Curriculum Vitae – Nombulelo Mahola
Date of birth: 14 August 1994 · Email: adbvtq@r.postjobfree.com ·Mobile: 071*******
Address: No 8 Ekuphumleni, Heaven Hills South, East London 5201
PROFILE
I am a 25 years old lady who is very vibrant, optimistic, extrovert and a friendly young lady who is passion-driven and positive in life. Looking for an industry where my skills, experience and knowledge will be utilized. I have good communication skills, telephone skills. I am able to work different kinds of shifts and under pressure. I can speak isiXhosa and English fluently.
EDUCATIONAL BACKGROUND
Period: 3 years
Qualification: N6 Certificate in Management Assistant
Institution: Lovedale Tvet College
Year: 2011
Qualification: Matric
Institution: Kama High School
Subjects: Life Sciences, Geography, Tourism, English, Xhosa and Life Orientation.
WORK EXPERIENCE
02 September 2019-Current Date
Operations assistant At SB Group LTD/Hollard
Assisting Sales and Operations Manager with day to day Duties.
Daily reports
Weekly reports
Monthly reports
Claims(Capture Hollard claims and escalate if Complicated)
Filling of documents
Handling incoming calls
Performance coaching
Monthly commissions
Responsible for all Operations duties (when Operations Manager is off duty or on leave)
Managing Sales on daily basis
Accountable for all Operations Managers duties (when Operations Manager is on days off or on leave)
Performance reports and sales analysis
Assist when investigations take place
Taking minutes in meetings
Ensuring all e-mails for the day are answered
Making stationary, refreshments and cleaning orders for all branches
Updating weekly trackers
Make sure all branches have enough promotional material
Monthly incentives
March 2017 -September 2019 Sales Consultant And Till Operator At Woolworths
Answer all incoming calls
Customer Service
Welcoming customers and providing advice or recommendations
Balancing the cash register
Generating reports for credit and debit sales
Operating scanners, scales, cash registers, and other electronics
SKILLS AND COMPETENCIES
Customer Service
Generic Engineering skills
Professional
Telephone skills
Computer Skills (Microsoft word, Excel, PowerPoint)
Flexible and Trustworthy
Organizational skills
Honesty and integrity
Decision Making
Leadership and management ability
Hobbies and Interests
Reading
Travelling
Communication
Self-motivation
Adaptability
REFERENCE
Name: Mrs. E Stofile
Designation: Business Manager at SB group
Contact number: 043-***-**** / 082*******
Email: adbvtq@r.postjobfree.com
Name: Mr L Maru
Designation: Line Manager at Woolworths
Contact Number: 083-***-****/ 043-***-****
Name: Ms N Matyolweni
Designation: Administrative Clerk at Kama High School
Contact Number: 079-***-****