Marketing Administrative Assistant
Resume:
Sylvia Subhashini John
Summary
Pragmatic individual with more than 6 years of experience working in marketing and administration environment. Proven track record in task achievement. Exceptional team player with strong motivational and coaching skills.
Skills
Mentoring and training
Client service
Time management skills
Sales and marketing
Inventory Associate
WIS International Dec 2019 to present
Warehouse Associate
Kitchen Stuff plus Oct 2019
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Operated warehouse equipment with caution and according to instructions to reduce risk of accidents.
Used pallet jack to move items throughout facility.
Used RF scanner to pick items from bins and complete orders.
Placed products on skids for final wrapping and shipment.
Administrative Assistant and Marketing Coordinator
BJ Electricals May 2016 to Jul 2019
Responsible to organize and schedule meetings and appointments and
Assist in the preparation of scheduled reports, brochures and other materials.
Organize travel arrangements for senior managers
Maintain computer and manual filing systems
Answer and direct phone calls to appropriate departments.
Produce and distribute correspondence memos, letters, faxes and electronic emails internally and externally.
Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
Responsible to attend clients visiting the office and directing them to the appropriate person.
Coordinate special events and promotions internally and externally
Act as the promoter for the enterprise and to revert for inquiries.
Contribute to team effort by accomplishing related results as needed and to maintain the data for further research development.
Responsible in inculcating staffs with knowledge about software and supervising them with the procedures followed.
To assist in preparing invoices, reports, presentations and relevant aspects of marketing and administrative strategies.
To ensure operation of equipment by completing preventive maintenance requirements; calling for repairs.
Maintaining supplies inventory by checking stock and placing orders for supplies and verifying the receipt.
Senior Enrollment Advisor
Texila American University Feb 2014 to Apr 2016
Responsible for handling students query
Responsible for following up with the students particularly from Nigeria, Ghana & Cameroon
Responsible for guiding students and making them enroll for the program
Responsible for developing the business by creating awareness about the institute across countries like Nigeria, Ghana & Cameroon.
Handle student’s grievances, batches & faculty problems
Excellence in successfully & consistently delivering the responsibilities of revenue generation, profitability & student
Satisfaction.
Maintaining Relationship with Agents for Bringing business.
Responsible to train the new employees about the program.
Responsible to guide them in achieving the given target.
Coordinating with Marketing Department and Communicate Marketing Messages to the field
Administrator
Sai Hospital Sep 2013 to Dec 2013
Maintaining the daily sales Report
Responding to calls and Email
Reporting the stock list and purchase order
Maintaining the daily attendance of staffs
Assistant designer and admin
RSR Industries Mar 2011 to Aug 2013
Responsible to plan and execute project based on Designing.
Communicating with Sales Department and develop strategies in favor of client requirements and convey the same to the team.
Responsible in delivering quality assurance in coordination with the team.
Maintaining plan on financial aspects of Project and Equipments required.
Responsible to train the staff with technical issues.
Responsible in maintaining attendance for the team.
Responsible in creating new Business and Agents.
Managing the administration as well as visiting the client directly and planning the project with them.
Responsible in delivering the product within the given period of time.
Customer Support Executive
Velan info services Jan 2010 to Feb 2011
Communicating with customers through various channels.
Responding promptly to inquires
Maintaining a professional attitude towards customers all the time.
Ensure customer satisfaction
Acknowledging and resolving customer complaints.
Achieving target within the given time
Coordinating with colleagues as necessary
Education and Training
Post Graduate Diploma: Business administration
York University (Present)
Bachelor of Arts: Costume Design and Fashion
CSI Bishop Appasamy College of arts and science
adbvng@r.postjobfree.com
Major Achievements:
Successfully launched the ‘Knimbus.com’.
Rebranded GIST
Partnered with Stern Fisher
Improved user experience and avg. time spent on site from 18 to 30 mins
Executed PR campaign ‘Young Innovator of 2014’
Refined Marketing related processes:
Lead Management
Lead nurturing,
Customer relations,
Training workshops and events.
