Tasneem Halbouni
** ****** ****, *** ***, London ON adbuln@r.postjobfree.com 519-***-****
SUMMARY OF QUALIFICATIONS
Analytical and problem-solving skills
Professional customer service skills
Leadership and team work skills
Working well under pressure
Detail oriented
Adaptable and outgoing
EDUCATION
WESTERN UNIVERSITY London, ON
Major in Linguistics September 2017 – Present
WORK EXPERIENCE
LITTLE KICKERS London, ON
Lead Soccer Coach May 2018 – Present
Provide an enthusiastic environment for children ages 18 months to 7 years old
Rapid responses to injuries and accidents
Excellent verbal communications skills to help children and parents understand what is going on throughout the practice
Provide an engaging experience for the children as well as the parents who would like to be a part of the practice
SKYZONE London, ON
Team Member/Party Pro Jun 2018 – September 2019
Provided an enthusiastic environment for kids and adults of all ages
Rapid responses to injuries and accidents
Oversaw participants in trampoline activities to provide safety precaution information
Ensured that all guests are aware of the company’s policies and regulations to maintain safety
RW&CO London, ON
Sales Associate May 2017 – Sep 2017
Welcoming, engaging and supporting visitors in navigating around the store
Assisting the public with queries and information
Handling cash and transactions
Working with the other employee to provide a happy and welcoming environment for the customers
MALAQY CO. London, ON
Secretary Oct 2015 – March 2016
Maintained high standards of customer service during high-volume and fast-paced operations to complete all tasks within speed of service standards
Handled multiple responsibilities by ensuring customers orders were satisfied, proper amount of inventory was stocked, organized, and rotated, and employees were motivated during stressful times
Provided superior customer service and collaborated with team to resolve challenging customer complaints
Schedule and coordinate meetings
Managed appointments and calendars
General clerical duties
VOLUNTEER EXPERIENCE
SARI THERAPUTIC RIDING London, ON
General Volunteer September 2019 - Present
Help children with disabilities ride a horse
Ensure the safety of the rider
Make a welcoming and fun environment for the participants
LONDON – ELGIN SPEECH & LANGUAGES SERVICES London, ON
Student Volunteer September 2019- Present
Handle money transactions for clients
Ensure the sanitation and cleanliness of each room for customer satisfaction
Assist Speech Pathologist with sessions
ENGLISH SECOND LANGUAGE ASSISTANT – KINGS UNIVERSITY London, ON
Student Volunteer September 2019- December 2019
Assisted with teaching plan
Helped students learn grammar, punctuation, the formation of sentences, and much more
LMM ASSISTANT BASKETBALL COACH London, ON
Crew Member June 2018 – Aug 2018
Volunteered to help coach a U17 girls’ basketball team for the London Muslim Mosque
Lead a team to victories
ORPHAN SPONSORSHIP COMITTEE London, ON
General Member September 2017 – April 2018
Helped out with running all of the events
Helped set up and cleanup of the events
Thought of new and creative ways to raise money for Orphans
Ensured the money was collected appropriately and delivered to the director
PEER TUTOR London, ON
Student Tutor October 2015- May 2017
Tutored students in various subjects, including; Math, English, Science
Helped students from ages thirteen to sixteen
EXTRACURRICULAR ACTIVITIES
Vice President of Events, Western University: Head of Events Committee for the Arab Student Association
Director of OSC, Western University: Head of the Orphan Sponsorship Committee
Refugee Toy Drive: Created a toy drive for Syrian refugee children, as well as collected, delivered and distributed the toys
Peer Tutor: Tutored friends in need of help in mathematics and sciences from grade 11 through first year university level
SKILLS
Technical: MS Office
CPR Level C and First Aid Certified
Languages: English and Arabic – Native Fluency
References available upon request