hadi Hospital - Jabriya, Hawalli Governorate

Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

Maintains the work structure by updating job requirements and job descriptions for all positions.

Supports organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes.

Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; hearing and resolving employee grievances; and counseling employees and supervisors.

Implements employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends

Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures.

Completes human resource operational requirements by scheduling and assigning employees and following up on work results.

Advances human resource staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.

Contributes to team effort by accomplishing related results as needed. 2006-08 - 2015-05 Recruitment & Licensing Specialist Royale Hayat Hospital - Jabriya, Hawalli Governorate

Build and report on quarterly and annual hiring plans.

Create and publish job ads in various portals.

Collaborate with hiring managers to set qualification criteria for future employees.

Track hiring metrics including time-to-hire, time-to-fill and source of hire.

Follow up with candidates throughout the hiring process.

Managing and tracking employees medical practice licenses and residencies.

2006-01 - 2006-07 Category Manager

Izzat Daouk - Beirut,Beirut Governorate

Responsible for a group of brands (category) in general.

Responsible for importing goods as per Stock inventory.

Responsible for distributing items at Daouk Branches and to follow up their sale scale.



Following up shipment status before and after its arrival to Beirut port.

Weekly Branches visits, monitoring all related activities.

Admin reports to Department Manager, i.e: stock of each brand, marketing plan for each brand, forecast (sales expectation) for the next year.

Responsible for filing all the important -confidential correspondence. 2005-05 - 2005-12 Assistant Retail Manager

Izzat Daouk - Beirut, Beirut Governorate

Branches activity tracking and correspondence in general.

Follow up sale movement in each branch.

Activity control of salesmen in addition to branch managers Guiding and Policies.

2003-05 - 2005-12 Stock Control Officer

Izzat Daouk - Beirut, Beirut Governorate

Responsible for controlling warehouse and branches inventory stock. Education

Facilitated Improvement For Corporate Success Cert Inc. And Hadi Clinic

HR Boot Camp: Meeting Business Needs Workshop


Bachelor of Business Administration

Sidon University College

Certified Human Resources Manager Professional

Missouri State University

Additional Information

Nationality: Lebanese

DOB: 30/03/1984






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