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Senior Human Resources Generalist/Analyst/ Project Lead

Farmingdale, NY
February 18, 2020

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Diana Kleemann


Seasoned Human Resources professional and change agent with primary expertise within an evolving global business to include: Employee Relations, HR Technology and Systems, Payroll, Learning & Development, HR Operations, Policies & Compliance, Recruitment, Customer Relations, Performance Management, Document Management and Project Management

Specialized skills and proficiencies

Excellent verbal/written communications, quantitative analytical critical thinking and organizational skills

Highly skilled in Training and Development planning, design and presentation

Leadership and Project Management certified

Advanced Microsoft Office Suite

HR Management Systems to include: Oracle & PeopleSoft platforms; Service Now (HR Module); Remedy; Hyland OnBase; ADP Enterprise/eTime; BrassRing/Kenexa applicant tracking; Tracker I-9; Jira project management; Cornerstone and Success Factors LMS; Avaya ACD system

Professional Experience


Senior Generalist/Analyst & Project Lead – HR Operations & Compliance 9/2018 – 1/3/20

Subject Matter Expert for various compliance functions including audit reporting, employee document retention, policy & procedure compliance, work authorization, and HR projects

Assisted in development and implementation of personnel policies and procedures to include communicating and recommending HR policies and procedures where required

Project Manager and Lead for Company-wide HR and Payroll projects including upgrades, payroll and document management roll outs

Primary Lead working with HRIT and Payroll teams for testing, updates and enhancements with Time & Labor system

Partner with management to help define project objectives and goals: create and build project plans to ensure target deadlines are met and project remains within budget

Managed Time & Labor project implementation to coincide with rollout of PeopleSoft Payroll and timekeeping modules and new Ancillary Pay policies and practices

Excellent relationship building skills with a demonstrated ability to work well with people with a wide diversity of demographic and professional experience levels

Lead responsible for I-9 government forms for all hires/rehires/reverifications in Company Tracking system

Coordinated compliance reporting to include terminations, timekeeping, payroll and Sox controls

Primary liaison with internal audit team to ensure sound controls are in place for required governance

Developed and coordinated onboarding activities to include background screening, orientation and employee experience process for new hires/rehires

Manage employee relations inquiries from multiple levels and partnered with HRBP to resolve

Partner with client groups/orgs regarding compliance alignment for mandatory training needs

Responsible for maintenance of all employee document management to ensure compliance with employment, legal and mandated requirements.

Partnered with Legal team for data information, policies, and employment compliance reporting

Responsible for creating/running government audit reporting conducted weekly, monthly and quarterly

Manage department temporary staff for projects and daily tasks

Senior Generalist/Systems Project Lead– HR Service Center Operations 9/2014 – 8/2018

Primarily responsible for the design and implementation of new HR Service Center within HR Organization to include: - Creation of process documentation; implementing full-service applications such as: Avaya ACD; Service Management ticketing system, PeopleSoft Time and Labor/Payroll and OnBase electronic file system

Conducted end-user training for HR Service Specialist, Payroll and HR on HR Systems to include: payroll, timekeeping, benefits, employee data, and employee filing system

Collaborated with Learning and Development teams to develop, and implement training documentation for HR applications which included: PeopleSoft, PeopleActions, HR Service Now, ICIMS Onboarding and OnBase HR applications to HR employees

Management support for escalated inquiries from employees regarding Benefits, Payroll, Policies, Programs, and more

Lead for all HR Systems configuration, testing, security monitoring, documentation, and training to include PeopleSoft, OnBase, Service Management, Avaya ACD and other relevant applications used by the HR Service Center

Assisted with Benefits open enrollment, health insurance programs, 401(k), various employee programs

Collaborate with HR colleagues to ensure the delivery of high-quality HR services to the business

OnBase HR Administrator partnering with EIT Support for implementation, new configuration, system functionality and fixes, security setup, design and reporting requests

Coordinated and collected data, provided analysis for reporting to management and Sr Leadership

Lead Subject Matter Expert and key resource for the implementation of PeopleSoft PeopleActions functionality to automate employee transactions in order to go paperless

Collaborated with Learning and Development teams to develop, and implement training documentation for PeopleSoft, PeopleActions, HR Service Now, and OnBase HR applications to be rolled out to all users

Supervised interns and non-employees for HR, Benefits and Payroll related projects

Assisted with Payroll check processing; ADP Enterprise and eTime inquiries and reporting

Handled Company invoicing and procurement for all HR vendor relation purchase orders while working on internal procurement application

HRIS Senior Implementation Analyst & Trainer – HRMS Department 1/2001 – 8/2014

HR Recruiter/Generalist – Employee Relations 2/1994 - 12/2000



Bachelor of Science – Business Management

Minor – Retail Merchandising Management

PMBOK Project Management – PMBOK certified (35 credits)

Affiliations/Service Awards

Society for Human Resources Management member

General Federation of Women’s Clubs (Local, State and Regional Officer) Executive Officer

LEADERSHIP Program graduate – GFWC International Organization - 2007

GFWC New York Clubwoman of the Year (2019)

National PTA Lifetime Member

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