Ramona S. Manke – Professional Sr Administrative Assistant

Lakeville, MN 55044

612-***-****

adbv2d@r.postjobfree.com - linkedin.com/in/ramonamanke

SUMMARY/OBJECTIVE

Dedicated, experienced Professional Assistant, skilled in following procedures, setting priorities, proactively managing tasks. Strengths include meeting and calendar management, problem solving and data collection and dissemination, chooses best practices while maintaining a positive attitude and demeanor. Great people skills which allows partnering well with Relationship Management of personnel and customers. Enjoys a fast paced environment.

QUALIFICATIONS

Possesses professional “can do” attitude and work ethic

Proficient calendar management and travel coordination

Assisting executives and their teams in day to day operations and functionality

Experienced in Microsoft Office Suite2010 Office 365, Outlook, Skype, SharePoint

Composes, design, edits and prepares various correspondence, documents and reports for the department

Meeting and event management and distribution of key action items

Communicates with high level of diplomacy and discretion – protective of confidential information

Maintain confidential files, personnel files and reports. Receives, sorts, redirects and prioritizes incoming mail. Directs important matters to appropriate department personnel. Order and maintain inventory of office supplies.

Assist with preparation and tracking of departmental budgets. Maintain & prepare payment processing for outside contractors and vendors.

Coordinate and initiate meetings and travel arrangements for the department. Arrange schedules for management staff.

Conducts special projects requiring research and report development

PROFESSIONAL EXPERIENCE

Sr. Administrative Assistant November 2019-Feb 2020

Kelly Services – Blue Cross Blue Shield of MN – Contractor

Supporting Business Development Division – B2B Relations

Managing Calendars for Directors, Client mailings, Inventory reconciliation of collateral and marketing materials.

Sr. Administrative Assistant

Ameriprise Financial, Inc. – Minneapolis, MN January 2015-May 2019

Supported Sr. VP/Chief Actuary and several VPs of the Corporate Actuarial and Insurance and Annuities’ Lead Financial Officers and directs.

Manage calendars, meetings/conference rooms, training and external events proficiently.

Coordinated all moves and onboarding of employees and contractors efficiently.

Facilities liaison for HVAC issues timely.

Coordinated Webcasts for all Company Actuaries continuing education credits.

Responsible for all department supplies, including phones, computers/accessories-software/accesses.

Managed restricted conference room(s).

Assigned to be Floor Captain and Work Space Auditor by senior management.

Monitored all printers, vending equipment and document shredding.

Recipient of several company Ammy Awards.

Project Assistant – Sr. Administrative Assistant April 2012-August 2014

Permasteelisa North America – Mendota Heights, MN

Assisted several Curtain Wall Project Managers and Lead Project Managers from beginning to Project Close-out.

Managed day-to-day operations and subcontractor communications respecting timelines.

Arranged travel and performed expense reporting within company policies and restrictions.

Secured apartments nationwide for staff, while staying focused on location, safety and cost efficiencies.

Sr. Administrative Assistant – Contract Position June 2011 – March 2012

Kelly Services – Eagan, MN

Supported Director of Policy & Community Initiatives and Director Service Project Management at BlueCross BlueShield of Minnesota.

Executive Assistant – Contract Position

OfficeTeam – Div. of Robert Half International

Executive Assistant to the CEO, CFO and other Executive Leadership at SPS Commerce, Minneapolis, MN

Sr. Administrative Assistant – Contract Position

Humera Professional Staffing - Minneapolis, MN

Supported the administration team – special projects for Ameriprise Financial –Asset Management Division.

Sr. Administrative Assistant/ Coordinator and BSL (Business Segment Liaison)

UnitedHealth Group – OptumHealth, Golden Valley, MN Jan 2007-Feb 2010

Assisted OptumHealth’s Employer Solutions Business Development and Strategic Account Management teams

Executive Secretary/Assistant

BlueCross BlueShield, Eagan, MN 2000-2005

Assistant to VP of Policy & Legislative Affairs and directs

Staff included the Director of Legislative Affairs, Director of Public Policy, Sr. Public Affairs Consultant, and Sr. Attorneys

Charged with the responsibility for the VP’s daily schedule, calendaring and meeting management

Coordinated meetings and events for staff

Provided travel arrangements for staff, managed department expenses, office supplies and equipment

Scheduled “hill visits” in Washington DC for our Lobbyist

Collaborated with the Departments of Commerce, Health and Human Services, Chambers of Commerce and other business partnerships

EDUCATION Minnesota School of Business-Minneapolis, MN / Mayo High School-Rochester, MN

TECHNICAL EXPERIENCE & TRAINING

Microsoft Office Suite 2010 – Word, Excel and PowerPoint, Access, SharePoint, Outlook,, Concur, On-line Travel Reservations, Conference Room Booking, On-line Office Supply ordering and WebEx/Go To Meeting

COMMUNITY SERVICE / VOLUNTEER ORGANIZATIONS

Community Partners Council - Habitat for Humanity - Polar Plunge - Adopt-A-Family/Soldier - Metro Paint-a-Thon - Annual United Way - Toys for Tots - Annual Food and School Supply Drive - Memorial Blood Center

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