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Employee Relations Human Resources

Location:
Newport News, VA
Posted:
February 20, 2020

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Resume:

REBECCA R. HERRINGTON, MBA, SHRM-SCP

NEWPORT NEWS, VA 23608 903-***-**** adbv0w@r.postjobfree.com

LEADER OF PEOPLE HUMAN RESOURCES DIRECTOR

QUALIFICATIONS PROFILE

Executive human resources leader with 20+ years’ experience. Proven ability to provide strategic direction, HR metric analysis and execution for HR policies, practices, and programs, to oversee compensation, compliance, census management, and turnover tracking / resolution for a workforce up to 3000+ employees. Demonstrated skill in establishing policies and documentation, setting up and streamlining daily HR processes for higher productivity and accuracy, including job analyses and descriptions, hiring and termination practices, employee handbooks, and consistent HR practices. Key leader in employee relations, diversity and inclusion, team building and people development. Negotiation and conflict management experience, along with expertise in unemployment appeals / hearings and employee complaint investigations. Currently SHRM-SCP certified, after being PHR certified by HRCI for 13 years (2002-2015).

AREAS OF EXPERTISE

Employee Relations and Retention Change Management Workforce Planning and Organizational Restructuring Internal Investigations Benefits Administration Risk Mitigation Staff Supervision and Development Succession Planning PROFESSIONAL EXPERIENCE

HUNTER FINANCIAL REMOTE

Human Resources Director/Consultant Contract Employment [Financial Advisor with diverse industry clients] Aug 2018–Present

Design, plan and execute comprehensive Human Resources strategy for the firm and its clients as requested

Support financial advisor as needed with clients across United States on HR consulting related to HR Strategic Planning, HR Analysis, Talent Management, Employee Engagement, Fulfillment and Employee Relations/Compliance, Performance Management, and Total Rewards

Strategy development for HR programs, educating, guiding and collaborating with leaders in a variety of talent management, employee engagement, learning and development, employee relations, retention, and reward initiatives Notable Accomplishment

Successfully partner with stakeholders for high-impact HR strategies that support a high-performing culture, to include HR Operations, Analysis, HR Compliance and Risk, Talent Acquisition, Development and Retention, employee safety and security, wellness, diversity, teamwork and collaboration, community relations, brand awareness and productivity. CHRISTUS HEALTH TYLER, TX

Senior Human Resource Business Partner [Hospital, Call Center/PBX, Security, Construction, Fitness Centers] Oct 2018–Dec 2019

Partnered with the business (leaders, line managers, employees and the broader HR team) as a hands-on, progressive HR Leader to ensure the alignment of strategies and programs to the broader organizational goals, through significant change and transformation in merging Trinity Mother Francis into Christus Health Systems for up to an estimated 3000+ assigned employee group

Identified and diagnosed issues proactively and developed, recommended and implemented root cause solutions that enhanced employee engagement/experience and business results in a timely manner

Leveraged strategic thinking, business acumen and influence to integrate and provide guidance in companywide compliance initiatives (change initiatives, staffing, compensation, drug diversions, etc.)

Worked alongside business leaders and the Talent Acquisition function to proactively identify staffing needs and develop effective hiring and retention strategies

Responsible for conducting investigations with the utmost confidentiality, respect and fairness and provide recommendations for resolution; coaching leaders through disciplinary and termination processes; advising leaders and employees with goal setting, development planning, and performance appraisals Notable Accomplishment

Drove collaborative efforts with key stakeholders in driving key human resource (HR) initiatives, such as performance enhancement influencing change management, employee communication, and compensation alignment which included, employee relations, rewards and recognition, and organizational effectiveness throughout the Christus Trinity Mother Hospital facilities

REBECCA R. HERRINGTON, MBA, SHRM-SCP

NEWPORT NEWS, VA 23608 903-***-**** adbv0w@r.postjobfree.com PAGE 2 OF 3 WWW.LINKEDIN.COM/IN/REBECCA-HERRINGTON

Cultivated solid business relationships across Tyler healthcare system, partnering with the business on all Human Resources initiatives, advising leaders on company policy and consistently applying policy across the organization

Set up electronic associate file system in Shared folders to add efficiency for storing associate employee relation files ALTICE USA (FORMERLY SUDDENLINK COMMUNICATIONS) TYLER, TX Regional Human Resources Manager, Central Region, Sales Division [Call Center, Construction, Sales, Retail, and Media]Sep 2012–May 2018

HR partner for employee relations management to senior leaders within the Sales Call Center (direct sales, retention, eCommerce agents) along with remote daily partnership to leaders in designated sales footprints, to include media, retail, and door-to-door sales across various states

Led daily operations of HR functions in collaboration with the Call Center Senior Leadership Team onsite and remotely with field construction and broadband leaders across eight states within the Central Region to implement change and champion core values with high-performance culture

Functioned as prime escalation point of contact for terminations, investigations, and various employee relations matters for the assigned footprint comprised of estimated 1200 employees (EES) in several states of U.S.

