Maureen Green

Overland Park, KS

913-***-**** adbvca@r.postjobfree.com

https://www.linkedin.com/in/maureen-green-b223351a/

ACCOUNT MANAGER/CUSTOMER SUCCESS MANAGER

Motivated, customer-focused account manager with a successful track record of managing over 150 accounts and responsible for $3 million in annual revenue. 14+ years of experience in construction products and service and the recipient of The Home Depot Homer Award for building relationships and store connectivity. Responsible for key accounts including: The Home Depot, Lowe’s and IKEA as well as privately-owned SMB companies. Comfortable communicating with the CEO on down.

Work Experience

HALLMARK STONE COMPANY – St. Louis, MO 2007-2019

Account Manager – Kansas City

Responsible for $3 million in annual revenue

Oversee all Kansas City area operations including the management of 8 installers

Acquired 100 new accounts in 11 years

Primary contact for The Home Depot, Lowe’s and IKEA in Kansas City

Complete an average of 30 sales calls on a weekly basis, meeting with existing, potential and new customers

Actively cold call to establish and maintain relationships with approximately 225 accounts - including builders, designers, kitchen and bath shops, large retail centers and cabinet shops to obtain their stone countertop business

PULTE HOMES OF GREATER KANSAS CITY, INC. – Lenexa, KS 2005-2007

Customer Relations Manager

Primary customer contact from just before closing on their new home through their 1st year in the home

Project managed all necessary repairs – diagnosing issues, supervising trades until repairs were completed

Made sure home was ready for closing and educated homeowners on necessary care for their new home

CITIGROUP – St. Louis, MO 2003-2005

Lead Auditor, Audit Trainer

Managed training of correspondent audit procedures for CitiGroup employees in India

Administer audit procedures for mortgage documentation

KANSAS CITY ROYALS, Kansas City, MO 2001-2003

Manager of Community Relations

Pitched stories to media to publicize player programs, wives’ initiatives and special events

Coordinated all personal and charitable appearances for 40+ players, coaches and management

ST. LOUIS BLUES, St. Louis, MO 1999-2001

Manager of Community Relations & Youth Marketing

Executed public relations campaigns, including writing press releases and fact sheets and carrying out promotion of events and charitable programs

Coordinated all personal and charitable appearances for 40+ players, coaches, president, general manager and upper management

Education

Bachelor of Arts, Communication - SAINT LOUIS UNIVERSITY – St. Louis, Missouri

Participated in internships with the St. Louis Cardinals, St. Louis Rams, Bud Sports Division of Anheuser-Busch and

KPLR Channel 11 Sports Department

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