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Employee Relations Manager

Location:
Plano, TX
Posted:
February 19, 2020

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Resume:

C O N T A C T

405-***-****

adbvar@r.postjobfree.com

E D U C A T I ON

Bachelor of Business

Administration, Management

University of Central Oklahoma

On-going I GPA: 3.7

Minor in Military Science

University of Central Oklahoma

On-going I GPA: 4.0

Associate in Applied Science,

Police Science

Oklahoma State University,

Oklahoma City

2016 I GPA: 3.8

Leadership & Development

Assessment Course

U.S. Army, Fort Knox, KY

2019

Troop Leadership Training

U.S. Army, Fort Riley, KS

2019

Lean Six Sigma, Green Belt

Management & Strategy

Institute

2019

S U M M A R Y

Experienced leader with extensive knowledge in operational efficiency, employee relations, and organizational management. Strong verbal and written skills; a critical thinker that excels in fast paced, strenuous environments that seeks an opportunity to utilize interpersonal expertise and grow with an organization that promotes individual development.

E X P E R I E N C E

Oklahoma Athletic Center

Assistant General Manager, September 2019 – Present

- Developed and implemented new policies and procedures.

- Created membership and financial tracking methods.

- Managed 10 personal trainers, developed goals, and developed program offerings.

- Direct oversight of all sales and front desk operations.

- Constructed monthly profit/loss statements and tracked revenue/expense trends.

- Served as designated HR Representative for over 20 onsite employees.

- Created Group Exercise schedule and managed instructors EXOS

Business Manager, November 2016 – March 2019

- Responsible for performance management to exceed objectives through the implementation of promotional programs, merchandising, and marketing efforts.

- Oversight of club’s financials through managerial accounting applications

- Created and presented monthly, quarterly, & annual financial reports to Vice Presidents of Hospital.

- Managed P&L with over $1,000,000 gross revenue.

- Created and implemented site specific excel worksheets to increase efficiency.

- Perform monthly billing using CRM software.

- Coordinated program implementation and established processes for new programs and services.

- Supervise and direct employees to maximize personal development and growth.

- Lead three software transition projects which included configuring and developing the software custom to our site operations.

- Maintained positive relations with client to enhance relationships.

- Developed & directed marketing efforts to promote business growth using data analysis, trends, and forecasts.

- Managed & reviewed payroll for over 75 employees.

- Recruited, interviewed, & hired employees whose values & ethics aligned with the culture of EXOS.

U.S. Army

Cadet, August 2017 – January 2020

- Served as the Battalion Commander for over 75 cadets in which I am responsible for the execution and success training & development, special projects, and battalion operations.

- Served as Company Executive Officer for over 65 cadets in which I managed logistics for training exercises, maintained personnel records, & resolved issues and escalated through chain of command when necessary.

- Served as Company First Sergeant for over 70 cadets in which I promoted a safe workplace through facilitated training, conducted employee counseling, & performed cadet level human resource management.

- Communicated University and Army policy and procedures and responded to questions and concerns.

- Created annual budgets to support growth of the ROTC program.

- Presented budgetary items to leadership at UCO for approval.

- Served as safety officer for training exercises to ensure all cadets had appropriate safety equipment.

S O C I A L

/in/ryan-gustafson

R y a n G u s t a f s o n

P R O F E S S I O N A L I L E A D E R I P R O J E C T M A N A G E R A L D O G O N Z A L E Z

P R O J E C T M A N A G E R I L E A D E R S H I P I T R A I N E R S K I L L S

Professional:

leadership

project management

excellent communicator

business development

team management

decision making

organized

employee development

critical thinking

problem solving

creative solutions

energetic and approachable

coaching and mentoring

analytical abilities

process development

organizational management

client retention

Technical:

proficient in Microsoft Office

excellent in Microsoft Excel

proficient with Google Apps

technically inclined

A C T I V I T I E S & A W A R D S

EXOS Spotlight Award

• Selected among a few others nationally

• 2nd highest company award

University of Central Oklahoma Army ROTC Bataan Death March Team

• Team Lead, participant 2018 & 2019

University of Central Oklahoma Cannon Crew Team

• Team Lead

• Event Coordinator

• Community Outreach and Support

405Ruckers

• Member

• Community Event Organizer

OKSubies

• Group Member

• Subaru Brand Ambassador

R E F E R E N C E S

Olivia Blosch Aldo Gonzalez

• EXOS • University of Central Oklahoma

• Program & Development Manager • Senior Military Advisor

• adbvar@r.postjobfree.com • adbvar@r.postjobfree.com

405-***-****405-***-****

Eddy Campbell

• EXOS

• General Manger

• adbvar@r.postjobfree.com

918-***-****

Jeff DiBiaso

• EXOS

• VP of Community Services

• adbvar@r.postjobfree.com

856-***-****

R y a n G u s t a f s o n

P R O F E S S I O N A L I L E A D E R I F A C I L I T A T O R



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