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Customer Service Representative

Winnipeg, MB, Canada
February 18, 2020

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** ******* ***** ***** 204-***-****

Winnipeg MB R2V 4M1


• Highly motivated, friendly, hardworking individual with a strong background in Sales and customer service

• Demonstrated ability to learn quickly with capacity to work in a fast-paced environment while maintaining quality

• Takes initiative to perform tasks and carry them through to completion

• Reliable, punctual and responsible, gets along with co-workers and customers from diverse backgrounds

• Productive team player with ability to work alone under minimal supervision

• Excellent written and verbal communication skills with ability to handle multiple tasks simultaneously

• Good organizational skills; strong analytical and problem solving skills, and the ability to adapt to changing circumstances

• Detail oriented with a view to meeting company goals RELEVANT EXPERIENCE

Customer Service/communication

• Greeted clients and attended to their needs

• Gathered and submitted personal information of clients and maintained confidentiality

• Issued money orders and Debit Cards

• Received payments from customers and issued receipts and balanced cash at end of day

• Answered inquiries of customers on the phone or in person and fixed appointments

• Stored, updated, and retrieved data

• Printed, faxed and filed papers

• Ensured and maintained cleanliness in the working area Elementary School Teacher

• Prepared courses for presentation to students according to approved curriculum

• Taught students using a systematic plan of lessons, discussions, audio-visual presentations and field trips

• Led students in activities to promote their physical, mental and social development and their school readiness

• Assigned and corrected homework

• Prepared, administered and corrected tests and issued results

• Evaluated the progress of students and discussed results with students, parents and school officials

• Identified children's individual learning needs

• Prepared and implemented remedial programs for students requiring extra help

• Participated in staff meetings, educational conferences and teacher training workshops WORK HISTORY

Walmart (customer service Representative) April 2013 – December 2015 Customer Service Representative (Seasonal) Feb-Apr 2012 H&R Block, Winnipeg, Manitoba

Sales Agent 2005-2011

Vashisht Garments, Punjab, India

Teacher 2002-2009

Dashmesh Public School, India

VANDANA AERY Phone 204-***-****


Introduction to Early Childhood Education 2011

Red River College, Winnipeg, Manitoba

CPR/First Aid 2011

St. John’s Ambulance, Winnipeg, Manitoba

Bachelor of Arts 2002

D. A. V. College of Education, Hoshiarpur, India

Grade 12 1995

P. D. Arya Mahila Senior Secondary School, Hoshiarpur, India Reference Available Upon Request

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