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Social Media Service Representative

Los Angeles, CA
February 19, 2020

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Nadene Eissa

Los Angeles, CA • 818-***-**** •


University of Southern California (2016-2020)

Annenberg School of Communication and Journalism

B.A. in Communication


Giggster, Santa Monica, CA (07/19-02/20)


● Contacting clients and gathering updated contact information while inputting it into our files which increases the listings

● Publish listings on the website

● Content research for previous shoots and filming that was done at the locations that are listed on the website

On Record,Hollywood, CA (10/18-12/18)

Media Intern

● Media monitoring different social media outlets across all accounts for clients who are rising stars in the music industry

● Updated master media lists and researching outlets and editors

● Submitted clients through SubmitHub and managing all social media accounts IEBC, Pasadena, CA (07/18-10/18)

Inventory Management Temp

● Handled sensitive member documentation enhancing customer service ability

● Organized personal papers in designated folders which was vital in answering customer needs

● Prepared paperwork for scanning

LA FITNESS, Glendale, CA (06/18-07/18)

Service Representative

● Multi-tasked making collection phone calls to receive late billing information while also interacting with clients

● Handled member needs and issues related to membership, providing the correct information regarding sales representatives

GOLDENVOICE,Los Angeles, CA (1/18-5/18)

Ground Effort Marketing Intern

● Advertised for events by distributing posters and flyers in the LA area

● Participated in organizing events and planning for upcoming shows at different venues THE HOLLYWOOD BOWL, Los Angeles, CA (5/16-9/16)


● Directed patrons to their assigned seats

● Was assigned a section each night and made sure each concert went by smoothly due to the organized logistical work that went into planning each night

● Interacted and socialized with visitors at the venue each night making them feel comfortable LEADERSHIP ORGANIZATIONS

The Daily Trojan, USC (9/19- Present)

● Writing articles for the arts and entertainment column and getting them published

● Working closely with the editors and other fellow writers to perfect an article

● Interviewing individuals and artists at school and discussing their careers Lebanese Club, USC (9/17- Present)

● Help in organizing various cultural and community events that bring schools around the area together

● Attends monthly meetings while helping in managing the budget PRSSA Club USC (9/18- Present)

● Meets with other members and discuss possible connection opportunities while encouraging the highest ethical principles and diversity in Public Relations

● Attends networking events to connect with those who are at the top of their domain SKILLS

Languages: Fluent in Arabic

Other Skills:public speaking, multi-tasker, quick learner, Microsoft Office, Excel, copying, scanning, organized, communication skills, attention-to-detail, enthusiastic, hard worker

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