Employee Relations Manager
Resume:
C O N T A C T
adbvar@r.postjobfree.com
E D U C A T I ON
Bachelor of Business
Administration, Management
University of Central Oklahoma
On-going I GPA: 3.7
Minor in Military Science
University of Central Oklahoma
On-going I GPA: 4.0
Associate in Applied Science,
Police Science
Oklahoma State University,
Oklahoma City
2016 I GPA: 3.8
Leadership & Development
Assessment Course
U.S. Army, Fort Knox, KY
2019
Troop Leadership Training
U.S. Army, Fort Riley, KS
2019
Lean Six Sigma, Green Belt
Management & Strategy
Institute
2019
S U M M A R Y
Experienced leader with extensive knowledge in operational efficiency, employee relations, and organizational management. Strong verbal and written skills; a critical thinker that excels in fast paced, strenuous environments that seeks an opportunity to utilize interpersonal expertise and grow with an organization that promotes individual development.
E X P E R I E N C E
Oklahoma Athletic Center
Assistant General Manager, September 2019 – Present
- Developed and implemented new policies and procedures.
- Created membership and financial tracking methods.
- Managed 10 personal trainers, developed goals, and developed program offerings.
- Direct oversight of all sales and front desk operations.
- Constructed monthly profit/loss statements and tracked revenue/expense trends.
- Served as designated HR Representative for over 20 onsite employees.
- Created Group Exercise schedule and managed instructors EXOS
Business Manager, November 2016 – March 2019
- Responsible for performance management to exceed objectives through the implementation of promotional programs, merchandising, and marketing efforts.
- Oversight of club’s financials through managerial accounting applications
- Created and presented monthly, quarterly, & annual financial reports to Vice Presidents of Hospital.
- Managed P&L with over $1,000,000 gross revenue.
- Created and implemented site specific excel worksheets to increase efficiency.
- Perform monthly billing using CRM software.
- Coordinated program implementation and established processes for new programs and services.
- Supervise and direct employees to maximize personal development and growth.
- Lead three software transition projects which included configuring and developing the software custom to our site operations.
- Maintained positive relations with client to enhance relationships.
- Developed & directed marketing efforts to promote business growth using data analysis, trends, and forecasts.
- Managed & reviewed payroll for over 75 employees.
- Recruited, interviewed, & hired employees whose values & ethics aligned with the culture of EXOS.
U.S. Army
Cadet, August 2017 – January 2020
- Served as the Battalion Commander for over 75 cadets in which I am responsible for the execution and success training & development, special projects, and battalion operations.
- Served as Company Executive Officer for over 65 cadets in which I managed logistics for training exercises, maintained personnel records, & resolved issues and escalated through chain of command when necessary.
- Served as Company First Sergeant for over 70 cadets in which I promoted a safe workplace through facilitated training, conducted employee counseling, & performed cadet level human resource management.
- Communicated University and Army policy and procedures and responded to questions and concerns.
- Created annual budgets to support growth of the ROTC program.
- Presented budgetary items to leadership at UCO for approval.
- Served as safety officer for training exercises to ensure all cadets had appropriate safety equipment.
S O C I A L
/in/ryan-gustafson
R y a n G u s t a f s o n
P R O F E S S I O N A L I L E A D E R I P R O J E C T M A N A G E R A L D O G O N Z A L E Z
P R O J E C T M A N A G E R I L E A D E R S H I P I T R A I N E R S K I L L S
Professional:
leadership
project management
excellent communicator
business development
team management
decision making
organized
employee development
critical thinking
problem solving
creative solutions
energetic and approachable
coaching and mentoring
analytical abilities
process development
organizational management
client retention
Technical:
proficient in Microsoft Office
excellent in Microsoft Excel
proficient with Google Apps
technically inclined
A C T I V I T I E S & A W A R D S
EXOS Spotlight Award
• Selected among a few others nationally
• 2nd highest company award
University of Central Oklahoma Army ROTC Bataan Death March Team
• Team Lead, participant 2018 & 2019
University of Central Oklahoma Cannon Crew Team
• Team Lead
• Event Coordinator
• Community Outreach and Support
405Ruckers
• Member
• Community Event Organizer
OKSubies
• Group Member
• Subaru Brand Ambassador
R E F E R E N C E S
Olivia Blosch Aldo Gonzalez
• EXOS • University of Central Oklahoma
• Program & Development Manager • Senior Military Advisor
• adbvar@r.postjobfree.com • adbvar@r.postjobfree.com
Eddy Campbell
• EXOS
• General Manger
• adbvar@r.postjobfree.com
Jeff DiBiaso
• EXOS
• VP of Community Services
• adbvar@r.postjobfree.com
R y a n G u s t a f s o n
P R O F E S S I O N A L I L E A D E R I F A C I L I T A T O R
Contact this candidate