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Revenue Manager
Crowne Plaza Resort (sultanate of Oman)
September, 2017
September, 2019
*** ***** & Suites
Professional Experience
- Implement revenue management operations, procedures and best practices.
- Identify new revenue opportunities.
- Optimize and expand distribution partnerships.
- Act as overall business development consultant for the hotel manager.
- Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations.
- Daily pick-up analysis, strategy adjustments and reporting.
- Perform competitive benchmark studies and follow market trends.
- Create and develop pricing strategies.
- Provide daily, weekly and monthly dynamic forecast of expected results, variances and budget comparisons.
- Manage and oversee strategy for all 3rd party distribution.
- Responsible for assessing, analyzing and pricing group business strategies
- Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies.
- Ensure all related systems are configured correctly, validated and working to full capacity.
- Oversee and audit the standards and operations of the reservations department.
- Ensure web site booking process is maintained up-to-date and functional.
- Ensure hotel personnel is fully competent in the use of all systems
- Conduct quarterly property performance review and develop strategic and tactical action.
- Updates the rates in Perform (Price website).
- Preparing Owner reports and send to Hotel Manager.
- Complete and analyses the month end reports (Revenue Reports/ Market Segmentation).
- Create and maintain a 13 month rolling demand calendar.
- Ensure all related systems are configured correctly, validated and working to full capacity
- Oversee and audit the standards and operations of the reservations department.
- Work in liaison with hotel sales and reservations departments as a team.
- Conduct quarterly property performance review and develop strategic and tactical action.
- Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew and groups).
Personal
Information
Skills
11th of November,
1988
Egypt, Cairo, 14 B Al
Maadi Garden
tg_abdalla.abozied@y
ahoo.com
https://www.linkedin.co
m/in/abdalla-abozied-
4141187b/
Reservations
Expert
Expert
Expert
Expert
Revenue
Yielding
Sales
References
Available upon
request
Executive Office
Expert
Reservation Supervisor
InterContinental Doha The City (Qatar)
December, 2015 - August, 2017
525 Rooms, Suites & Aartment
Reservation Sales Executive
Sofitel Taba Heights (Egypt)
June, 2014 - November, 2015
448 Rooms & Suites
Reservation Agent
Hilton Taba & Nelson Village (Egypt)
January, 2013 - May, 2014
400 Rooms & Suites
Guest Service Agent
Hilton Taba & Nelson Village (Egypt)
January, 2012 - December, 2012
400 Rooms & Suites
Education
University of Alexandria,
Egypt
Tourism & Hotel Managements.
2007 - 2011
Training
Revenue Management in IHG
Merlin E Learning / Harvard
Reservation Managment at
Hilton University E-Learning
Sales Management at Accor
Website E-Learning
Certificates
Software Skills
Available upon
request
Languages
Arabic
Native
English
Expert
Microsoft Power point
Microsoft Word
Microsoft Excel
Excellent
Excellent
Excellent