Executed successful campaigns for publishing partners:
IEEE, Springer, Thombson Reuters, McGraw Hill, Pearson, Wiley, Thomas Telford, Oxford University Press, Bentham Science, EBSCO, ASME, ASCE
Major Achievements:
Successfully launched the ‘Knimbus.com’.
Rebranded GIST
Partnered with Stern Fisher
Improved user experience and avg. time spent on site from 18 to 30 mins
Executed PR campaign ‘Young Innovator of 2014’
Refined Marketing related processes:
Lead Management
Lead nurturing,
Customer relations,
Training workshops and events.
Executed successful campaigns for publishing partners:
IEEE, Springer, Thombson Reuters, McGraw Hill, Pearson, Wiley, Thomas Telford, Oxford University Press, Bentham Science, EBSCO, ASME, ASCE
Major Achievements:
Successfully launched the ‘Knimbus.com’.
Rebranded GIST
Partnered with Stern Fisher
Improved user experience and avg. time spent on site from 18 to 30 mins
Executed PR campaign ‘Young Innovator of 2014’
Refined Marketing related processes:
Lead Management
Lead nurturing,
Customer relations,
Training workshops and events.
Executed successful campaigns for publishing partners:
IEEE, Springer, Thombson Reuters, McGraw Hill, Pearson, Wiley, Thomas Telford, Oxford University Press, Bentham Science, EBSCO, ASME, ASCE
Major Achievements:
Successfully launched the ‘Knimbus.com’.
Rebranded GIST
Partnered with Stern Fisher
Improved user experience and avg. time spent on site from 18 to 30 mins
Executed PR campaign ‘Young Innovator of 2014’
Refined Marketing related processes:
Lead Management
Lead nurturing,
Customer relations,
Training workshops and events.
Executed successful campaigns for publishing partners:
IEEE, Springer, Thombson Reuters, McGraw Hill, Pearson, Wiley, Thomas Telford, Oxford University Press, Bentham Science, EBSCO, ASME, ASCE
Major Achievements:
Successfully launched the ‘Knimbus.com’.
Rebranded GIST
Partnered with Stern Fisher
Improved user experience and avg. time spent on site from 18 to 30 mins
Executed PR campaign ‘Young Innovator of 2014’
Refined Marketing related processes:
Lead Management
Lead nurturing,
Customer relations,
Training workshops and events.
Executed successful campaigns for publishing partners:
IEEE, Springer, Thombson Reuters, McGraw Hill, Pearson, Wiley, Thomas Telford, Oxford University Press, Bentham Science, EBSCO, ASME, ASCE
Major Achievements:
Successfully launched the ‘Knimbus.com’.
Rebranded GIST
Partnered with Stern Fisher
Improved user experience and avg. time spent on site from 18 to 30 mins
Executed PR campaign ‘Young Innovator of 2014’
Refined Marketing related processes:
Lead Management
Lead nurturing,
Customer relations,
Training workshops and events.
Executed successful campaigns for publishing partners:
IEEE, Springer, Thombson Reuters, McGraw Hill, Pearson, Wiley, Thomas Telford, Oxford University Press, Bentham Science, EBSCO, ASME, ASCE
Major Achievements:
Successfully launched the ‘Knimbus.com’.
Rebranded GIST
Partnered with Stern Fisher
Improved user experience and avg. time spent on site from 18 to 30 mins
Executed PR campaign ‘Young Innovator of 2014’
Refined Marketing related processes:
Lead Management
Lead nurturing,
Customer relations,
Training workshops and events.
Executed successful campaigns for publishing partners:
IEEE, Springer, Thombson Reuters, McGraw Hill, Pearson, Wiley, Thomas Telford, Oxford University Press, Bentham Science, EBSCO, ASME, ASCE
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