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QA Editor/Proofreader/Clerical

Gulfport, MS
February 19, 2020

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Tammy Perkins

**** **** ******, ********, *********** 39501



Provide high-level administrative management by performing clerical functions such as managing and maintaining executives’ schedules and travel arrangements. Preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Familiar with conducting research, preparing statistical reports, and handling information requests. Proven ability to train and supervise staff.


• Customer Service – Knowledge of principles and processes for providing customer service as well as meeting quality standards for services, evaluation of customer satisfaction, and maintaining confidentiality

• Attention to Detail – Ability to maintain and QA standards of operations

• Technical – Proficiencies in the following:

o Administrative: Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Project, Adobe, and Quick books

o Medical: DocuScribe and DocuManage, EmDat, Chart Net, Dictaphone, TransNet and other platforms

o Accounting: Experienced with accounts receivable, accounts payable, medical billing and coding, and claims corrections

• Communication –written and verbal communication skills EMPLOYMENT HISTORY

Amphion/iMedx – Gulfport, Mississippi, November 2011 – Current

• Identify/rectify inconsistencies, deficiencies and discrepancies in medical documentation

• Provide consistent and constructive feedback to MTs to eliminate repetition of errors

• Mentor new transcriptionists

• Ensure strict patient and physician confidentiality

• Transcribe stat reports as workload permits to ensure client specified turn-around time All Type/Medquist November 2008 – November 2011

• Manage 11 acute care 200+ bed accounts

• Maintain schedules for 100+ employees

• Analyze staffing shortages and recruit per account needs

• Provide TAT reports to client facilities

• Mentor transcriptionists

• Maintain account specifics

• Ensure timely delivery of stat reports

• Maintain production and QA standards to assure individual contractual requirements per facility are maintained

Mississippi Gulf Coast Community Adult Education Center 2003-2005 Medical Transcription Program Instructor

Biloxi Regional Medical Center

Supervisor – Transcription, Health Information Management 2001-2005


Gulfport High School, Gulfport MS 1990



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