HEMANG DAVE, PMP, SSBB, MBA, ITIL
**** ******** *****, ***** ****, TX 77479
I.T. Director/ IT Program Manager – Global Operations
Specializing in Infrastructure / Security / Network / Regulatory Compliance
Solutions-driven and accomplished IT Leader with an MBA in Management Information Systems, PMP, ITIL, and SSBB certifications and over 15 years of hands-on experience leading complex IT system implementations, programs and multicultural staff for aspirational global enterprises. Offing a wealth of experience in IT Program Management, Infrastructure Implementation, IT Risk Management, IT Cyber Security, Network, Disaster Recovery, Cloud Environment, Business Continuity Planning, Procurement and Management.
Well versed at planning and architecting robust, high-quality dependable IT systems and services aligned with long-term business objectives.
Strengths include thought leadership, cross-cultural team leadership (offshore/onshore), stakeholder management (internal/external), executive presentation and consultation, project plan development and implementation.
History of performance developing and augmenting vulnerability management procedures to prioritize efforts and minimize risk to the organization.
Adept at recognizing business and technology shifts in a continually evolving global economic climate.
Effective at building and managing vendor relationships for services and products, including negotiating and administering contracts, deliverables, and work statements.
AREAS OF EXPERTISE
• System and Device Path Compliance • Business Impact Analysis / Solutions Engineering
• Vulnerability Management / Data Governance • Offshore/Virtual Team Management & Collaboration
• Specifications Writing / Requirements Gathering • SDLC & Testing
• Improving Security Frameworks • Six Sigma – Black Belt / Lean Production
• Project Financial Development/Planning • Data Warehouse & Data Architecture
• IT Solutions Sourcing & Procurement • Agile Methodology/Scrum
• Project Risk Management • Kanban
IT CONSULTANT April 2004 - Present
Client: Murphy Oil Corporation – Jan 2017 – Present
IT Program Manager Consultant
Collaborative leader tasked with providing strategic IT leadership and advisement to senior management of this $1.8BN petroleum and natural gas exploration company. Accountable for directing mission-critical initiatives with tactical vision to ensure bottom line success while reducing spend, fortifying security and governance, ensuring business continuity, and improving manageability.
Challenged to evolve the company to next-generation performance levels while also managing a $30MM program budget that includes Network Infrastructure and Security projects. Work closely with HPE, Accenture and ABB teams ensuring alignment with all capital expenditure and operating expenditure objectives.
Introduced the ‘Network as a Service Model,’ presented IT vision, solutions, and strategic roadmap to CIO and Executive Steering Committee and secured buy-in for implementation.
Identified and sourced vendors built actionable roadmaps for scalable software and hardware architectures and infrastructures.
Oversaw the overall Infrastructure & Network Services delivery and execution of IT programs by ensuring clear alignment to overall IT strategy/road-map and seek benefits value rationalization.
Upgraded the global network infrastructure at multiple global sites; addressed critical risks to operational capacity and efficiency; reduced network outages at offshore global platform sites, avoiding $2M-$3M in annual associated costs.
Consolidated and replaced Six Physical Data center sites, migrated all Murphy Data from applications/servers into AWS and Azure Cloud environment.
Increased annual EBIT, restructured and transformed the organizational technology model, transitioning from hardware capital to software solutions. On course to achieve 86% in cost savings.
Implemented security threat monitoring and detection tools including Palo Alto, SilverPeak at global sites to prevent cyber breaches before they penetrate the corporate network.
Led the successful implementation of Mesh Technology at 900+ different Offshore platforms & Onshore well sites; worked cross-functionally with regional teams and ABB vendor to secure a redundant network at all global sites including Canada, Malaysia and US. Deployed Radios at all Well sites that provided redundant network services without any latency issues or throttling issues.
Implemented Unified Communication Systems at a global scale with high-quality and reliable consistency with enabled telephony and voicemail capabilities.
