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Sales Management, Corporate sales, Business Development, see my CV

Bratislava, Bratislava Region, 811 06, Slovakia
February 18, 2020

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Roman Tiefenbach

Bratislava, SK +421-***-***-*** LinkedIn

Personal Details:

Place of Birth: Bratislava Slovakia Nationality: EU / SK

Gender: Male Civil Status: Married

Business Director Profile

Strong Business Acumen / Digital Business / Revenue Growth / C-level Partnerships / Business Coaching

P&L Management / Entrepreneurial Approach / Creative and Flexible Thinking / Fair Play and Loyalty / Financial Growth

Accomplished and customer-focused leader with 20+ years of experience in sales, business development, consulting, and general management. Possess strong capacity to lead teams, and take strategic decisions based on data, KPIs, and SLAs. Capability to adapt in today’s fast paced environment by building relationships, thinking outside the box, and demonstrating an entrepreneurial spirit and an innovative mind-set.

Results-driven and goal-oriented strategist, adept at identifying and scrutinising business opportunities, driving prioritisation of future business opportunities, and providing cross-divisional leadership in alliances and partnerships. Dedicated to monitor market trends to stay ahead of the competition, and explore ways to improve products and services with the intention of increasing profitability. Outstanding communicator and negotiator with strong language proficiencies in Slovak, Czech, English, and Russian.

Areas of Expertise:

Strategic Planning and Implementation

Customer's Business Needs Assessment

Software Solutions and Product Development

Exceptional Negotiation and Presentation Skills

Client SLAs and Employee KPIs Adjustment

Machine Learning (ML) solution implementation

Digital Sales and Business Development

Digital and Hybrid Cloud Areas Transformation

Project Planning, Execution, and Delivery

Cross-functional Team Building and Leadership

Budget Management and Cost Optimisation

Artificial Intelligence (AI) solution development

Professional Experience

DXC Technology / Hewlett Packard Enterprise / Hewlett Packard, North and Central Europe cluster, IT industry

Business Manager (2017 to 2019)

Delivered strategic vision, leadership and exceptional advisory services within the areas of cloud and workload, workplace, IoT, and application portfolio management with a strong emphasis on Amazon Web Services (AWS) portfolio customer’s benefits.

Evaluate and secure new business opportunities with a view to position the company’s business resources and technical capability accordingly. Provide innovative ideas into sales / practice environment in accordance with customer's business needs such as CxO, LoB, and board level communication. Develop digital business plans for customers and deliver consultancy services for successful transformation to digital and hybrid cloud areas.

Selected Contributions:

Synchronised with new or existing customers to identify possibilities of current digital world as a business development.

Confirmed number of original business case with business owner delivered customised solutions to meet exact customer business requirements.

Planned and completed multiple projects within pre-defined limitations of time using Digital, DevOps, and Agile.

CEE Lead Cloud and Workload Practice Manager (2013 to 2017)

Researched and acquired 55 new customers in manufacturing and finance as well as headed a high value project of multi-million from initial assessment to implementation.

Involved in all aspects of cloud solutions development, sales management, and delivery cycle management. Negotiated multiple contracts with key customers to achieve desired outcomes for business. Actively contributed to practice strategies and researched new ideas for future practice development. Led Big-Data analytics project and workload transformation to hybrid cloud technology.

Selected Contributions:

Transformed customer business requirements into effective technology solutions or product concepts; developed and implemented strategic plans to introduce new services in highly challenging markets.

Boosted sales of cloud opportunities in CEE region, and managed key accounts of customers in finance and automotive.

Successfully managed and mentored completely new team., Bratislava, Slovakia, Marketing industry

Business Development Director (2017 to 2018 - Part time)

Addressed 47 corporate customers and turned 26 customers into strategic business partners by defining start-up business strategy.

Developed and maintained commercial procedures in Digital Marketing by sharing best practice and continuous improvement to improve company's commercial position. Formulated and implemented interventions to deliver sustained performance in terms of securing projects and new business development opportunities. Established growth plans for sales and marketing to B2B and B2C channels.

Selected Contributions:

Met and exceeded customer’s expectations by recommending appropriate modifications in sales process management.

Spearheaded business platform innovation cycle of product management based on Artificial Intelligence (AI).

Led a key role in innovation of distribution channel project.

NESS Slovakia, Slovakia and the Czech Republic, IT industry

Business Development Director (2012 to 2013)

Executed and delivered a multimillion SW development project and acquired three major customers by developing business plans.

Functioned in close collaboration with executive management and sales team to manage sales and delivery cycle of IT solutions. Enhanced new business development opportunities and negotiated with key customers to close high value contracts. Increased market penetration of new products and services by recommending innovative approaches and ideas.

Selected Contributions:

Initiated tactical plans for new products, services, and accounts as well as managed key accounts of customers in utility.

Utilised solution selling techniques to fully demonstrate the value of company solutions while meeting customer needs.

Cleverlance Group, the Czech Republic and Slovakia, IT industry

Country Manager, Business Development Manager (2011 to 2012)

Successfully met and exceed sales volume by 200%, and addressed 33 new corporate customers, which increased business revenue.

Headed a cycle of business development activities, including identification of leading customers, market research, and preparation of strategic market plans. Provided hands-on leadership for simultaneous projects, created presentation model for company, and developed positive business cases.

Selected Contributions:

Consistently recognised by executive leadership for delivering exceptional services in software solutions development for Finance enterprise market segment in the Czech Republic and Slovakia.

Sold and Delivered multiple IT security solutions by discovering a number of customers from Finance.

QBSW a.s., Slovakia, IT industry

Business Development Manager, Project Leader (2009 to 2011)

Executed and delivered a number of SW development projects and acquired three major customers by developing business plans.

Restructured company’s business growth strategies and implemented several e-commerce projects. Maintained consistent sales growth by continuously establishing both new accounts and maintaining current accounts. Managed changes in project scope, identified potential crises, and devised contingency plans accordingly.

Selected Contributions:

Defined a new ITSM / ITIL tools portfolio and discovered new products and customers within the enterprise segment.

Implemented and enhanced contract-based partnerships by addressing 84 new potential customers in customer-base.

RDAT, Slovakia and the Czech Republic, IT industry

CEO, Sales Director, Services Director, Entrepreneur (1991 to 2009)

In this capacity, I managed and mentored a highly skilled team of sales and service management individuals. I established and managed an IT services company and delivered strategic direction for the business to achieve continuous success and growth. Made appropriate adjustments to client’s SLAs and employee’s KPIs. I contributed in strategic business planning, business and assets engagement, budget management, and cost optimization. I held the responsibility for P&L Management to ensure the financial growth and health of the company.

Selected Contributions:

● Negotiated and secured high value contracts with clients and partners as well as developed and maintained long-term relationships with customers for repeat business.

● Proposed and implemented human resources standards and implemented customer’s ITSM Service Desk for high quality service delivery.

● Led day-to-day business operations of the IT services company and implemented company’s communication model.


MBA in Business Strategy International MBA Institute, Zurich, Switzerland

Technical Diploma in Computer Machines High Technical School, Bratislava, Slovakia

Professional Development:, Artificial Intelligence for Everybody, DevOps Product Owner, SCRUM Product Owner, SAFe agilest, Six Sigma Champion, ITIL Foundation V3, IT Security Solutions, AWS Business and Technical Trainings, Prince2 Foundation, KERIO Security Professional, Marketing Manager Training, Sales Manager Trainings

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