Customer Service Sales
Resume:
****************@*****.***
Van, TX
BRITTNEY
DAVIS
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Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
PROFESSIONAL SUMMARY
Van High School
Van, TX • 05/2018
High school
Tyler Junior College
Troup, TX • 05/2018
Business : Business Administration a
nd Management
SKILLS
• team player
• always positive
• problem solver
• open to new ideas
• Excellent people skills
• Dining area cleanliness
• Relationship building
• Product and service sales
• Communication skills
• Multi-tasking strength
• Cash handling
• Merchandising understanding
• Flexible schedule
• Stocking and replenishing
• Merchandising expertise
• Exceptional customer service
EDUCATION
Pearls and paper dolls Boutique - Sales Associate
Grand Saline, TX • 01/2019 - 12/2019
Leo's Asian Bistro - Hostess
Lindale, TX • 02/2017 - 04/2018
WORK HISTORY
Trained and developed new sales team associates in products, selling techniques and company procedures
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Maintained organized, presentable merchandise to drive continuous sales
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Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
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Completed orders through the website system and organized product deliveries to meet customer timetables
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Processed product returns and assisted customers with other selections
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Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
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Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
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Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
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Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques
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Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
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Supported servers, food runners and bussers with keeping dining area ready for every guest
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Watched dining area staff to evaluate server loads and calculate accurate wait times
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Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
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Monitored dining room and guest flow to maximize table usage and minimize wait times
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Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using the phone
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Planned and executed big-guest parties by organizing menus, spaces and special requests
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Monitored guests for intoxication and immediately reported concerns to management
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Recorded available tables after seating each party using the front desk board
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Collaborated with kitchen to inform customers of wait times and answer questions about food
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• Informed servers of newly seated parties for speedy service Checked and restocked server areas and organized and got change for front counter
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