Manage Vendor relationships with Industry leaders. Liaise closely with IT regional teams and Business users to ensure enterprise architecture principles, technology standards and process best practices are integrated and properly applied.
Provide leadership to global project teams that are internal and external to Murphy. Resolved issues across multiple teams and managing dependencies between projects.
Managed Application projects and Security projects using Agile methodology. Used Jira and Trello for managing the project using Agile methodology with 2 weeks of Sprint session to measure and report the project progress and verify the scope and expectations with Business stakeholders.
Implemented Security Policies globally using Global Protect functionality of Palo Alto for all sites at Murphy. Replaced the ZScaler security tool with Palo Alto that is a next-gen security tool that safely enables applications and prevent Cyber breaches.
Replaced Silverpeak with Riverbed as Riverbed Steelhead functionality optimized the network traffic with low bandwidth usage especially the field sites in Midland, TX and Eagle Ford Shale sites.
Implemented Mesh Solution installing wireless radios at 800 + Oil Well sites in Eagle Ford Shale site that upgraded the network in the field and provided redundant network coverage at each and every oil well site based in EFS.
Client: Quanta Services – July 2016 – December 2016
IT Program Manager Consultant
Oversaw and managed the operational aspects of IT Security projects and served as liaison between project stakeholders, the project team, and management. Led stakeholder engagement to ensure that projects meet all scope, time, budget and quality expectations.
Worked cross-functionally with small and elite project resource teams of <20 people.
Successfully completed projects for deployment of SIEM infrastructure, piloting a Messaging data loss prevention (DLP) solution, implementation of File Integrity Monitoring on PCI environment on time and on budget.
Managed projects for the deployment of Cyber Security Countermeasures and piloting an intelligence monitoring and response solution (Palo Alto).
Implemented SIEM (Security Information & Event Management) tool that provided real time analysis on threats and security alerts that are created by network applications and server/hardware. SEIM also provided reporting of different security data and correlate different events and alerts.
Used Agile methodology with 3 weeks of Sprint timeline for tracking the project plan and activities while verifying with business users as we implemented SIEM and Firewall intrusion security tools to prevent security breach.
Client: BG Group – June 2015 – July 2016
IT Security/Infrastructure Program Manager Consultant
Recognized as an award-winning leader tasked with managing the end-to-end execution and delivery of Global Infrastructure programs, capabilities and business solutions. Set the overall direction for the Acquisition and Installation teams. Led a multi-disciplined team of 50 in-house and externally contracted staff from IBM, Accenture, MRE Consulting, Sapient and TCS; managed an operating budget of $5.7M.
Tasked with defending network access and heightening security, conducted requirement gathering and initial assessment on Vulnerability Assessment Management tool and managed the implementation of Qualys to address CIS Top 20 controls: 1,2,3,4,9, 1.
Managed a Program comprised of 15 IT Infrastructure Projects; drove operational excellence in service delivery execution ensured objectives and business, innovation and operational outcomes are achieved.
Oversaw a global desktop software upgrade including IE11, MS Office and Chrome.
Developed the business realization plan presented before the advisory board. Secured buy-in and served as lead overseeing the upgrade of servers in the UK and DR sites.
Migrated from IBM physical Services into a cloud environment using VBlock equipment and Isilon environment; captured over $1.5 Million in cost savings annually.
Facilitated successful Release of Code from Development Environment to Production Environment by working with Executives, Product Management, Development, QA and Operations.
Managed Security projects including implementation of Cylance, Palo Alto, Security Information Event Management (SIEM) tools.
Executed a Phased Rollout of antivirus solutions, affecting nearly 12K agents.
Awarded BG’s highly coveted IT Excellence Award (2016).
Concurrently managed multiple Releases and Changes for Web and SAP (FICO) applications.
Provided Change and Configuration management for QA and other Pre-Production Environments.
Provided Release services for traditional SDLC Waterfall as well as Agile Scrum.
Implemented and Set up MobileIron Trading application in Europe, US and Singapore (Asia) that includes Network security using WiFi..
