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Customer Service Front Desk

Manama, Capital Governorate, Bahrain
February 19, 2020

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Zainab Balwai

Phone: +973-******** Email:

Objective: Seeking for a position in a developed organization to apply creative problem solving to achieve the company goals.


• Bahrain Polytechnic, 2014 - 2020, Bachelor of international logistic management.

• The Chartered Institute of Logistics and Transport (CILT), 2015 - 2017, CILT International Certificate in Logistics and Transport.

• Sitra Secondary School, 2008 - 2011, Commercial studies.


Bahrain International Cargo Services (BICS) – Intern - 9th March 2019 – 9 May 2019.

Bahrain International AirShow (BIAS-2018) – Customer Service, 7th November 2018 – 17th November 2018.

• Organized the public area of BIAS.

• Communicated and answered customers’ questions related to BIAS.

Alonaisi office – Front Desk Employee, June 2016 – September 2016.

• Performed general office duties.

• Planned and scheduled customers’ appointments.

• Recommended to have developed IT systems such as ERP and Assess for effective operations.

• Dealt with difficult customers and personalities

Relevant Skills:

• Speak English, Arabic and Basic Turkish level.

• Excellent IT skills including Microsoft products and ERP software.

• Self and time management.

• Communications skills (writing, reading, speaking and Listening).

• Self- Motivation

• Able to work individually and in a team.


• Reading

• Photography


Available upon requests.

Contact this candidate