STEPHANIE SEVILLA

**** ****** *** *** * Huntington Park, CA 90255 323-***-**** adbv78@r.postjobfree.com

CAREER OBJECTIVE

Self-motivated, goal-oriented individual seeking a position to utilize my skills and abilities to strengthen business needs and execute business relationships

HIGHLIGHTS OF QUALIFICATIONS

Highly skilled in executing daily assigned work goals under pressure and short notices

6+ years of developed promoting skills through customer service and sales driven work experiences

Firm organizational skills, mastered multi-tasker, effective intrapersonal and interpersonal communication skills

Excellence in assisting with objectives and marketing activities with minimal supervision and/or team work.

Strong natural leader and fast learner

Open-minded individual ready for new experiences, carrying an encouraging and uplifting attitude to succeed

Collected years of work proficiency with technology ( PowerPoint, Google Docs, Word, Excel, Social Media )

Positive, competitive, dedicated, funny, coordinated character

Fluently Bilingual - English and Spanish (speak, read, write)

EDUCATION

University of California San Diego

Bachelor of Arts in Communication, Minor in Linguistics Anticipated June 2020

Pasadena City College

Associates of Arts in Communication Studies June 2018

PROFESSIONAL EXPERIENCE

Assistant Store Manager Sprint Telecommunication Company, San Diego, CA May 2017 – Present

Promote innovation and friendly competition to encourage consistent success with learning opportunities

Keep enthusiastic energy

Teaching and coaching, empowering employees to consistently deliver successful solutions

Take ownership on leadership developments to improve individual performances

Fully understand and maintain, old and new product knowledge

Teach discovery on customer’s needs with open ended question, building rapport, to maximize personal benefits

Motivate sales team to exceed key performance objectives, through continuous feedback, one-on-one observations

Examine evolving technology to familiarize with marketed product for achievement

Administrate aspects of sales, leadership, customer interactions, operational and merchandising

Lead Teller Wells Fargo Bank, Pasadena, CA Dec 2015 – Jan 2017

Greeted, welcomed, directed customers with professional appearance

Provided clients and private clients outstanding branch visits, while processing transactions and supervising

Displayed, build valuable connections to executing bank business

Always displayed expertise as team leader, resolved complaints, mistakes,

Oversaw tellers while evaluating, monitoring and teaching to develop their skills

Managed cash handling, pressure daily balancing, calculated end of day achievements

Communicated with clients through different channels ( Email, Verbal, Telephonically )

Promoted tellers, product, motivation, coordination

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