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Manager Management

Delhi, India
February 19, 2020

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**B cross, above

Prakash Medical, *nd

floor, ejipura




* ***** ** *****

Shalini BHM Topno

Extremely motivated and ability to lead people. Good learner and very hardworking. Loyal to the brand and work aim to grow faster in life. Highly passionate towards work.

Support Club concierge Booking Executive

Club Concierge [ Support Excecutive- 630 clients]

•Booking of 5 star Restaurant PAN India.

•Booking of Hotels PAN India.

•Coordination with the Vendors

•Making the Payment

•Details Record for the client

•Maintaining Report Excel

•Documentation – passport,Visa

Club Lifestyle concierge Manager

Club Concierge [Lifestyle Manager]

•Providing Privilege to TATA’s HNI Customer.

•Serves as a basic point of contact for customerswith complaints, queries, request, feedbacks etc.

•Prepares daily reports on the daily activities of Customers

•Ensures that all the request, queries and complaint of customers are responded in a timely and professionalmanner.

•Follow up with the client for dinner,hotel,club,movie Booking. March 2018 - jan 2019 jan 2019 - Sep 2019

Management Nandos Trainee

Management trainee

International restaurant Nandos

Nov 2016 - Dec 2017

Internship in Taj group of hotel

1year worked as Management Trainee in

International restaurant Nandos.

Helped in sales and marketing of restaurant

while opening of Nandos.

Completed talentease leadership course.

Deputed for aero show for ITC group.

Outdoor catering for ITC hotel.

Team management in Nandos.

Bachelor Management in Hotel

Bachelor MS. Ramaiah in College Hotel Management of Hotel Management BHM


with percent 65%

M.S. Ramaiah College of Hotel

2012 - 2016

Graduation- M.S

Ramaiah College of Hotel Management

12th from GLA college, Jharkhand with 58%

10th from State board, Jharkhand with 71%

About Myself *Fun Loving

*Bike riding

*Pet lover

*Loves cooking

*like to decorate my house


2012 - 2016 oct 2016 - dec 2017

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