Client: BAKER HUGHES – October, 2014 – May 2015
Sr. IT Manager – IT Infrastructure Program
Provided IT leadership and project management oversight; managed a Document Retention initiative in coordination with Legal and Compliance team at Baker Hughes disposing of more than 2 million tapes of corporate data from globally located sites around the globe.
Managed SAP ECC Migration Program– Customized Software (Redwood) fully integrated with SAP ECC that improved efficiency and monitoring of batch scheduling process by allowing for management, monitoring and execution of business processes from a central location.
Managed DR Program -- consolidated 70+ data center sites into 4 Data Center sites around the globe. Conduct Business Continuity DR Exercise for Baker Hughes Tier 1 & Tier 2 Critical Applications including SAP ECC, SAP GRC-Nfe & SAP PiXi modules and then conduct a successful DR Test for each application to make sure in a DR Event, the business users can access to their critical application accessing DR environment.
Client: BP, Houston, TX – Feb 2012 – August 31, 2014
Program Manager - IT&S Upstream DR Infrastructure
Performed Subject Matter Expert oversight, defined, documented and safely executed large scale infrastructure DR projects/programs, led all phases of the project as defined in the Project Delivery Framework and delivered timescale and budget as agreed.
Led the successful and on-time delivery of a large scale $32M, 36-month global technical and solution project/program for the IT&S Upstream D/R Infrastructure segment.
Managed the development, testing and implementation of a DR Hub (Software Delivery Infrastructure Program) for the Western Hemisphere comprised of 6 regions for all Critical Tier1 & Tier 2 applications; conducted DR exercises for each application across all regions.
Led a centrally driven event, facilitated biweekly meetings with the SDM, accountable for ensuring 92% of all high-performance applications delivered in a DR environment.
Built Cloud DR Infrastructure HUBs in Eastern and Western Hemisphere with Virtual Servers for specific applications at BP.
Built DR Hub for Critical SAP application modules – SAP ECC, SAP GRC – Nfe & SAP PiXi.
Built an expandable and reliable Cloud DR Infrastructure for BP’s high impact applications.
Shared best practices and services in Disaster Recovery Planning and Business Impact Assessment.
Aligned the DR solutions with Business Continuity Plans and Digital Information Security Management and Data Protection Policies.
Worked collaboratively with CIOs across six regions to understand critical Tier 1 applications and to develop a Recovery HUB; created, reviewed, updated, mitigated and managed risk strategies of critical applications, conducted DR Tests and documented the DR Plan in case of a DR event for each region.
Managed change control process in relation to the DR project/program, gain agreement for revisions to the scope from project sponsors, and ensure projects continue to meet business objectives.
Client: BP, Houston, TX – May 2011 – Feb 2012
Sr. Project Manager - IT Technology
Sr. Project Manager for BP Technology Department responsible for managing high priority projects – SharePoint
Migration/Documentum Project and Live Incident Reporting Project (HSSE related). Directed a multi-disciplined team of 60 including Third Party vendors in Houston, USA: Offshore Platforms in Gulf of Mexico and Pune, India. Pinpointed achievable target milestone dates, executed the plan, managed change control and met with executive steering committees, managed cost analysis and control, communicated with every participating group for cohesion via reoccurring meetings and up till administrative closedown, completed proper scoped documentation, audited for accuracy, and reconciled the budget.
Managed the migration of documents from Documentum to MOSS in Production environment that impacted about 2000 employees in GoM WELLS region; strategy and communications for migration documents from Documentum to Sharepoint 2010 in a staging environment for data cleansing that impacted about 12000 employees in GoM region.
Reduced operational costs by standardizing and streamlining the document management technology landscape (rationalization of servers, support and license costs).
Provided Reliable disaster recovery capabilities and Improved document integrity thereby avoiding costly mistakes/rework and reducing safety and operational risks.
Managed the implementation of performance metrics dashboard solution that shows monthly and weekly reports in a more efficient and effective manner that can help regional leadership make critical decisions in timely manner thereby reducing operational risks.
