·I am a leader and customer centered professional. I am experienced with training new staff members, creating positive experiences for customers and independently supervising staff. I enjoy interacting with people and have generated a follow of repeat customers.
DIPLOMA 2005 SOUTH COUNTY TECHNICAL SCHOOL
Skills & Abilities
·I have high standards of workmanship, cleanliness and customer service. I enjoy sharing my skills and knowledge with fellow staff members and am able to hold people accountable for their work ethics and abilities.
·Through my experiences as a telemarketer with Gateway to a Cure I have experience with cold calling to generate donor revenue and my many years spent in customer service with Subway have taught me how to lead customers into purchasing additional items and services.
DEDICATED AND RELIABLE
·I tend to find a job I like and stick with it for many years. I rarely miss my scheduled shifts and can be counted on to show up on-time every day. With all of my previous positions I have given opening/closing responsibilities as well as been counted on to fill the shifts that other employees miss.
·I attended South County Technical School where I studied Business Technology. I'm familiar with ParTech POS systems. I also have a good working knowledge of Microsoft Word, Excel and Powerpoint. I am proficient with web browsers, email and social media.
SHIFT MANAGER SUBWAY (ST. LOUIS) JULY 2014 – PRESENT
SHIFT MANAGER SUBWAY (PHEONIX, AZ) NOV. 2008 – MAR. 2012
·Interact with customers, train new staff members, count and order inventory, ensure clean work area, sandwich artist.
SHIFT LEADER CLEANING CONCEPTS 2006-2008, 2012-2014
·Cleaned homes, supervised team of house cleaners, performed evaluations of team’s work, managed accounts payable.
TELEMARKETER GATEWAY TO A CURE 2003 - 2004
·Place phone calls soliciting donations from new and prospective donors.
ADMINISTRATIVE ASSISTANT GATEWAY TO A CURE 2004-2005
·Answered phone calls, assisted in office management, coordinated with business owner.