Customer Service Administrative Assistant

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Jessica Wells

***** ******** ***** ** ****, Magnolia, TX 77355

281-***-**** *******.*******@*****.***

Experienced Payroll Administrator /General Accounting, able to work independently, handle payroll activities and ensure timely checks and deposits. Acquainted with office procedures, methods, and practices.

• Reviewing timesheets

• Maintaining employee records

• Upgrading systems

• HR support

• Reviewing data

• Processing mileage

• Data entry

• Math skills

• Checking time cards

• Expense reimbursements

• Filing

• Customer relations

• Time management

• Customer service

• Problem-solving

• General ledger accounting expertise

• Payroll processing

• Accounts payable and receivable

• Invoicing and collections

• Mail handling

• Filing and data archiving

• Administrative support

• Invoice processing

• Shipping and receiving

• Organized

• Microsoft Office expertise

• Self-motivated

PAYROLL ADMINISTRATOR / GENERAL ACCOUNTING 04/2019 to Current USA Environment L.P. - Deer park, Texas

Maintained 95% accuracy in transferring correct data from payroll spreadsheets into Ceridian system.

•

Operated 10-key calculators, computers, fax machines, copy machines and other office equipment.

•

Maintained employee confidence and protected payroll operations by keeping all information confidential.

•

Responded to employee questions and requests for information in a timely and knowledgeable fashion.

•

Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.

•

Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.

•

• Completed and mailed bills, contracts, policies, invoices and checks. Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

•

• Organized and replenished office supplies to maintain team efficiency.

• Organized incoming and outgoing file movements in efficient and accurate manner. EDUCATION

• Helped distribute employee notices and mail around office.

• Performed general administrative duties, including copying, faxing and filing. Created and maintained processes for administrative operations to improve accuracy and efficiency.

•

• Maintain inventory and office supply purchases.

• Tracked vacation, sick and personal time.

• Processed accounts receivable and accounts payable. Managed reception area, including greeting visitors, directing telephone calls and providing information for inquiries.

•

RECEPTIONIST ADMINISTRATIVE ASSISTANT 01/2010 to 01/2015 World Petroleum Supply Inc. - Magnolia, Texas

Facilitated efficient communication and office operations by sorting and distributing business correspondence and packages to team members.

•

Managed all customer service and administrative functions including updating calendar, preparing documents and coordinating deliveries.

•

• Received incoming information and entered into database system. Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.

•

Orchestrated efficient routing by producing accurate shipping documentation and package labels.

•

Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.

•

Drafted professional business memos, letters and marketing copy to support business objectives and growth.

•

• Kept reception area clean and neat to give visitors positive first impression. Performed clerical tasks, including answering incoming phone calls, sorting mail and sending correspondence.

•

• Addressed customer service inquiries thoroughly and quickly. MacArthur High School - Houston, TX High School Diploma 1985

Contact this candidate