VARSHA MALVIYA
Detroit, MI Mobile: +1-248-***-**** Email: **************@*****.***
Six Sigma Certified Industrial Engineering experienced in improving & standardizing processes; implementing lean & six sigma tools to improve quality. Effective communicator, skilled cross-functional liaison & document controller SKILLS & KNOWLEDGE AREA
Internal Audits, Process flows, Time Study, Gap analysis, Root cause investigation, PFMEA, Control plan
MS Office, Advanced excel, MS Visio, Minitab, PowerBI, SharePoint, MATLAB, SAP, Python CERTIFICATIONS ~Six Sigma Black Belt certificate ~IATF 16949 Supplier Auditor
~ISO 9001 Lead Auditor ~Core Tools: APQP, PPAP, FMEA, SPC, MSA PROFESSIONAL EXPERIENCE
QMS Coordinator (Engine Design & Evaluation), Toyota Motors North America Nov 2019 – Present
Creating Quality Management System for EDE department while mapping existing processes
Supporting warranty data analysis for root cause investigation & quality improvement
Contributing in competitor benchmarking for cost reduction
Developing a training framework to improvement of team competency at different levels
Liaising with department head on continuous improvement activities Assistant Manager-Operations, Reliance Industries Limited Sep 2015 – Dec 2016
Increased productivity by 20%, by improving operations & supplier management process
Streamlined warehousing through labor analysis (time study) & capacity planning
Reduced material flow by 45% & optimized space utilization through an efficient floor layout plan
Forecasted demand through data analysis & prepared management information reports Project Management Specialist, Ocwen Financial Solutions Mar 2015 – Sep 2015
Co-ordinated projects by tracking schedules & deliverables; creating communication & responsibility matrix
Mitigated project risks through a robust assessment & backup plan
Created test cases, used cases & project status reports
Liaised with cross-functional teams for project quality, training & delivery schedule needs Process Mapping Analyst, Ocwen Financial Solutions Sep 2014 – Mar 2015
Mapped existing processes to identify gaps & create a value stream
Improved loan resolution process though audits & PFMEA System & Process Engineer, Jones Lang Lasalle Jun 2010 – Aug 2012
Designed & implemented a QMS for efficient operation management
Managed supplier selection & employee training programs
Led internal audits, root cause analysis, execution & monitoring of corrective/ preventive actions (CAPA)
Created lean work environment & reduced accidents by 60% through 5S, Poka-Yoke (error proofing)
Reengineered systems & processes at defunct sites to make them profitable
Guided & coordinated compliance with ISO 9001 & ISO 14001 certifications INTERNSHIPS & ACADEMIC PROJECTS
Quality Management System (QMS) for APQP Jan 2018 – May 2018
Designed a QMS for an automotive start-up, reducing quality costs & creating a value stream using ISO 9001
& IATF 16949 standards
Identified & mitigated failure modes using PFMEA, CAPA & control plan Quality Intern, Mapfre Roadside Assistance May 2013 - Jun 2013
Accomplished 70% reduction in service activation cycle time using MODAPTS & process mapping
Achieved 30% increase in resolution rate with PFMEA analysis & a new training plan
Increased delivery by 10%, modifying supplier scorecard parameters & KPI to best benchmarked practices Mechanical Engineering Intern, Mumbai Electric Supply & Transport Jun 2008 – May 2009
Participated in tear down & benchmarking activities of city bus transmission & clutch
Identified causes for reduced clutch plate life & recommended changes to minimize wear EDUCATION
MS-Industrial Engineering, GPA: 3.85/4 May 2019
Wayne State University, Detroit, MI, USA
MBA-Operations Management, GPA: 3.5/4 Jun 2014
Chetana’s Institute of Management & Research, Mumbai, India Bachelor of Mechanical Engineering, GPA: 3.0/4 Jun 2009 University of Mumbai, Mumbai, India