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Employee Relations Human Resource

St. Petersburg, FL, 33704
February 20, 2020

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Jennifer White

Human Resource Professional

**** **. *** ** *, A6

St Petersburg, FL 33704



Human Resource Professional focused on improving productivity, increasing efficiency and enhancing quality. Consistently exceeds goals for staffing and retention. SKILLS

● Recruiting and selection techniques ● MS Office proficient

● Compensation and benefits ● Practiced in HRIS technologies

● Termination procedures ● Team building

● New employee orientations ● Interviewing and hiring recommendations

● Talent assessments ● SharePoint Intranet software ACCOMPLISHMENTS

● Introduced the first formal performance review program that integrated a 360-feedback component to the overall performance management system.

● Created and implemented a company-wide Work Flex program.

● Successfully designed and implemented in-house and external signature training series.

● Provided leadership, organizational culture, and, process/procedure training and coaching to staff and managers.

● Designed and maintained Human Resources Department web page using MS SharePoint. EXPERIENCE

Bluegreen Vacations, St Pete Beach, FL – Talent Acquisition Specialist APRIL 2019 – PRESENT

● Manage all phases of recruitment cycle, including defining hiring management needs and posting positions.

● Maintain an accurate candidate tracking system.

● Develop creative recruiting strategies that meet anticipated staffing needs.

● Conduct all pre employment screenings and reports to report to corporate HR.

● Utilize social networks for find qualified candidates. Barbizon USA, Tampa, FL - National Talent Director DECEMBER 2014 – SEPTEMBER 2018

● Responsible for recruiting new talent for education courses across the Nation on a 2 week recruiting cycle.

● Engage with parents and potential students via phone to create an excitement and commitment to attend the scouting events.

● Maintained an average of 35-40% sales closing average.

● Transitioned an average of 6 leads into paying customers per 2 week recruiting cycle.

● Answered customers' questions regarding products, prices and availability. Tindale Oliver, Tampa, FL - HR Generalist APRIL 2013 - OCTOBER 2014

● Conducted employee relations for all employees: Recruiting, On-boarding, Disciplinary action, Termination, Performance Improvement Plans.

● Performed benefits administration to include change reporting, approving invoices for payment, and communicating benefit information to employees.

● Developed and implemented training program to improve employee performance, engagement, and career development opportunities.

● Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.

● Developed company personnel policies, standard operating procedures and employee handbooks.

● Established employee reward and recognition program to improve employee engagement and overall performance.

● Ensured compliance with federal and state employment laws. Velocity Enterprises, Land O Lakes, FL - HR Manager AUGUST 2010 - APRIL 2013

● Responsible for maintenance and coordination of all government guidelines and regulations associated with company development and daily operations.

● Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.

● Dispatched drivers, coordinated trip scheduling, and prepared any permit requirements needed.

● Prepared all fuel and mileage reports required for Federal and State reporting. EDUCATION

Colorado Technical University, Colorado Springs, CO - MBA MAY 2009 - AUGUST 2010

● Dual Major: Business Administration & Mediation and Dispute Resolution

● Graduated Summa Cum Laude

● Sigma Beta Delta Academic Achievement Award

Colorado Technical University, Colorado Springs, CO - BSBA OCTOBER 2007 - MAY 2009

● Human Resource Management

● Graduated Summa Cum Laude


● Society for Human Resources Management (SHRM)

● HR Tampa (former member)

● Biltmore Who's Who Recipient

● Sigma Beta Delta Academic Honors Recipient

● National Association of Professional Women (NAPW) member

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