VERONICA APAV **** Elmside Street
Houston, Tx. **036
adbunr@r.postjobfree.com
EXPERIENCE
White House Black Market — Lead Sales Associate
Houston, Tx. 77019
Ph. 713-***-****
Supervisor: Maria Martinez
August 2017- Present
Drove sales growth by flexing into multiple areas of the store as necessary throughout the workday
Responsibilities
● Proactively engage with customers, notice cues, and respond accordingly to sale merchandise to customers desire
● Deliver a friendly, professional, and efficient cash wrap experience
● Process customers' transactions accurately, courteously,and efficiently
● Provide customers with the perfect merchandise the store has to offer by asking the right questions and listening skillfully
● Process merchandise to the selling floor
● Assist with maintaining backroom and under stock to brand standards
● Handle markdowns, process merchandise to brand standards
● Assist with many other tasks as they are assigned Express Fashion — Retail Sales Associate
112 Meyerland Plaza
Houston,Tx 77096
Ph. 713-***-****
Supervisor: LaToya Davis
October 2014-February 2017
Greeted customers in a timely manner and ascertained what the desires were in terms of merchandise and accessories
Answered any questions asked of me regarding merchandise and offered suggestions for other purchases
Built professional relationships with customers to increase likelihood of repeat business
Informed customers about and promotions, sales, or upcoming events SKILLS
Prescient at all times while at
work
Able to problem solve,
rationalize, and
mitigate/manage obstacles as
they are presented
Self-starter, task-oriented,
leader
Able to work overtime when
needed
Able to complete projects in a
timely manner
Able to work well with others
in a team environment
Able to commit to company's
policies and procedures
AWARDS
Received Associate of the
Month award first month of
employment
LANGUAGES
English, Spanish, French,
German
Assisted with stocking, replenishing, hanging, folding of merchandise whenever needed
Provided excellent guest service to enhance the customers ' experience while in the store
Performed daily tasks of cash handling, store opening and closing procedures following company's policies and procedures Performed many other tasks as they were assigned
J.C. Penney's — Sales Associate
300 Memorial City Way
Houston, Tx. 7702
Ph. 713-***-****
Supervisor: David
October 2014-September 2010
● Achieved and surpassed sales objectives each day
● Provided outstanding customer service
● Received 98 % in customer service feedback surveys
● Drove sales by upselling due to excellent knowledge of merchandise and brand
● Assisted in marketing efforts while developing rapport with customers by inviting them to special store events, informs them of any upcoming store promotions, etc.
● Performed daily department and store tasks such as, stocking, creating merchandise displays, remerchandising, price markdowns, transferring merchandise, inventory control, and processing transactions
● Performed many other duties as they were assigned Robert Half Legal - Document Review Associate
11700 Katy Fwy
Suite 400
Houston, Tx. 77079
Ph.281-***-****
Supervisor: Toni Andrews
January 2008- Present
Duties
● Enter information into database
● Perform research
● Verify documents for accuracy
● Assist with employee benefits information
● Loan processing
EDUCATION
Archbishop Blenk High-Grenta,LA
September 1981-May 1984
Major: College Preparatory
West Jefferson High- Harvey, LA.
September 1984-May 1985
Major: College Preparatory High School Diploma
Cameron College, New Orleans — Business Management January 1996- December 1998. Certificate