Customer Service Manager

Amanda R Fouche

**** ****** **** ****** ******, Illinois 60504

630-***-**** *******************@*****.***

Education

Elmhurst College Elmhurst, Illinois

Pre-Nursing 8/2014 - 5/2015

College Of DuPage Glen Ellyn, Illinois

2009 - 2011

Downers Grove South High School Downers Grove, Illinois High School Diploma 2004 - 2009

Skills Overview

Scheduling / Appointment Setting All Breed Pet Styling Marketing Client Data Entry Dog Bathing Business Development Inventory Management Nail Trimming Customer Service Salon Management Time Management Event Planning/ Coordinating Professional Experience

Mobile Pet Stylist

Purrfurred Pet Styling- Naperville, Illinois

Traveled to pre-scheduled appointments and performed on site dog bathing, nail trimming and pet styling on various breeds in mobile vehicle. Performed client check in/out, log client/ pet information, and POS via mobile software. Managed mobile unit inventory/ stocking supplies. Simple generator maintenance. Salon Manager/ Professional Pet Stylist

Hand N Paw Pet Grooming- Lisle, Illinois

Scheduled appointments for new and existing clients. Managed data entry and client information via company software along with other various customer service duties. Coordinated company events, fundraisers, and other marketing strategies to further business development. Managed salon inventory and ordered necessary supplies. Performed dog bathing, styling, and nail trimming on various breeds. Maintained salon cleanliness and other simple daily procedures.

References

Suzy Teuschler, Professional Pet Stylist - Pet Supplies Plus 773-***-****

Dan Morland, Salon Manager- Hand N Paw Pet Grooming 630-***-****

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