Resume

Sign in

Manager Customer Care

Location:
Johannesburg, Gauteng, South Africa
Salary:
17000
Posted:
February 19, 2020

Contact this candidate

Resume:

CURRICULUM VITAE

OF

SUSAN MABUNDA

PERSONAL DETAILS

Surname

First Name

Date Of Birth

Identity Number

Nationality

Gender

Marital Status

Race

Health Status

Home Language

Other Language

Religion

Criminal Record

Mabunda

Susan

06/01/1991

910**********

South Africa

Female

Single

Black

Excellent

Xitsonga

English, IsiZulu, Sotho, Tshivenda

Christian

None

PERSONAL STATEMENT

I am a young woman is full of energy and with fresh mind. I am active can do any task that meets up with my abilities I love team work too.

CONTACT DETAILS

Contact Number

Residential Address 073-****-*** /073-***-****

Orlando East

Mathaba Street 4250

EDUCATIONAL QUALIFICATIONS

Last School Attended

Highest grade Passed

Year Edward homu high school

English, Xitsonga,Life Sciences, Geography, Agricultural Sciences, Life Orientation, Mathematical Literacy

2010

COMPETENCE

Computer Literacy, knowledge of PAAB, Ability to work under pressure as part of team, UPFS manual.

Good communication skills (Written, Verbal, and Liaison), Time Management, Ability to prioritize and manage tasks.

TERTIARY QUALIFICATION

Institution

Course

Subjects

Institution

Qualification Patchwork college

Call Centre

Microsoft Office, Interviewing Skills,

In-bound and out –bound & Customer care

South West Gauteng College

Public Management N4, N5, & N6.

WORK EXPERIENCE

Name of Company

Position

Duties Connexionwise Finances

Data Capturing

Capturing of data for policy schemes ( clients)

Following up on policies if they are active

Updating of various reports on excel

Scan & Email, Photocopying

WORK EXPERIENCE

Name of company

Position

Duties SOUTH WEST GAUTENG COLLEGE

Under Public Management

Filling of student packs.

Handling general customer queries.

Capturing students ‘absentees on the MIS system.

Making follow up on student absentees.

Linking students to groups & Lecturers.

Printing lectures ‘weekly registers on the MIS system.

Capturing student assessments on the MIS system & Printing progress reports.

Capturing students ‘enrolment forms & printing proof of registration.

WORK EXPERIENCE

Name of company

Position

Duties BHEKI MLAMGEN HOSPITAL

Pharmacy administration clerk

Filling of invoices and compile them accordingly. MSD, SCHEDULE 5 AND 6 DDV invoices

Compile stats for inpatient, OPD and causality

Type minutes and other pharmacy related staff (Roster, register names, VA7)

Type files daily

Checking Out Patient using Medicom system

Compile ARV stats monthly

Compile medsas report monthly

Record ARV data for whole month

Compile tick sheet dispensing every morning

Compile pharmacy stats for items dispensing and issued monthly

REFERENCES

Name

Organization

Position

Contact

Name

organization

Position

contact

Name

Organization

Position

Contact MRS Mabunda N.J

Connexionwise Finances

Manager

082-****-***

Miss Lekokela c

South west Gauteng College

Mis Officer

081-***-**** / 083-***-****

Nonhlanhla Nkhambule

Bheki Mlangeni Hospital

Pharmacy Manager

079-***-****



Contact this candidate