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Security Officer Customer Care

Location:
Rawdat Al Khail, Qatar
Salary:
2000_2500
Posted:
February 18, 2020

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Resume:

CURRICULUM VITAE.

PERSONAL INFORMATION

Name: Hamisi Shabani Nyota.

Gender: Male.

Nationality: Kenyan.

Marital status: Married.

Languages: Swahili, English and Arabic.

Telephone: +974********.

Email: adbunt@r.postjobfree.com

CAREER OBJECTIVE.

To accept any position of which am qualified that provides challenges and opportunities for additional training and healthy learning.

SUMMARY OF QUALIFICATIONS.

•Ability to handle tremendous work as per the situational demand both physical and mentally.

•Capacity of handling, pulling and pushing loads.

•Excellent in communication skills (speaking writing and reading )

•From my first job experience in hospitality industry as both a porter bell boy and security acquired excellent customer care skills.

WORK EXPERIENCE.

1.Commercial Bank Qatar – (2019 to date)

POSITION: RECEPTIONIST

Duties and responsibilities:

•Assisting and directing customers to their destination.

•Directing and handling cases to their right contact personnel.

•Customer Services.

•Phone/calls handling.

•Assisting and directing contractors to their work place.

•Handling (securing) client's deliveries e.g envelop, percels and information.

2.Kempinski Marsa Malaz “The pearl Doha” - GSS CERTIS (2017 to 2019)

POSITION: SECURITY. Duties and responsibilities:

•Performing access control for visitor’s vehicles as well as staffs and directing them to controlled/designated parking areas.

•Acknowledging the fire signal and making sure it will properly relayed to security assistance or team leader for investigation.

•Carry out foot and vehicle control and report any irregularities to the superiors.

•Monitor and authorize entry and departure of employees, visitors and other persons.

•Write reports of daily activities such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences.

•Safe custody of the lost and found items.

•Frisk and thoroughly search individuals before allowing them into the premises.

3. NKOM-ERHAMA BIN JABER SHIPYARD QATAR-GSS CERTIS.

(2015 - 2017)

POSITION: Security.

Duties and responsibilities:

•Control access of contactors and visitors to the shipyard by screening and issuing security passes and visitor passes.

•Perform emergency drill procedures and ensure maintenance of firefighting equipments.

•Physical search of sub contractors going onboard and ensuring they have proper PPE.

•Handling security incidences and services.

•Ensure proper safety and security policies and procedures.

•Conduct foot and bicycle patrols and report any irregularities observed.

4.NEPTUNE HOTELS- KENYA (2013 - 2014)

Position: Security.

5. NEPTUNE HOTELS-KENYA (2010 – 2011)

Position: Porter Bell Boy.

Duties and responsibilities:

•Transporting luggage's to and from guest rooms.

•Great and escort arriving & departing guests to and from the accommodations.

•Respond to guest’s requests in the hotel, continuing effort to deliver outstanding guests service and financial profitability.

•Arrange transport e.g. taxi cab, shuttle bus for guests/visitors.

•Organize and store luggage as needed according to the guidelines.

•Inform guests the hotel services and hours of operation.

PROFFESSIONAL QUALIFICATIONS.

2002-2005: Diani High School (Kenya certificate of secondary education-KCSE)

2010-2010: Bandari College (computer _Word and Excel )

2006-2009: Fathil Adymu Islamiya. (Intermediate Arabic language course)

TRAINING ATTAINED.

1.Basic security training- Qatar.

2.MOI Training (Ministry of interior-Qatar)

3.Fire and safety training (Enertech training center-Qatar)

4.Basic first aid and CPR (Enertech training center-Qatar)

5.Basic computer training.

6.Basic Arabic course.

STRENGTHS:

•Eager to learn and work with new challenges.

•Good interpersonal skills and quick in adopting new things.

•Can work under pressure with or without supervision.

HOBBIES:

•Soccer.

•Swimming.

•Exercise and keeping fit.

REFEREES:

1.Mr. Ali Salim Mwamasumbo.

Chief Animator (Neptune Hotels Kenya) Tell: +254*********.

Suleiman Mohamed Ali. CCTV Operator (Lusail-Qatar) Tel: +974********.



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