Career Objective -
Working with an organization that offers the best environment to share experiences and Knowledge and pays sound response to ability and quality. I may dedicate my experience and knowledge to uplift the organization and myself as well.
SeniorSales Executive (Qatar) Kalyan Jewellers
Coordinating the appointments and consultation time of the clients with the management and other employees of the organization.
Making schedules for client appointments, meetings and maintain up-to-date confidential client files & company papers.
Overall Account maintenance and Prepare daily statements.
Online chats and e-mail support to the customers to explain them about the products.
Documenting any major problems customers are facing with the products in large numbers & reporting it to the concerned department.
Training the new employees in the tech support division
Coordinating with the processing department for updates on a client’s product status
Analysing of sale in yearly, Quarterly, Monthly, weekly, Day wise and hour wise
Analysing Category wise sale
Analysing performance of different Team & Staffs
to August 2018
SalesExecutive (Abudhabi) Kalyan Jewellers
Reporting, recording, analysis and documentation.
Performing general reception duties and tasks, maintaining desk area all the time.
Deal directly and indirectly with customer.
Efficiently communicate with Clients.
Deal directly and indirectly with staff within the organization.
Responsible for managing incoming and outgoing calls.
Counter Executive (Kerala) Kalyan Jewellers
Greeting passengers with a smile as well as communicating with the customers for our duty support or any Gold related enquiries.
Performing duties such as assisting customers all the way up to the designated department
Assisting and selling products at the shop counter to all customers.
2012 January to 2015 June
Computer Teacher (Kerala)
Sacred Heart High School Payyavoor
Creates lesson plans that are appropriate for the age and abilities of the students in the class.
Evaluates student's performances in class and on tests and provides feedback.
Assigns special projects to students.
Provides appropriate resources and learning materials for students.
Develops and updates curriculum for the classroom.
Maintains computer laboratories and keeps an inventory of supplies.
Ensures that computer equipment is functioning properly.
•BA English (India)
•Completed APTCH in Multimedia, in Animation course from ARENA ANIMATION ACADEMY (AAASP) Kerala.
•HS [Public Examination Board]
. SSLC [Public Examination Board]
•Excellent communication, presentation, negotiation and interpersonal skills.
•Ability to interact effectively with people at all levels using empathy, tact and diplomacy.
•Organized and methodical with excellent time management, prioritization and planning.
•Enthusiastic, highly motivated, energetic, hardworking and adaptable individual.
•Remains calm and focused under pressure and works well within strict deadlines.
•A committed team player & as well as Team Leader, able to motivate and inspire others and work in a cohesive team.
•Dedicated to ongoing development and self-improvement with a positive outlook.
•Working with 100% Sincerity and never compromise with honesty
Date of Birth
Marital Status : Married
NOC : Available
Passport No : L2839629
Place of issue : Kozhikode
Issue date : 13/09/2013
Expiry date : 12/09/2023
Driving licence : Qatar, India
Language Known : English, Hindi, Malayalam, Tamil, Arabic
Other Activities & Hobbies
•Surfing the net
•Interested to work in Excel (Ms Office)
•Organizing various cultural activities
Kalyan Jewellers Gharafa Branch, Qatar
I hereby declare that the written particulars are true to the best of my knowledge and belief.
Place: Qatar TIBIN THOMAS