Effectively handled and provided solutions to complex employee-related issues which included the Americans with Disabilities Act (ADA) and Family and Medical Leave Act (FMLA)

Served on selected committee of HR managers across enterprise and legal to evaluate risks and offered suggestions to business leaders covering organizational involuntary terminations, escalated issues, leave cases, and environmental concerns

Worked closely with the safety officer to understand root cause, ensure strict adherence, and enforce the Occupational Safety and Health Administration (OSHA) and the Department of Transportation and Development (DOTD) regulations

Facilitated the Civil Treatment®, ELI's training to field broadband, construction, and call center leaders

Supervised the Central Region HR Team and facilitated their professional development Notable Accomplishments

Determined opportunities, created solutions and strategies, and guaranteed results and impacts in collaboration with business leaders and market teams for more than 1000 employees in Altice USA

Brought contributions to the company by implementing new processes and policies of the Altice USA, including various structured phases of layoffs along with organizational restructuring

Incorporated and managed change initiatives for the Central Region HR functions in 2012 during the three Tyler Call Centers regionalization to strategically align field operations of more than 350 employees throughout eight states

Boosted personnel efficiency by leading the execution of the in-house electronic employee folders which enabled paperless procedures within the Central Region HR Department

Led the successful development, implementation, and observation of the standardized Leaves and Accommodations of the ADA and FMLA requests process at the regional level, thereby increasing efficiency and consistency of the Central Region HR staff

HENSLEY INDUSTRIES, INC., SHREVEPORT, LA

Human Resources Consultant [Contract Employment - [Manufacturing]] May 2012–Sep 2012

Supported the organization in reopening the previous (CQMS) plant in Shreveport, LA area

Oversaw special projects including employee communications, recruitment, research and analysis CQMS RAZER/CR MINING, LLC, SHREVEPORT, LA

Human Resources Director [Contract Employment - [Manufacturing]] Nov 2011–Apr 2012

Partnered with the vice president of casting and the chief financial officer (CFO) in the North American Area on special project for the manufacturing plant closure in Shreveport, Louisiana area along with millwright bargaining units

Supervised the HR Department closeout of HR files and payroll records for plant closure assignment

Handled outplacement activities of employees after the plant closure in Shreveport, Louisiana area

Successfully closed HR book of business, vacation accruals, and pay-outs during plant closure for approximately 250 employees on short notice

Held responsibility in planning, leading, and documenting HR duties including payroll administration for US and Canadian staff

Reorganized sales operations to Frisco, Texas as well as restructured the Australian business initiatives for US and Canada employees for the North American operations in collaboration with the vice president of operations

Cultivated relationships with HR outsourcing vendors in terms of payroll, benefits and recruiting job boards to realign HR functions in the new Sales Division

Completed the rearrangement of HR programs, records, and payroll for the newly structured company such as, CR Mining Equipment (USA) LLC for the North American Sales Division REBECCA R. HERRINGTON, MBA, SHRM-SCP

NEWPORT NEWS, VA 23608 903-***-**** adbv0w@r.postjobfree.com PAGE 3 OF 3 WWW.LINKEDIN.COM/IN/REBECCA-HERRINGTON PICERNE MILITARY HOUSING, FORT POLK ARMY INSTALLATION LEESVILLE, LA Human Resources Manager [Construction, Property Management, Lifeguards] Feb 2008–Sep 2011

Administered all aspects of HR services encompassing talent acquisition, onboarding, employee relations, organizational development, administrative, payroll management for local installation, and succession planning

Worked collaboratively with senior leaders in Fort Polk in evaluating organizational needs, strategic alignment, and restructuring

Took charge of recruitment and staffing for professional, technical, and hourly positions including onboarding in all areas of the organization and legal and regulatory compliance through an applicant tracking system

Integrated and facilitated employee development programs which included performance management and coaching for success, sexual harassment, and professionalism

Notable Accomplishments

Successfully facilitated new hire orientations at local installation which drove positive attitude toward organizational culture, objectives, and tenure longevity

Significantly minimized inconsistent hiring processes and nepotism to ensure implementation of recruitment processes and standardized organizational policies at local installation

Implemented a new manager assimilation tool at installation for team building which enhanced trust and performance among teams and managers

EARLIER CAREER

ST. MARY’S RESIDENTIAL TRAINING SCHOOL ALEXANDRIA, LA Human Resources Director [Healthcare]

GILCHRIST CONSTRUCTION COMPANY ALEXANDRIA, LA

Human Resources Director [Construction]

SOUTHWEST KANSAS FARMER COOPERATIVES LLC SOUTHWESTERN, KS Regional Human Resources Manager [Agriculture, Manufacturing, Retail, Construction] EDUCATION

Master of Business Administration in Human Resources Management GPA: 3.9/4.0 American Intercontinental University, Houston, TX

Bachelor of Arts in Mass Communications

University of Louisiana, Monroe, LA

PROFESSIONAL DEVELOPMENT

Certification

Society for Human Resource Management-Senior Certified Professional (SHRM-SCP) Certification Society of Human Resource Management

Civil Treatment Facilitator Certification

ELI Inc., Atlanta, GA

Drug-testing Awareness Certification

Louisiana Department of Transportation and Development (LA DOTD) Training

HR Investigative Interviews Training

Wicklander-Zulawski, Downers Grove, IL

TECHNICAL ACUMEN

Microsoft Office Application (Word, Excel, PowerPoint, Lync, and Outlook) Human Resource Information System (ADP, ViewPoint, PeopleSoft, Oracle, and Chart Maxx) Talent Acquisition Software (iCIMS, OpenHire, UltiPro, and Interview Architect)



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