Increased the visibility of preventative metrics for robust, accurate and preventative reporting.
Client: BAKER HUGHES, Houston, TX - June 2009 – May 2011
Sr. Project Manager, Infrastructure Project Development and Process Improvement
Special Project Manager for Baker Hughes Technology Department responsible for managing high priority
Infrastructure, security, data government, identity and access management projects for a global workforce of 30,000.
Coordinated with a global team; responsible for budget planning, system and software requisitions, and vendor relationships.
Engineered Collaborative Conference rooms across 6 Global locations that saved Baker Hughes approximately $1.6 Million annually in travelling and engineering man-hour costs.
Implemented the company’s high capacity network on offshore drilling boats and vessels.
Led the Enterprise Monitoring system migration affecting 850 servers globally.
Led the Power Performance Management initiative consisting of 4 locations globally using Six Sigma Methodology in identifying the root cause issues; solution helped save $800K annually.
Built compliance processes and provided Prioritization Matrix solution for technology department.
Managed the Server Virtualization project that consolidated 4 locations with physical servers into 1 data center location with virtual servers, resulting in $1.2 million in annual savings.
Led the Biometric Fingerprint system project at 5 Global locations resulting in accurate time reporting by hourly employees and eliminating buddy punching leading to $750K in annually savings.
Client: CONTINENTAL AIRLINES, Houston, TX - January 2006 – May 2009
Infrastructure Development and Disaster Recovery
Special Project Manager for CoAir’s Technology Department responsible for managing and developing CoAir’
Disaster recovery sites in Conroe, TX and Charlotte, NC. Directed a multi-disciplined team of 90 including Network Engineers, Technical Field Services Team, and developing the Infrastructure at the DR site.
Restructured the IT Department to successfully operate in a Service Delivery Management and Executive Management model of excellence.
Led the Teradata Data Warehousing Upgrade project consisting of new power infrastructure and new nodes worth $3 million.
Functioned as a Headquarters/Data Center Project Manager – Brought in to recommend and streamline current project processes. Goal was to achieve end-to-end project management from initiation through development of project scope, estimating, present/request for funding, and implementation to closeout.
Led the Oracle database migration from RISC to Itanium base platforms on HP Superdomes
Client: VERIZON, Irving, TX, January 2005 – December 2005
Senior Project Management Consultant, Managed multiple projects on Verizon’s IOBI Web using video and audio conferencing tools, Switch Consolidation project, Network/Router Implementation Project and INOVA Installation project at Verizon sites.
Client: CAPITAL ONE, Mclean, VA, August 2004 – December 2004
Project Manager, Managed projects with a proven track record of delivering superior results in diverse projects. Provided analytical services on a contract basis.
Client: EMI Corporation, Richardson, TX, April 2004 – July 2004
Project Manager, member of the Validation and Verification Team, contracted to recover a web application
Project that was over budget, behind schedule, and out of scope.
Program Manager, Valor Telecom, Irving, TX, June 2000 – March 2004
Project Manager, JPS Health Network, Fort Worth, TX, January 1999 – May 2000
Project Manager, Radio Shack Corporation, Fort Worth, TX, March 1998 – December 1998
PROFESSIONAL AFFILIATIONS & VOLUNTEERING
PMI, Project Management Institute / MPUG, Microsoft Project Users Group /ASQ, American Society for Quality
Crew Leader, Habitat for Humanity / Volunteer, PMI Houston / Volunteer, ASQ Houston Forum
EDUCATION & CERTIFICATIONS
M.B.A., Management Information Systems, Texas Wesleyan University, Fort Worth, TX.
B.B.A., Management Information Systems, Texas Wesleyan University, Fort Worth, TX.
PMP (Project Management Professional) Certified,
SSBB (Six Sigma Black Belt) Certified,
ITIL (IT Infrastructure Library) Certified,
AWS Cloud Practitioner Certified.
CISM (ISACA) certification In-Progress;
AWS Cloud Architect Associate Certification In-Progress.